General Notes Some Service Provider who uses the Domain separation Service Now instance can experience issue where Collaborate CMDB CIs are not tagged with right company/domain information and hence Service Provider's customer can't see CIs in their ...
When ServiceGraph connectors fail while importing CI data into the CMDB and the error 'Identification Reconciliation Engine(IRE) Processing errors' shows up it could be caused due to several reasons. This article describes lessons learnt in some case...
When ServiceGraph connectors fail while importing CI data into the CMDB and the error 'Identification Reconciliation Engine(IRE) Processing errors' shows up it could be caused due to several reasons. This article describes lessons learnt in some case...
Conditional Mapping It is likely that your data does not need to create every class for each row. You might also have scenarios where your data conditionally maps to a specific class. This can be accomplished through conditional mapping. Since you ...
Beginning with the Quebec release, partners and customers are advised to switch from the CMDB Data Ingestion API to the REST Insert Multiple endpoint of Import Set API. Please refer to the Import Set API documentation here. Differences between the...
LisaLatour
ServiceNow
seanflack
Steph Morillo
