Hello First I would like to let's you know this is a question for a loss scenario in Business Continuity for a DR plan.In the case of a cyber attack : - Active Directory are compromis. - We already configure SSO with sercurity code send to corpor...
Hi, I need information about how to migrate an instance from a customer who lives in a multi-tenant to a single and dedicated tenant. I can't find any official Snow documentation about the process to do that. Neither a course. Anyone with experience ...
How to read the relationships of CSDM tables from the image?(case i) Left CI class + ::rel type on right + right CI Class.or(case ii) left CI class + ::rel type on left + right CI Class. If I consider the 1st case (rel type on right)Business capabili...
Hi All, I have one order guide which trigger catalog items based on some variable attributes. I want to trigger a catalog item which will be used for approval purpose but after completing all the existing RITM is closed. Example: Order Guide Name: T...
Till 19th the data source is tagged but after that its showing as empty.Can anyone help here ..
want to change the banner logo of instance depending on companies.
Hi All,Can anyone help me how we can extract or unzip the file which is having tar.gp extension. I tried with zip action which we get oob in flow but its working fine for .zip extension but not for tar.gp extension. Please do let me know if you have ...
Hi Community, Happy Christmas!! I have a use case which kind of simple but I would like to explore different and efficient implementation options for same. Please suggest the best way from UI/UX side as well as server performance wise. --------------...
Hi , Can you please let me know what would be the cost for buying ServiceNow instances ? License cost for requester , approver and fulfiller . Any details would help . Thanks,Prashanth
We've generated API Key credentials and want to include the api key dynamically in the query parameters when calling an endpoint via Rest Message. While I know this can be done with a script, are there alternative methods to pass the key without decr...
Hi lovely community,I am quite new here and also to ServiceNow. Perhaps someone can help me with this request.I have been told to create a list of sent emails dating back to April for a few email accounts. I need to see the sender email address, da...
USe case : we are setting up instance for government.It would have two types of users : Givornment and students Very limited users and usage and modules. Problem statement : We wanted to know if tomorrow we would have to onboard another government i...
Please tell us about the severity of known errors. It says, "The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables."Is it correct that the lower the value, the more important i...
Not sure if the right forum, but I'll shoot my shot.Hi guys,I'm wondering, how others has done, when they're working with multiple entities of one company. Like retail, hotel, restaurant chains, and so on.How do you proceed, when there's the same kin...
Occasionally, we see duplicate work notes or comments displayed in the activity log of a case. However, there is one user account that never sees duplicate. Can anyone think of a reason why a particular ITIL user account would not see duplicate entr...
