What are CI Identification Rules? CI Identification Rules are a set of criteria that ServiceNow uses to uniquely identify and differentiate Configuration Items (CIs) within the CMDB. These rules play a vital role in preventing duplication and ensu...
Core Components Metric Framework Metric Definition Table (sn_getwell_metric): Stores information about each metric, including thresholds, weights, and configurationExecution Statistics (sn_getwell_metric_execution_stats): Tracks runtime statisti...
Common Questions 1. CMDB/CSDM Metric Collection Scheduled Job is slow or not executed Additional Resources Landing page
Overview The dashboards implement a sophisticated batching strategy designed to process large datasets efficiently while preventing resource exhaustion. This approach is crucial for handling metrics that need to analyze thousands or millions of ...
Articles to provide guidance on using CMDB and CSDM Data Foundations Dashboards (Get-well dashboard) application to monitor CMDB health metrics. In order to provide guided set-up experience while reading, we separated the content into below section...
What are CMDB and CSDM Data Foundation Dashboards? The CMDB and CSDM Data Foundation Dashboards are powerful ServiceNow features that provide visibility into the health and quality of your configuration data. These dashboards serve as comprehe...
Introduction This article covers how to: Register an Application Service in ServiceNow using theServiceNow CLI Automatically link resources to Application Services using tags using Infrastructure-as-Code (IaC) tools Step A: Install and Conf...
How do I configure the Azure Service Graph Connector? Current Version: 1.12 Sample Windows VM to Monitor: WinServer2019VM Software Asset Management Enabled(Yes\No): Yes Enabling Software Application Data Collection from Azure VM's (Yes\No): Yes Ena...
Problem Statement This article outlines how to create and set up the Service Graph Connector for Infoblox. The following topics are covered in this article. How to set up the connectorHow to configure the connectorHow to use the connectorCommon issue...
Previous Step IH-ETL Guided Setup Step 3 – CMDB Class Mapping In this step, you can choose target classes and attributes in the CMDB to map source data columns to. Below is an example configuration: 1. Click “Set Up Map” in class card ...
Purpose of Onboarding connectors to SGC Central SGC Central is a modern, unified management console designed to streamline the full lifecycle of Service Graph Connectors, from installation and configuration to operation and debugging with minimal eff...
Economic downturns are a challenging time for any organization. To navigate these challenging times, organizations often look into their data like a crystal ball to help cut costs, maintain stability, and find ways to recuperate existing spend. The ...
IRE Reconciliation Rules Explanation Reconciliation rules, much like identification rules, are defined on any class within the hierarchy. For instance, a parent class such as "Server" may have reconciliation rules, which are then inherited by child c...
CMDB is pivotal to driving various business outcomes across the org. For CMDB Admins and owners to facilitate this, it is critical that they be able to actively monitor the health of their CMDB data, and swiftly act on remediating any CMDB health iss...
Overview SG-Azure is part of ServiceNow developed Service Graph Connectors. The connector is built to simplify the onboarding setup and ease the integration with Azure with the minimum invasive principal. This article describes the concepts and setup...
How do I configure the Dynatrace Service Graph Connector? Current Version: 1.9 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.200:5000/mediawiki Ingesting Dynatrace Events(Yes\No): Yes A 2-Tier PHP-based Web Application r...
How do I Troubleshoot Service Graph Connector Performance Problems? This article outlines how to identify where the bottleneck is for Service Graph Connector Scheduled Import Jobs that are taking a longer than anticipated time to run. We will be lo...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. For the similar topic of Common Service Data ...
Introduction SGC Central is a modern, unified console for managing Service Graph Connectors. It is designed to streamline the full life cycle of Service Graph Connectors. This includes managing them from installing to configuring, operating, and deb...
How do I configure the AWS Service Graph Connector? Version: 2.8 Sample Application Service to Monitor: MediaWiki URL: http://172.31.43.163:5000/mediawiki AWS Service Graph Connector Features Enabling Deep Discovery on AWS EC2 Instances (Yes\N...
Lisa Latour
ServiceNow
seanflack
Steph Morillo
