Page Inspector

Identify the HTML and JavaScript page components in your user interfaces that are available for custom UI testing. Enable automated testing by ensuring that your user interfaces only contain testable page components.

The Page Inspector is a developer setting that opens a new pane beside any currently displayed ServiceNow AI Platform page.

Figure 1. Page Inspector view of Knowledge Base article KB0011110

The Page Inspector provides these features.

1. A highlighted frame to identify the currently inspected page.
2. A banner icon to display or hide the Inspector pane.
3. A button to refresh the list of page components.
4. A button to hide the Inspector pane.
5. An inspector button to identify specific components on a page.
6. A list of page components available for custom UI testing.
7. A page component search filter.
8. A row to click to see more information about a page component.
9. A highlighted row and tooltip to preview information about the currently inspected component.
10. A highlighted page component to identify the currently inspected component on the page.
11. A component label and back button to return to the list of page components.
12. A list of actions to take on the current page component.
13. A list of attribute information for the current page component.
14. An attribute name and value pair for a page component.
    Note:

    You can use the Label Path field to show the hierarchical page context around an element while inspecting a component on a page. If there are many "ancestor" label paths of an element, it can display only three. Each label path element is separated by a >. It can be used to differentiate between two similar looking components.

Note:

UI buttons with icons are now visible in the page inspector.

Figure 2. Page Inspector view of component details

Page inspector launcher

The page inspector launcher helps you select and launch a specific page within the page inspector. See Inspect different page types for more information.

Testable page components

The Page Inspector retrieves the list of testable page components when you first load a page. Testable components consist of standard HTML and JavaScript that are accessible to the Automated Test Framework. Test designers can use these components as part of custom UI testing.

Untestable page components

The Page Inspector identifies these types of untestable page components.

Exclusion listed

Exclusion listed page components can't be tested using any Custom UI test steps. Exclusion listed page components typically include specialized ServiceNow AI Platform user interfaces and components already testable by other means. Test designers can't create custom UI tests for exclusion listed page components. To test these components, they must use another supported test category such as Forms or Service Catalog.

In the Page Inspector, the exclusion listed interfaces are indicated by a grey background color when the inspect icon is dragged over them. A detailed message about the step category that needs to be used to test these components is displayed by dropping the inspect icon on an exclusion listed component.

• Lists can't be tested using custom UI test steps. Use List and Related List test step category to test lists.

  Figure 3. Sample exclusion listed list message

  

• Forms can't be tested using custom UI test steps. To test forms, use Form category test steps.

  Figure 4. Sample exclusion listed form message

  

  Note:

  The UI formatters within forms can be accessed and tested using custom UI test steps. See Create a custom UI test for more information.
• Service Catalog items can't be tested using custom UI test steps. To test catalog items, use Service Catalog category test steps.

  Figure 5. Sample exclusion listed catalog item message

  

• Certain components are excluded from custom UI pages and are forbidden from being tested.

  Figure 6. Sample exclusion listed component message

  

• Workspaces can't be tested using custom UI test steps. To test forms in an available workspace, use Form category test steps.

  Figure 7. Sample exclusion listed workspace message

  

Inaccessible

Inaccessible page components are elements that Automated Test Framework either cannot identify or does not have permission to test because of some configuration issue. Inaccessible page components typically include third-party JavaScript libraries or elements with a Shadow DOM. Test designers cannot create custom UI tests for inaccessible page components, but may be able to redesign the page to use components accessible to Automated Test Framework.

• Certain components are not accessible in the Automated Test Framework

  Figure 8. Sample inaccessible component message

  

• Team development is not supported in the Automated Test Framework

  Figure 9. Sample unsupported component message

  

• Testing external sites that are embedded in platform pages is not supported in the Automated Test Framework

  Figure 10. Sample unsupported embedded external sites message

  

• Inspect different page types
  Inspect and troubleshoot the functionality of different page types like UI Pages, Service Portal, Standard UI, and Custom URL using the Page Inspector.