ServiceNow Studio user interface

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of ServiceNow Studio user interface

    ServiceNow Studio is a unified application development environment designed for administrators and delegated developers to build, manage, and deploy applications within the ServiceNow platform. Access requires appropriate permissions to the application.

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    Key Features

    • Home Page: Central access point to all tools and services within Studio.
    • Navigator Panel: Provides a quick overview and access to apps, files, bookmarks, recently used items, and tools. You can filter, sort, search, and open these items in the platform view. The panel can be shown, hidden, pinned, or unpinned to optimize workspace, especially for full-screen editing.
    • Toolbar: Offers navigation to the Home page, Tools page (with integrated development tools documentation), and Deployment page (for managing and deploying applications using update sets or pipelines).
    • Create Button: Enables fast creation of new apps or app files directly from Studio.
    • User Preferences: Access to customize Studio settings to fit user needs.
    • Status Bar: Displays the application scope and associated update set of the current app or file. Users can change or create update sets directly from Studio, facilitating efficient version control and deployment workflows.

    Practical Benefits for ServiceNow Customers

    • Streamlines application development by consolidating tools and resources in a single interface.
    • Improves productivity with quick navigation, search, and filtering capabilities in the Navigator panel.
    • Supports efficient deployment management through integrated update sets and pipeline access.
    • Allows customization of the interface to suit individual workflows, such as toggling the Navigator panel for focused editing.
    • Enables developers to understand and control application scope and update sets easily, reducing deployment errors.

    Learn about the ServiceNow Studio user interface and how to customize it to your specifications.

    ServiceNow Studio is an application that enables you to build, manage, and deploy applications all in one interface. You must be an admin or a delegated developer with access to an application to access ServiceNow Studio.

    ServiceNow Studio home page

    From the home page, you can access all of the tools and services in ServiceNow Studio.

    • The Navigator panel enables you to see a quick view of all your apps, files, bookmarks, recents, and tools. You can filter or sort the lists, and you can open any list in the platform view by selecting Open list.
      Table 1. Navigator panel tools
      Navigation item Description
      Menu (Menu icon) Option to expand or collapse the Navigator panel.
      Search (Search icon) Option to search for any file, app, metadata, or tool in any scope on the platform.
      Create (Create an app or file) Option to create a new app or file.
      Apps (Apps icon) Option to view all apps.
      File Categories (File Categories icon) Option to view, sort, and filter all files and metadata.
      Bookmarks (Bookmarks icon) Access point for all your favorite files and apps.
      Recent (Recent icon) Access point for all your most recently accessed files.
    • You can show/hide and pin/unpin the Navigator panel in ServiceNow Studio by using the icons in the side panel. You might want to hide the panel for full-screen editing capabilities when you're working on an app.

      Show and hide the Navigator panel, and pin or unpin it for easy access.

    • The toolbar provides another access point for the home page, Tools page, and Deployment.

      ServiceNow Studio tool bar

      Table 2. Tool bar
      Page Description
      Home Main landing page for ServiceNow Studio. Access the Navigator panel, recently opened files and apps, and other tools and resources.
      Tools Access point for documentation related to the tools and builders integrated into ServiceNow Studio. For more information, see Integrated development tools for ServiceNow Studio.
      Deployment Landing page for viewing, managing, and deploying apps using update sets and accessing applications for deployment through pipelines or the Application Repository. If you create a new update set, you can see it on the Deployment page. Applications can also be deployed directly from the App details page for each app.
    • The user preferences menu provides access to ServiceNow Studio settings.

      The user preferences menu enables you to access ServiceNow Studio settings.

    • The Create button enables you to quickly create apps and app files.

      Create button enables you to quickly create apps and app files.

    See scope and update set

    If you're in an app or file, you can see the scope of the file in the status bar. You can also see the update set associated with the application in the status bar. If you need to change the update set or create a new one, open the default update set and change your selection right within the app.

    Each app shows its scope and update set at the bottom of the canvas. If you want to change the update set, select a new one or create new.

    For more information, see Working with update sets in ServiceNow Studio.