Configuring ERP Semantic Mining

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Set up ERP Semantic Mining (ERP-CM) to enable the app to scan the system of record for candidates to replatform. Administrators can also quickly check the health of the ERP (Enterprise Resource Planning) connection and investigate any issues, and view knowledge articles related to errors.

    You must install Zero Copy Connector for ERP and configure connections and ERP data models before you can install ERP Semantic Mining.

    Server requirements

    For the credentials, use an SAP service type user account in your system of record that requires the following S_RFC SAP authorization objects:
    • S_RFC with Activity = 16 (Execute) for the following Function Modules:
      • SAPWL_WORKLOAD_GET_STATISTIC
      • SWNC_COLLECTOR_GET_AGGREGATES
      • SWNC_COLLECTOR_GET_DIRECTORY
      • SQLM_API_GET_NEXT_DATA_PACKAGE
    • S_TABU_NAM with Activity 03 (Display) for the following table: TRNSPACET
    There are additional authorizations needed for Zero Copy Connector for ERP. For more information, see Configuring Zero Copy Connector for ERP.
    Note:
    The credentials you specify for the Zero Copy Connector for ERP connection must match the service user credentials in the system of record.

    Types and number of available connections

    Zero Copy Connector for ERP and ERP-CM currently support ECC (minimum SAP Netweaver 7.31) and S/4HANA SAP systems.

    Note:
    Each installation of ERP-CM supports adding up to 10 systems. However, ERP-CM can connect to only one live ERP system at a time.

    You should install Zero Copy Connector for ERP and add credentials there before you install and configure ERP-CM. For more information, see Configure the Zero Copy Connector for ERP credentials and connection.

    The number of ERP connections you can have per ServiceNow instance depends on your license. If you have the ERP-CM license, you get one connection per instance.

    For details on Connections and Credentials, see Connections and Credentials.

    Plugins for ERP Semantic Mining

    You must have the following plugins installed:
    Table 1. Plugins for ECM
    Plugin Full name Dependencies
    Zero Copy Connector for ERP com.snc.sn_erp_integration com.glide.script.vtable
    ERP Semantic Mining com.snc.uib.sn_erp_mining
    • com.snc.sn_erp_integration
    • com.glide.platform_ml

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.