Explore the latest innovations in Data Foundations and the Configuration Management Database (CMDB) with the Yokohama release. Discover the new capabilities in SGC Central, CMDB Advisor AI Agent, robust Data Manager automation for better data gove...
After upgrading CMDB Workspace store application, if you notice error notifications such as "Something went wrong. Please try again later." , these issues are commonly caused by customizations that were not merged during the upgrade process. Pleas...
After upgrading CMDB Workspace store app version, if you notice that the CMDB Workspace is missing its menu bar or icons are missing in some of the pages, these issues are commonly caused by missing required UX Page properties or by customizations th...
After upgrading CMDB Workspace store app version, if you encounter issues like missing menu bars / icons or notice error notifications like “Something went wrong. Please try again.”, these issues are commonly caused by customizations that were not me...
When you encounter issues with the CMDB or CSDM Data Foundation Dashboard metrics not executing properly or running too slowly, you can follow these steps to identify and resolve problems: Viewing Execution Statistics Navigate to System De...
It’s good to embrace change, especially when it improves user experience and adds new functionality. That’s why we’re highlighting a recent change that does just that: we redesigned and moved the Configuration Management Database (CMDB) Health D...
Legacy Data Certification A functionality or a fix I am expecting is not working Many customers in the past have made customizations to files that then get skipped on upgrade, commonly a sys_ui_macro or sys_ui_script Certification data is missing/dis...
Certification Schedule Import Overview Persona: CMDB Administrator Role: data_manager_admin, sn_cmdb_admin Data Certification Schedule Import CMDB Administrators can import existing Certification Schedules from the legacy Data Certification UI16 ...
Note: The com.snc.certification_v2 plugin is currently in the process of being deprecated in favor of the newer Data Certification experience delivered by CMDB Workspace Plugin(s) & Documentation Plugin Id: com.snc.certification_v2Documentation ov...
Note: The com.snc.certification_v2 plugin is currently in the process of being deprecated in favor of the newer Data Certification experience delivered by CMDB Workspace There are 2 applications that are referred to as Data Certification in the rea...
The Service Graph Connector for AWS is designed to connect directly with AWS APIs without using MID Server. However, for some clients, they may need to use MID Server for security reasons as a proxy. The steps described below needs to be performed a...
What are CI Identification Rules? CI Identification Rules are a set of criteria that ServiceNow uses to uniquely identify and differentiate Configuration Items (CIs) within the CMDB. These rules play a vital role in preventing duplication and ensu...
Core Components Metric Framework Metric Definition Table (sn_getwell_metric): Stores information about each metric, including thresholds, weights, and configurationExecution Statistics (sn_getwell_metric_execution_stats): Tracks runtime statisti...
Common Questions 1. CMDB/CSDM Metric Collection Scheduled Job is slow or not executed Additional Resources Landing page
Overview The dashboards implement a sophisticated batching strategy designed to process large datasets efficiently while preventing resource exhaustion. This approach is crucial for handling metrics that need to analyze thousands or millions of ...
Articles to provide guidance on using CMDB and CSDM Data Foundations Dashboards (Get-well dashboard) application to monitor CMDB health metrics. In order to provide guided set-up experience while reading, we separated the content into below section...
What are CMDB and CSDM Data Foundation Dashboards? The CMDB and CSDM Data Foundation Dashboards are powerful ServiceNow features that provide visibility into the health and quality of your configuration data. These dashboards serve as comprehe...
Introduction This article covers how to: Register an Application Service in ServiceNow using theServiceNow CLI Automatically link resources to Application Services using tags using Infrastructure-as-Code (IaC) tools Step A: Install and Conf...
Previous Step IH-ETL Guided Setup Step 3 – CMDB Class Mapping In this step, you can choose target classes and attributes in the CMDB to map source data columns to. Below is an example configuration: 1. Click “Set Up Map” in class card ...
Purpose of Onboarding connectors to SGC Central SGC Central is a modern, unified management console designed to streamline the full lifecycle of Service Graph Connectors, from installation and configuration to operation and debugging with minimal eff...
Lisa Latour
ServiceNow
seanflack
Steph Morillo
