In this video, I will show you: How to use ServiceNow's Support Group, Managed By Group, Change Group, Approval Group, Assignment Group, Assigned to, Managed, by, Owned by, and Supported by fields. How does synchronization between Asset and CI recor...
IRE Reconciliation Rules Explanation Reconciliation rules, much like identification rules, are defined on any class within the hierarchy. For instance, a parent class such as "Server" may have reconciliation rules, which are then inherited by child c...
What is IH-ETL Create and manage ETL transform maps Integrate third-party data into the CMDB without compromising the integrity of the CMDB Simplified user interface that guides you through the integration process end-to-end Includes test integrat...
How do I configure the GCP Service Graph Connector? GCP Environment Setup Version: 1.10 Organization: Deepdiscoveryvms.com No of Projects in Organization: 1 -> Deepdiscovery Sample Linux VM to Monitor: linux-e2-vm Compute Engine API already Enabl...
CSDM 5.0 According to officials, this will be the final time this diagram is presented. The Common Service Data Model (CSDM) initial view has been enhanced to more accurately represent data flow and management across the entire lifecycle. The ...
How do I configure the Azure Service Graph Connector? Version: 1.12 Sample Windows VM to Monitor: WinServer2019VM Software Asset Management Enabled(Yes\No): Yes Enabling Software Application Data Collection from Azure VM's (Yes\No): Yes Enabling De...
How do I configure the Azure Service Graph Connector? Version: 1.10 Sample Windows VM to Monitor: WinServer2019VM Software Asset Management Enabled(Yes\No): Yes Enabling Software Application Data Collection from Azure VM's (Yes\No): Yes Enabling Pr...
CMDB is such a vast topic that it is quite time-consuming to find the right resources to learn about it or to find some information related to it. In this article, I have collated a wide variety of useful resources related to CMDB and CSDM. 1. Serv...
How do I configure the Tanium Service Graph Connector? Version: 1.6 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.212:5000/mediawiki Tanium Configuration: Tanium Cloud Based Instance (as oppose to Tanium on-premises instan...
Purpose of Onboarding Service Graph Connector for Microsoft SCCM Service Graph Connector for Microsoft SCCM enables you to pull Microsoft SCCM data into your ServiceNow Configuration Management Database (CMDB). This integration helps maintain accur...
Explore the latest innovations in Data Foundations and the Configuration Management Database (CMDB) with the Yokohama release. Discover the new capabilities in SGC Central, CMDB Advisor AI Agent, robust Data Manager automation for better data gove...
After upgrading CMDB Workspace store application, if you notice error notifications such as "Something went wrong. Please try again later." , these issues are commonly caused by customizations that were not merged during the upgrade process. Pleas...
After upgrading CMDB Workspace store app version, if you notice that the CMDB Workspace is missing its menu bar or icons are missing in some of the pages, these issues are commonly caused by missing required UX Page properties or by customizations th...
After upgrading CMDB Workspace store app version, if you encounter issues like missing menu bars / icons or notice error notifications like “Something went wrong. Please try again.”, these issues are commonly caused by customizations that were not me...
When you encounter issues with the CMDB or CSDM Data Foundation Dashboard metrics not executing properly or running too slowly, you can follow these steps to identify and resolve problems: Viewing Execution Statistics Navigate to System De...
It’s good to embrace change, especially when it improves user experience and adds new functionality. That’s why we’re highlighting a recent change that does just that: we redesigned and moved the Configuration Management Database (CMDB) Health D...
Certification Schedule Import Overview Persona: CMDB Administrator Role: data_manager_admin, sn_cmdb_admin Data Certification Schedule Import CMDB Administrators can import existing Certification Schedules from the legacy Data Certification UI16 ...
Note: The com.snc.certification_v2 plugin is currently in the process of being deprecated in favor of the newer Data Certification experience delivered by CMDB Workspace There are 2 applications that are referred to as Data Certification in the rea...
The Service Graph Connector for AWS is designed to connect directly with AWS APIs without using MID Server. However, for some clients, they may need to use MID Server for security reasons as a proxy. The steps described below needs to be performed a...
What are CI Identification Rules? CI Identification Rules are a set of criteria that ServiceNow uses to uniquely identify and differentiate Configuration Items (CIs) within the CMDB. These rules play a vital role in preventing duplication and ensu...
LisaLatour
ServiceNow
seanflack
Steph Morillo
