Exploring ERP Semantic Mining

  • Release version: Yokohama
  • Updated January 30, 2025
  • 3 minutes to read
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    Summary of Exploring ERP Semantic Mining

    ERP Semantic Mining (ERP-CM) is a ServiceNow solution designed to help you identify and replatform custom applications built on legacy ERP (Enterprise Resource Planning) systems. It targets custom code and fields in outdated ERP tables that are difficult to maintain, enabling you to migrate these into apps on the ServiceNow AI Platform quickly and efficiently.

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    By leveraging Zero Copy Connector for ERP, ERP-CM extracts data from legacy ERP systems as remote or extraction tables. This integration allows low-code developers to use legacy ERP data as sources for building new apps with tools like App Engine Studio. The goal is to improve performance, enhance security, and reduce maintenance overhead by moving legacy ERP customizations onto the ServiceNow AI Platform.

    Key Features

    • Candidate Identification: Scans legacy ERP system code to find custom applications suitable for replatforming.
    • Data Extraction: Uses Zero Copy Connector for ERP to access ERP data through remote tables (live data via scripts) and extraction tables (scheduled bulk data queries).
    • Candidate Management: Provides detailed candidate records including comments, attachments, suggestions for next steps, and identification of similar candidates to consolidate replatforming efforts.
    • ERP Module Support: Works with any ERP modules configured in Zero Copy Connector, such as Finance, Procurement, and Sales.
    • Integration with ServiceNow AI Platform: Enables building scoped apps on ServiceNow using replatformed ERP data, facilitating faster app development and deployment.
    • Performance Monitoring: Supports tracking app performance through preferred analytic tools after replatforming.

    Workflow for Replatforming

    • Meet with stakeholders to agree on running ERP Semantic Mining analysis.
    • Connect the ERP system to ServiceNow using Zero Copy Connector for ERP.
    • Build ERP data models from remote tables to prepare data sources.
    • Run ERP Semantic Mining to discover custom code candidates for replatforming.
    • Review and manage candidates, combining similar ones as needed.
    • Complete data modeling to ensure all necessary data is available on the ServiceNow AI Platform.
    • Develop new apps using App Engine Studio or other ServiceNow tools, sourcing data from replatformed ERP tables.
    • Monitor and measure app performance using analytics.

    Key Outcomes

    • Accelerated Identification: Quickly find custom ERP code candidates without waiting on ERP administrators.
    • Streamlined Replatforming: Centralized management of candidates with actionable insights and recommendations.
    • Improved Data Access: Immediate availability of replatformed data in manageable tables and apps, eliminating delays in data requests.
    • Enhanced App Development: Use low-code tools to build scalable, secure apps leveraging legacy ERP data.
    • Reduced Maintenance: Move away from costly legacy ERP customizations to more maintainable ServiceNow applications.

    Additional Resources

    ServiceNow customers can access detailed documentation, guided tours, and training on ERP Semantic Mining and related tools such as Zero Copy Connector for ERP and App Engine Studio. These resources support building ERP models, understanding candidate scoring, and managing replatforming projects effectively.

    ERP Semantic Mining (ERP-CM) enables you to identify candidates for replatforming. These candidates can be custom applications that were built on legacy ERP (Enterprise Resource Planning) systems that you want to quickly replatform.

    Identifying candidates to replatform with ERP-CM

    Legacy ERP systems can contain old tables with custom fields that have become difficult to maintain. Use Zero Copy Connector for ERP and ERP-CM to identify candidates with custom fields to extract onto their instance as remote tables or extraction tables. Low-code developers can then use the legacy ERP fields as data sources for apps created on the ServiceNow AI Platform, using a builder such as App Engine Studio, to replatform them.

    You can use a combination of remote tables and extraction tables to retrieve data from your legacy ERP system.
    • Remote tables get their records from running an associated script against an external data source.
    • Extraction tables retrieve large amounts of data using a scheduled query, and use transform tables to process data for use on the ServiceNow AI Platform.

    Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.

    When you find ERP candidates to replatform, ERP-CM also provides suggestions for next actions and similar candidates. ERP-CM supports any ERP modules, or functional areas that admins configure in Zero Copy Connector for ERP. Some example modules are Finance, Procurement, and Sales. For more information, see Building and managing ERP models to work with ERP data.

    Replatformed data is immediately available, mirrored in easy-to-manage tables and apps. Users no longer need to request information from database administrators, which can take weeks. Replatformed apps use the ERP system of record as the live data source.

    Workflow for replatforming customized ERP applications

    Complete the following workflow to replatform legacy ERP data with custom code from the system of record on the ServiceNow AI Platform using ERP Semantic Mining (ERP-CM).
    1. Meet with the customer and agree to run an analysis with ERP Semantic Mining on their ERP system of record.
    2. Connect the customer ERP system of record to the ServiceNow instance using Zero Copy Connector for ERP.
      Note:
      Most customers have their own instance.

      ERP-CM uses the system connections configured in Zero Copy Connector for ERP. For more information, see Working with ERP systems in Zero Copy Connector for ERP.

    3. Use Zero Copy Connector for ERP to build ERP models from fields on the available remote tables. For more information, see the following topics:
    4. Run ERP Semantic Mining to find candidates. Candidates are custom code in the system of record that you can replace with ServiceNow apps. For more information, see Browse an overview of candidates in ERP-CM.
    5. Choose the candidate to replatform. For more information, see Save potential candidates to replatform.
    6. Use the candidate details in ERP-CM as a central place to enter comments and save attachments relating to the candidate. For more information, see View and work with candidate details in ERP-CM.
    7. In the candidate details, identify any similar candidates that you could combine into a single replatformed app. For more information, see How ERP Semantic Mining determines candidate score and potential.
    8. Return to Zero Copy Connector for ERP to continue building data models with remote tables and extraction tables. Confirm that all the necessary data is available in the ServiceNow AI Platform. For more information, see Building and managing ERP models to work with ERP data.
    9. In App Engine Studio (AES) or another ServiceNow application, build a scoped app by using the replatformed data as a source. For more information, see Build apps using App Engine Studio.
    10. Measure and monitor the performance of the new app using applicable metrics and parameters with your preferred analytic tools.

    Benefits of ERP Semantic Mining

    Table 1. Benefits of ERP-CM
    Benefit Feature Role
    Quickly identify candidates with custom code to replatform without waiting for your ERP administrator Save potential candidates to replatform sn_erp_mining.erp_admin, sn_erp_mining.erp_user
    View suggestions for next steps and actions to guide you in replatforming Check candidate recommendations in ERP-CM sn_erp_mining.erp_admin, sn_erp_mining.erp_user
    Compile selected candidates in a list by saving them Save potential candidates to replatform sn_erp_mining.erp_admin, sn_erp_mining.erp_user

    Additional resources for ERP-CM

    Learn more about ERP-CM ServiceNow resources
    ERP-CM enables Solution Integration consultants to find application candidates with customized code in their ERP system.

    App Engine for ERP Overview on ServiceNow University

    Note:
    You must log in to ServiceNow University to access this resource.

    ServiceNow Community site

    Video: Unlock the full potential of your ERP system