Resolved! Extreme Networks AccessPoints
Is there a way to discover extreme networks accesspoints? We see the router and switch getting discovered correctly but the accesspoints are also classified as IP routers (using the OOB pattern)
Forum Posts
numeric variable display type change required.
Hi, The requirement i have received is to have a numeric variable added to a Catalog item. Default Appearance:- The only numeric variable - Numeric Scale variable type option seems to be appearing the below format in service portal:- Appearance requ...
No SNUG meetups in Bengaluru ?
After the year 2022, I do not see any event scheduled for Bengaluru SNUG. Any specific plans to host any?
Issue in resolving a SRAPI endpoint to a CSV file
Hello Experts,We have a requirement where user should be able to directly download selected records from the list view of a table into a CSV file via a UI button on the list banner. This is implemented via a Scripted REST API(GET). On clicking the UI...
CSA Exam Vouchers
Hi All,If I am not being able to pass CSA in the first attempt, how many more vouchers do they provide for retake?Any idea? Thanks in advance
Hide transform maps in navigator
In navigator under CMDB Dataload transform map pointing to models should not be visible to standard user (user that has role cmdbb_Read, Asset, import_loader ==> Security GRoups ITSM Standard, CMDB Modifier, Configuration manager Line, Configuratio...
Resolved! Servicenow administrator course fee
The cost of 300 dollars is huge. Please make all the courses subscription based or give vouchers based on our performance in now learning.
Actions on skipped records post Vancouver upgrade
Hi all, We had our instance upgraded to Vancouver Patch5 and we have list of skipped records.When we deployed the update sets related to actions taken from lower instances, many records still stay skipped in PROD. Since it's prod, we cannot manually...
BR to autopopulate RITM value on incident form
I have created a custom field called REQUESTED ITEM(u_requested_item) in related records. Now I have to autopopulate this field when a request is created from the incident. I have used a Before BR:Before - Insert&update condition: current.sys_class_n...
Resolved! Flow Designer
Hello all, Can anyone please let me know how to set up the "duration" in Flow Designer?
Resolved! I was trying to write a client script and was tying the below:
var ans = confirm(" The customer is notified of all P1 incidets.Confirm basic information is collected before submittingthis P1 incident. \n\nSelect OK to submit or Cancel to return to the record "); I am getting error for this and return. May be it...
Resolved! RITM Closure and user notification
Hello All, I have a requirement to close out all the RITMs from a given list and the corresponding requests should also be set to the states and stages given in requirement The requestor has to be notified with a close code comments stating " Your ap...
BR working only when current.update() is added
HI, I have quite a situation where, I have written an AFTER INSERT BR and it worked fine and updated records in san diego.. But when the same BR did not update records in UTAH, I added the current.update() and it started updating records. (function ...
Resolved! Question choice getting translated to english in agent workspace form in Description field
Hello Everyone, Whenever I am submmiting information from CSP portal in incident form if I open agent workspace in Description field all information is showing in spanish except question choice "Yes" and "No"Because I'm submitting information in span...
