Economic downturns are a challenging time for any organization. To navigate these challenging times, organizations often look into their data like a crystal ball to help cut costs, maintain stability, and find ways to recuperate existing spend. The ...
CMDB is pivotal to driving various business outcomes across the org. For CMDB Admins and owners to facilitate this, it is critical that they be able to actively monitor the health of their CMDB data, and swiftly act on remediating any CMDB health iss...
Overview SG-Azure is part of ServiceNow developed Service Graph Connectors. The connector is built to simplify the onboarding setup and ease the integration with Azure with the minimum invasive principal. This article describes the concepts and setup...
How do I configure the Dynatrace Service Graph Connector? Version: 1.9 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.200:5000/mediawiki Ingesting Dynatrace Events(Yes\No): Yes A 2-Tier PHP-based Web Application running o...
How do I Troubleshoot Service Graph Connector Performance Problems? This article outlines how to identify where the bottleneck is for Service Graph Connector Scheduled Import Jobs that are taking a longer than anticipated time to run. We will be lo...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. For the similar topic of Common Service Data ...
Introduction SGC Central is a modern, unified console for managing Service Graph Connectors. It is designed to streamline the full life cycle of Service Graph Connectors. This includes managing them from installing to configuring, operating, and deb...
Introduction The Health Dashboard provides a powerful way to monitor system health across multiple domains. One of its key features is the ability to control which health metrics are active for specific domains. This article explains how to configu...
Introduction Health inclusion rules play a critical role in CMDB health, particularly when working across multiple domains. This article explains how health inclusion rules work with domain separation and highlights important considerations for impl...
Introduction This article explains how domain separation functions within the system, demonstrating data visibility patterns across different domain types. We'll explore this functionality using the demo data available through the domain separation p...
How do I configure the Service Graph Connector Integration for Claroty CTD Current Version: 2.1.5 Sample CTD Site to Monitor: Triton Sample OT Devices in CTD Site to Monitor: GE1 PLC Device, XXX.XX.XX.250 @ 9C:EB:E8:2D:73:81 Endpoint Device, SIMATI...
Now available in the ServiceNow store here, the CMDB workspace update to 3.1 provides a new features called CMDB 360 for MultiSource CI reporting. Learn ore about CMDB 360 in this short video. If you haven't heard of the CMDB MultSource feature, i...
AWS Service Graph Connector Scheduled Import Jobs The Scheduled Data Import Table below shows the 31 Out of the Box Scheduled Data Imports that are installed on a ServiceNow instance that is enabled for Software Asset Management. They are shown in ...
Service Graph Connector for AWS (SG-AWS) provides CloudFormation (CFT) scripts for appropriate setup in an AWS environment. There are tens or hundreds of administrators managing AWS accounts. The scripts are designed to be executed from an organiza...
Configuration Management Database (CMDB) is a repository which can be used to store and manage information about an organization's IT infrastructure. CMDB acts as a single source of truth that tracks the data for devices, services, applications, etc....
Cloud Discovery finds resources in the different cloud providers. It collects the logical data centres associated with the account, as well as any subaccounts. Collecting information about resources on the cloud is relevant for companies, organizatio...
CMDB Groups Support Group: Responsibilities: Manage incoming incidents, service requests, and user inquiries.Troubleshoot and resolve issues within their area of expertise.Provide ongoing support and guidance regarding IT services and systems. ...
CMDB Identification & Reconciliation The Identification and Reconciliation are also known as the Identification Reconciliation Engine (IRE). It provides a centralized method for identifying and reconciling data from different data sources. Identif...
This simulator, part of the CMDB Fundamentals course on Now Learning, will assess your skills in working with CI Class Manager, Identification and Reconciliation Rules, reclassification rules, CMDB 360/Multisource CMDB, and Data Refresh Rules.Please ...
The CMDB Health Dashboard has been redesigned in Xanadu and moved to the CMDB Workspace, enabling ServiceNow to iterate more rapidly and improve the dashboard. In this article, I'll explain the new scoring system with an example dataset. Key changes ...
Lisa Latour
ServiceNow
seanflack
Steph Morillo
