Open question to the community: How often do you clone Production over into non-production instances?I've seen Quarterly, Monthly, 6-Months (before Upgrades), and even every 2 weeks (which seems too frequent). What's your experience/preference?
Hi Community,I recently changed the email address associated with my ServiceNow Community profile. After doing so, I noticed that all my previous contributions — including accepted solutions, helpful votes, badges, and my rank — are no longer visible...
I’m reaching out to ask whether it’s possible to log into the general ServiceNow.com portal (https://www.servicenow.com) using a different Single Sign-On (SSO) provider-specifically, our organization’s corporate credentials.This would be especially h...
Hello all, Is service-now instance, is there an OOB dashboard that is available on "Surveys"?Else, can someone let me know the list of what all reports needs to be created to add them to a Custom created Survey Management Dashboard? Regards,Lucky
Hello all, I have written on before Transform Script and the logs are giving the values but not setting the values into the record created. Any idea why they are not inserting? I tried with the commented lines as well. Regards,Lucky
Hi All Where can I get complete documentation on creation of Change Templates including creating Child tasks and linking to parent in Service Operations Workspace. ThanksSuman
Hello all, I have designed a Survey in Survey Management by configuring the Survey designer and even I clicked on it and Previewed.Later I published it.I also added trigger conditions to it.SO, for testing purpose when I resolved an Incident, and che...
Hello all, How to enable "Export to XML (Enabled) in my official service-now instance.I was told that, when we use this feature, we can export XML files of applications along with their relationships.Hence trying for that. Regards,Lucky
Hello all, There is an excel sheet to be uploaded the data into a table in service-now.But that sheet consists of more than one entry to be uploaded into the table. Here, Business Application is a table, and I want to insert two records into 3 record...
I have a requirement where the user needs to modify or add a labels on the VTBs as part of which I have provided the global_tags_creator role to the user.But global_tags_creator role is getting removed from the users profile after few days of providi...
I’m facing an issue with the "Request Extension" functionality in the Vulnerable Item (or Application Vulnerable Item) module.I've configured the choices in Reason field to include some predefined choices (OOB) as well as custom ones. When I select a...
Hello all, I am getting a change request's "Planned Start date" and "Planned End Date" values in a scripts background.But I see there is a difference in the time shown for the data of those fields on the form and to my scripts background. On the chan...
Hello all, Can someone provide me the list of plugins that has to be activated in sequential order for the below subscriptions? Telecommunications Services Management Professional Order Management for Telecommunications Regards,Lucky
We are currently exploring having the Document Processing group use ServiceNow for assistance similar to the Service Desk. While we could make just another assignment group along with additional CTIs, is there a better solution?
