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CMDB - 3 Pillars to Successful Data Foundations

Economic downturns are a challenging time for any organization. To navigate these challenging times, organizations often look into their data like a crystal ball to help cut costs, maintain stability, and find ways to recuperate existing spend. The ...

Mary Vanatta1 by ServiceNow Employee
  • 6946 Views
  • 4 comments
  • 23 helpfuls

CMDB Health Dashboard – Best Practices and FAQs

CMDB is pivotal to driving various business outcomes across the org. For CMDB Admins and owners to facilitate this, it is critical that they be able to actively monitor the health of their CMDB data, and swiftly act on remediating any CMDB health iss...

Sandeep90 by ServiceNow Employee
  • 6836 Views
  • 7 comments
  • 7 helpfuls

Service Graph Connector for Azure - Overview

Overview SG-Azure is part of ServiceNow developed Service Graph Connectors. The connector is built to simplify the onboarding setup and ease the integration with Azure with the minimum invasive principal. This article describes the concepts and setup...

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Dynatrace Service Graph Connector

How do I configure the Dynatrace Service Graph Connector?   Version: 1.9 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.200:5000/mediawiki Ingesting Dynatrace Events(Yes\No): Yes   A 2-Tier PHP-based Web Application running o...

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AWS Service Graph Connector Scheduled Import Jobs

AWS Service Graph Connector Scheduled Import Jobs   The Scheduled Data Import Table below shows the 31 Out of the Box Scheduled Data Imports that are installed on a ServiceNow instance that is enabled for Software Asset Management. They are shown in ...

Best practices for CMDB Data Management

Configuration Management Database (CMDB) is a repository which can be used to store and manage information about an organization's IT infrastructure. CMDB acts as a single source of truth that tracks the data for devices, services, applications, etc....

Cloud Discovery and SG-AWS

Cloud Discovery finds resources in the different cloud providers. It collects the logical data centres associated with the account, as well as any subaccounts. Collecting information about resources on the cloud is relevant for companies, organizatio...

CMDB Identification & Reconciliation

CMDB Identification & Reconciliation   The Identification and Reconciliation are also known as the Identification Reconciliation Engine (IRE). It provides a centralized method for identifying and reconciling data from different data sources.  Identif...

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Scoring in New CMDB Health Dashboard

The CMDB Health Dashboard has been redesigned in Xanadu and moved to the CMDB Workspace, enabling ServiceNow to iterate more rapidly and improve the dashboard. In this article, I'll explain the new scoring system with an example dataset. Key changes ...

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Sandeep90 by ServiceNow Employee
  • 4358 Views
  • 3 comments
  • 5 helpfuls
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