Resolved! Servicenow administrator course fee
The cost of 300 dollars is huge. Please make all the courses subscription based or give vouchers based on our performance in now learning.
Forum Posts
Actions on skipped records post Vancouver upgrade
Hi all, We had our instance upgraded to Vancouver Patch5 and we have list of skipped records.When we deployed the update sets related to actions taken from lower instances, many records still stay skipped in PROD. Since it's prod, we cannot manually...
Engage with ServiceNow community in Bangalore
Hi All, I work for Nouveau Labs. We are a ServiceNow partner based out of Bangalore. Looking to engage with the SNow community in Bangalore either through in person or virtual meetings. Thankful if the group can update on any ongoing/planned events o...
BR to autopopulate RITM value on incident form
I have created a custom field called REQUESTED ITEM(u_requested_item) in related records. Now I have to autopopulate this field when a request is created from the incident. I have used a Before BR:Before - Insert&update condition: current.sys_class_n...
Resolved! Flow Designer
Hello all, Can anyone please let me know how to set up the "duration" in Flow Designer?
Resolved! I was trying to write a client script and was tying the below:
var ans = confirm(" The customer is notified of all P1 incidets.Confirm basic information is collected before submittingthis P1 incident. \n\nSelect OK to submit or Cancel to return to the record "); I am getting error for this and return. May be it...
Resolved! RITM Closure and user notification
Hello All, I have a requirement to close out all the RITMs from a given list and the corresponding requests should also be set to the states and stages given in requirement The requestor has to be notified with a close code comments stating " Your ap...
BR working only when current.update() is added
HI, I have quite a situation where, I have written an AFTER INSERT BR and it worked fine and updated records in san diego.. But when the same BR did not update records in UTAH, I added the current.update() and it started updating records. (function ...
Resolved! Question choice getting translated to english in agent workspace form in Description field
Hello Everyone, Whenever I am submmiting information from CSP portal in incident form if I open agent workspace in Description field all information is showing in spanish except question choice "Yes" and "No"Because I'm submitting information in span...
Resolved! Update field value on a form based on value in related list
Hi Team, My requirement is to update the (state value)dropdown field value of the Purchase order based on the state of the assets in the related list on the same form. If asset state is instock/available, then the PO state should be Received.
Resolved! Update the "managed by" and "owned by" fields for existing hardware records
The requirement is to update the "managed by" and "owned by" fields for existing hardware records, to correct for empty fields and records where the owner or manager is no longer with the company. Also, records with RETIRED state need not be altered....
Not able to select action
Hello ,I have created one REST action( get user data) in the integration hubI am unable to call this action in the flow. I am attaching the screenshot of the problem I am facing while selecting the action.Kindly let me know how can I add this action ...
How to restrict IMAC(+) from Change template
On Change Request templates specifically, there is also a value called "IMAC (+)" that appears in the dropdown list for Template fields. This is not a regular field and hence we are not able to write an ACL to prevent it from showing up. We have also...
Resolved! Assigned to field gets cleared on form submission
"assigned to" is cleared when a user submits a security incident. How to prevent it from clearing off post ticket submission?Application: Security incidents
