The following actions can be used to troubleshoot discovery and determine the potential root cause. Run discovery through a different MID Server, as known issues exist where discovery may fail on certain MID Server versions while succeeding on othe...
Note: The com.snc.certification_v2 plugin is currently in the process of being deprecated in favor of the newer Data Certification experience delivered by CMDB Workspace Plugin(s) & Documentation Plugin Id: com.snc.certification_v2Documentation ov...
Overview The dashboards implement a sophisticated batching strategy designed to process large datasets efficiently while preventing resource exhaustion. This approach is crucial for handling metrics that need to analyze thousands or millions of ...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. For the similar topic of Common Service Data ...
We’ve all been there: two people are using the same word, different ways. Or two different words, the same way. They might both make sense in context but misunderstandings can get really out of control. When this happens in the CMDB it can cause pro...
De-duplicate tasks are created when system identifies the duplicate Cis in the discovery process. In some cases these tasks are not created as expected even though duplicate CI exists. In a few scenarios clients expecting to create de-duplicate task ...
Previous Step IH-ETL Guided Setup Step 5 - Relationship Mapping After you configure the mapping, you are ready to see what the data looks like. Run an integration test and view a summary of the results for the sample data. The summary includes ...
As of the 1.49 version (released September 2023) of the CMDB CI Models app on the ServiceNow store, there is a new data model for collecting API inventory and related information. While there are many different types of APIs (REST, SOAP, gRPC, etc) ...
CMDB Community Members, The Data Foundations team together with our Global Learning and Development team at ServiceNow, are developing a new CMDB Certification Exam and related training materials. To ensure these reflect real-world roles, we need i...
Problem Statement This article outlines how to create and set up the Service Graph Connector for Infoblox. The following topics are covered in this article. How to set up the connectorHow to configure the connectorHow to use the connectorCommon issue...
Purpose of Onboarding Service Graph Connector for Observability - Dynatrace Service Graph Connector for Observability Dynatrace has been used to ingest CI data, events, metrics, and logs from Dynatrace into the ServiceNow instance. Note: The Servic...
How do I configure the AWS Service Graph Connector? Version: 2.8 Sample Application Service to Monitor: MediaWiki URL: http://172.31.43.163:5000/mediawiki AWS Service Graph Connector Features Enabling Deep Discovery on AWS EC2 Instances (Yes\N...
Many CMDB programs are considered failures because they don’t appear to provide significant business value to organizations. A common reason for this is considering CMDB as a one-time implementation project. The usefulness of a CMDB is based on the a...
In this video, I will show you: How to use ServiceNow's Support Group, Managed By Group, Change Group, Approval Group, Assignment Group, Assigned to, Managed, by, Owned by, and Supported by fields. How does synchronization between Asset and CI recor...
IRE Reconciliation Rules Explanation Reconciliation rules, much like identification rules, are defined on any class within the hierarchy. For instance, a parent class such as "Server" may have reconciliation rules, which are then inherited by child c...
What is IH-ETL Create and manage ETL transform maps Integrate third-party data into the CMDB without compromising the integrity of the CMDB Simplified user interface that guides you through the integration process end-to-end Includes test integrat...
How do I configure the GCP Service Graph Connector? GCP Environment Setup Version: 1.10 Organization: Deepdiscoveryvms.com No of Projects in Organization: 1 -> Deepdiscovery Sample Linux VM to Monitor: linux-e2-vm Compute Engine API already Enabl...
CSDM 5.0 According to officials, this will be the final time this diagram is presented. The Common Service Data Model (CSDM) initial view has been enhanced to more accurately represent data flow and management across the entire lifecycle. The ...
How do I configure the Azure Service Graph Connector? Version: 1.12 Sample Windows VM to Monitor: WinServer2019VM Software Asset Management Enabled(Yes\No): Yes Enabling Software Application Data Collection from Azure VM's (Yes\No): Yes Enabling De...
How do I configure the Azure Service Graph Connector? Version: 1.10 Sample Windows VM to Monitor: WinServer2019VM Software Asset Management Enabled(Yes\No): Yes Enabling Software Application Data Collection from Azure VM's (Yes\No): Yes Enabling Pr...
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