Hi Team, My requirement is to update the (state value)dropdown field value of the Purchase order based on the state of the assets in the related list on the same form. If asset state is instock/available, then the PO state should be Received.
The requirement is to update the "managed by" and "owned by" fields for existing hardware records, to correct for empty fields and records where the owner or manager is no longer with the company. Also, records with RETIRED state need not be altered....
Hello ,I have created one REST action( get user data) in the integration hubI am unable to call this action in the flow. I am attaching the screenshot of the problem I am facing while selecting the action.Kindly let me know how can I add this action ...
On Change Request templates specifically, there is also a value called "IMAC (+)" that appears in the dropdown list for Template fields. This is not a regular field and hence we are not able to write an ACL to prevent it from showing up. We have also...
How to set a particular caller name as default value in Caller field(reference) on an incident form UI page.
I have an onchange client script for dependency field..(my category should be populated with class(cmdb_ci's class value) value based on cmdb_ci value )I need to use this script on my UI page Client script part. I know we cannot use the same syntax ...
Hi i have a customer table called CNS customer in that i have a field called FLAG i want to write an ACL for this field and in user table we have a customized field called NSA authorised it's checkbox . The condition for ACL customer table's FLAG f...
hello everyone,i am sonia sebastian,currently a servicenow aspirant(self leaner).i want to do an internship in servicenow to gain practical experience and to know work culture in it industry(no prior experience in it field).can anyone suggest how sho...
Hi All,I have requirement where I need to add tooltip on the agent workspace forms. During my analysis I found that we can use field decorates to achieve it. But I am having no luck when it comes to show tooltips on dialog window and on headers of re...
Hi All, I would like to display the VIP Icon inside the caller field. I was able to update this in sys_user table using the styles however this is not working in Incident form.I would like the VIP image to show up as below Below is the field style : ...
Hi All, Can someone help me on how i can use queue manger application / feature.I want to auto assign cases to agents in the groups based on queue manger configuration.What plugin needs to activate ?
Hi, How do i view the incidents for a particular CI using advanced relationship query.
bussiness rule for updating a change that happens in one table to other table
When you click on "Request Approval" UI action, the following assignment group field is mandatory in change management. I would like to know how the assignment group become mandatory? Not seen code though!
I'm trying to trigger UI action through the Rest API call. How can I trigger UI action present on the Table level and not the record level. Being at the table level, 'sysparm_sys_id' is not available. This is causing the rest call to fail with the be...