Hi Team, The requirement is that on case form if the assignment group or assigned to is changed then the digital signature should be asked on case for the person who is changing these fields value. How to achieve this. Any help will be appreciated. T...
I have a customer that is implementing Digital Product Release Management. They currently manage their business services and application services in their respective tables. With the DPR data model, it requires those CI class' to be digital products....
In a table that has a column of type "Document ID"When I try to export data from this table, the column value contains the label/display value and not its sys_id.
How have folks worked around the limitations of the domain field being restricted to 40 characters when you have a company with a name longer than 40 characters? Do you just abbreviate? How do you remain consistent between all companies if some requi...
How do you keep your Companies Table evergreen? What are best practices? cc: @Michael Mindel Most of our Manufacturers are auto-populated by Discovery. We are not using the GRC solution for Vendor Management, but we still need an updated record of ...
These queries don't appear in the breadcrumbs of the related list and also don't show up using a UI Action and calling g_list.getQuery().
Hi everyone, I'm looking for resources or toolkits, specifically ITIL spreadsheets, that can assist with transitioning projects to Business as Usual (BAU). This includes managing service handovers and ensuring smooth operations from a support perspec...
How can I add alias names for column values? I can add alias names to the column, but I am unable to add them to the column values. Can someone guide me on the correct way?
Hello ServiceNow Community,I'm curious about whether it's possible to make surveys mandatory for users to fill out within the ServiceNow platform. Specifically, I'm wondering if there are any methods or best practices for enforcing completion of surv...
Hello, community!I am working on a project in the ServiceNow Service Portal where Google indexing of public pages and page load performance are critical factors. One of the challenges we have encountered is the lack of native support for Server-Side ...
Is there a Data Model document for ATF like the one that was created for Test Managment 2.0?I want to know what all of the tables are that ATF uses and how they interconnect.I am trying to create reports for some of our ATF suites to show the trend o...
Hi All,Can anyone share SOMT product evolution with SOMT capabilities?Also please share any PPT to show SOMT overview latest till Yokohama
Hello Everyone, We are implementing a HRSD for a client. I know the first data we need to transition to ServiceNow is the foundation data like departments, positions, locations and others. I tried to dig in and looked at guided setup as well but stil...
How can CTA program help a person in 'REALITY'? Do they really gain 'ALL' the technical knowledge in depth? Will they be be able to help solve any technical challenges? I have been working with ServiceNow over last 8 years. In every project we come a...
HI everyoneWe are planning to build a B2B Healthcare POC in ServiceNow CSM to showcase its capabilities effectively. The goal is to create a realistic scenario that demonstrates key CSM functionalities such as case management, entitlements, contracts...