Intro to runtime API calls

  • Release version: Zurich
  • Updated October 8, 2025
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    Summary of Intro to Runtime API Calls

    Runtime APIs, also known as buyside APIs, facilitate the creation, reading, updating, and deletion of configurations in ServiceNow CPQ. They are essential for interacting with the ServiceNow CPQ End User Configurator and require bearer token authentication for secure access.

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    Key Features

    • Base URL Format: All API calls use the format: https://..logik.io/api/.
    • Authentication: Requires a bearer token and an origin URL, which can be retrieved from the ServiceNow CPQ Admin under Utilities -> Runtime Client.
    • API Calls: Includes calls for initial configuration, reconfiguration, updating configurations, retrieving BOM, and saving configurations.

    Key Outcomes

    By utilizing runtime APIs, customers can efficiently manage configurations, ensuring they can create, modify, and save product configurations seamlessly. This enhances the overall user experience and enables effective inventory management and customization within Salesforce.

    Runtime, or buyside, APIs are used to create, update, and save configurations.

    ServiceNow CPQ APIs are divided into two categories: runtime APIs and admin APIs. In this article, we introduce the runtime APIs.

    Runtime APIs are used to create, read, update, and delete configurations, and are the same APIs that are used in the ServiceNow CPQ End User Configurator. They are also commonly referred to as the “buyside“ APIs.

    Note:
    For the most updated information on sample codes and other details, see API Documentation.

    All API calls follow this base URL format: https://<yourTenant>.<sector>.logik.io/api/. In this URL, yourTenant represents your unique listed ServiceNow CPQ tenant name, and sector is the sector where your ServiceNow CPQ environment is located.

    If you are a Salesforce user, you can find your tenant URL by clicking Setup in your Salesforce account. In the Quick Find box, search for or click Custom Settings, and then click Manage. Your tenant URL will be displayed.

    Runtime API Calls

    All runtime API calls require bearer token authentication using a unique token that is available in the runtime client. They also require that the origin URL configured in the runtime client appears in the request header.

    To authenticate, collect the bearer token and the origin URL from ServiceNow CPQ Admin → Utilities → Runtime Client. For each API call in a Postman, add the following header:

    Key: Origin
    Value: <yourOrigin>

    Runtime API Calls

    In the Authorization tab of Postman or your API tool, select Bearer Token, and then input the unique token you copied from ServiceNow CPQ Admin.

    Runtime API Calls

    Note:
    The token in the image is a dummy value that does not correspond to any actual environment. It appears only for illustrative purposes.

    Basic runtime API calls

    • The initial configure call starts the configuration process by passing the ID of the configurable product, and returns a configuration UUID for later use.

      Example (cURL):

      curl -X POST https://<yourTenant>.<sector>.logik.io/api/ \
      -H "Authorization: Bearer <yourBearerToken>" \
      -H "Origin: <yourOrigin>" \
      -H "Content-Type: application/json" \
      -d '{
          "sessionContext": {
              "stateful": true
          },
          "partnerData": {
              "product": {
                  "configuredProductId": "{{configProductId}}",
              }
          },
          "fields": []
      }'

      Example (response):

      {
        "configurationId": "{uuid}"

      You also use this API call for reconfiguring, providing a previously saved configuration UUID in the POST body.

      Example reconfigure (cURL):

      curl -X POST https://<yourTenant>.<sector>.logik.io/api/ \
      -H "Authorization: Bearer <yourBearerToken>" \
      -H "Origin: <yourOrigin>" \
      -H "Content-Type: application/json" \
      -d '{
          "sessionContext": {
              "stateful": true
          },
          "partnerData": {
              "product": {
                  "configuredProductId": "{{configProductId}}",
                  "configurationAttributes": {
                      "LGK__ConfigurationId__c": "{{uuid}}"
                  }
              }
          },
          "fields": []
      }'
    • The update configuration call updates an existing configuration by passing the configuration UUID and desired field values, and returns all possible fields and their values.

      Example (cURL):

      curl -X PATCH https://<yourTenant>.<sector>.logik.io/api/{uuid} \
      -H "Authorization: Bearer <yourBearerToken>" \
      -H "Origin: <yourOrigin>" \
      -H "Content-Type: application/json" \
      -d '{ "fields": { "color": "blue", "size": "large" } }'

      Example (response):

      {
        "fields": {
          "color": "blue",
          "size": "large",
          "price": "$100"
        }
      }
    • The get BOM call passes the configuration UUID and retrieves the Bill of Materials (BOM) for the configuration. It returns the current BOM for the configuration.

      Example (cURL):

      curl -X GET https://<yourTenant>.<sector>.logik.io/api/{uuid}/bom \
      -H "Authorization: Bearer <yourBearerToken>" \
      -H "Origin: <yourOrigin>"

      Example (response):

      {
        "bom": [
          { "item": "componentA", "quantity": 2 },
          { "item": "componentB", "quantity": 1 }
        ]
      }
    • The save call saves the configuration in ServiceNow CPQ. This ensures that the configuration UUID can be used and reconfigured in the future.

      This process asynchronously populates our custom objects, configuration field data sets, and configuration line items in Salesforce.

      Example (cURL):

      curl --location --request PATCH 'https://mpanigrahi-demo.demo01.logik.io/api/6d0ef6fd-4c88-44f3-a296-b03421c369c6' \
      --header 'Content-Type: application/json' \
      --header 'Accept: application/json' \
      --header 'Origin: https://mpanigrahi-demo.demo01.logik.io' \
      --header 'Authorization: <<RUNTIME TOKEN>>' \
      --header 'Cookie: LGKSESSION=NDA5OWJmNmEtNDhhOS00YTc4LTk3ODktZTg0OGYyOGIwMjZk' \
      --data '{"fields":[{"variableName":"name_d1","value":"megha","dataType":"text"}],"responseState":{"setPagination":{"collections":{"pageSize":10,"pageNumber":0},"fields":{"pageSize":10,"pageNumber":0},"componentTypes":{"pageSize":10,"pageNumber":0}},"defaultPagination":{"pageSize":10,"pageNumber":0},"searchValues":{}}}'

      For more details on the sample code, refer to the full API reference documentation:

      https://api-docs.logik.io/#introduction

    JSON sample

    info:
    _postman_id: e8370e58-ff12-4662-adac-3e35052b59ba name: Sample Runtime Calls
    schema: https://schema.getpostman.com/json/collection/v2.1.0/collection.json item:
    name: 'Logik: Initial Configure' event:
    listen: test script:
    exec:
    "var jsonData = JSON.parse(responseBody);\r"
    pm.collectionVariables.set("configId", jsonData.uuid); type: text/javascript
    request: auth:
    type: bearer bearer:
    - key: token
    value: '{{logikAccessToken}}' type: string
    method: POST header:
    key: content-type value: application/json type: text
    key: Origin
    value: '{{logikOriginHeader}}' type: text
    body:
    mode: raw
    raw: "	{\r\n	\"sessionContext\": {\r\n	\"stateful\": true\r\n	},\r\n	\"partnerData\": {\r\n	\"product options:
    raw:
    language: json
    url:
    raw: '{{logik}}' host:
    - '{{logik}}' response: []
    name: 'Logik: Update Configuration' request:
    auth:
    type: bearer bearer:
    key: token
    value: '{{logikAccessToken}}' type: string
    method: PATCH header:
    key: content-type value: application/json type: text
    key: Origin
    value: '{{logikOriginHeader}}' type: text
    body:
    mode: raw
    raw: "{\r\n	\"fields\": [\r\n	{\"variableName\":\"juBool1\",\"value\":\"True\"},\r\n	{\"variableName\":\"juBool2\",\"value options:
    raw:
    language: json
    url:
    raw: '{{logik}}{{configId}}' host:
    - '{{logik}}{{configId}}' response: []
    name: '(Optional): Logik: Retrieve BOM' request:
    auth:
    type: bearer bearer:
    key: token
    value: '{{logikAccessToken}}' type: string
    method: GET header:
    key: content-type value: application/json type: text
    key: Origin
    value: '{{logikOriginHeader}}' type: text
    url:
    raw: '{{logik}}{{configId}}/bom' host:
    '{{logik}}{{configId}}' path:
    bom response: []
    name: 'Logik: Save' event:
    listen: test script:
    exec:
    "var jsonData = JSON.parse(responseBody);\r"
    "pm.collectionVariables.set(\"logikTotal\", jsonData.total);\r"
    pm.collectionVariables.set("logikLineItems", jsonData.products); type: text/javascript
    request: auth:
    type: bearer bearer:
    - key: token
    value: '{{logikAccessToken}}' type: string
    method: PATCH header:
    key: content-type value: application/json type: text
    key: Origin
    value: '{{logikOriginHeader}}' type: text
    body:
    mode: raw
    raw: "{\r\n	\"fields\": []\r\n}" options:
    raw:
    language: json
    url:
    raw: '{{logik}}{{configId}}?save=true' host:
    '{{logik}}{{configId}}' query:
    key: save value: 'true'
    response: []
    name: '(Optional): Logik: Reconfigure' event:
    listen: test script:
    exec:
    "var jsonData = JSON.parse(responseBody);\r"
    pm.collectionVariables.set("configId", jsonData.uuid); type: text/javascript
    request: auth:
    type: bearer bearer:
    - key: token
    value: '{{logikAccessToken}}' type: string
    method: POST header:
    key: Origin
    value: '{{logikOriginHeader}}' type: default
    key: Authorization
    value: Bearer Armqrz8jv-1C05mcWmcrDnXZlV9bbOTmGg type: default
    disabled: true body:
    mode: raw
    raw: "{\r\n \"sessionContext\": {\r\n	\"stateful\": true\r\n },\r\n \"partnerData\": {\r\n	\"product\": {\r\n	\"configuredProductId\" options:
    raw:
    language: json
    url:
    raw: '{{logik}}' host:
    - '{{logik}}' response: []

    For more information about ServiceNow CPQ APIs, see the following eight-slide presentation:

    Logik.io APIs.