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Resolved! How to check removed software data after SCCM import

I want to check which software was removed. I am using SCCM import to get the computer's data along with software installation. If a user uninstalls the software can I get that removed software data from SCCM imports? Where can I see the data of remo...

rahul16 by Giga Guru
  • 3258 Views
  • 7 replies
  • 3 helpfuls

Resolved! How are CMDB Orphan tasks created?

Hi, How would I ensure that tasks are generated if Orphans are found when running the CMDB health jobs? I enrolled in the on-demand CMDB Fundamentals course, but the content covered through the videos was a few versions old.  It told me to go to Conf...

New Class not appearing when trying to create a new CI

Hi, I have created a new CI Class called "domain" and I now want users to be able to create their records within that class.  When I click the "New" button within base items, I'm not seeing "domain" as an option in the list.  If I edit the list, the ...

Daniel Voutt by Tera Contributor
  • 3760 Views
  • 8 replies
  • 1 helpfuls

Resolved! How to manage redundant server configuration

Hello. We are currently considering the introduction of a configuration management process.I want to know how to manage a redundant server configuration (which server is in a cluster configuration and whether it is hot standby or cold standby). Is it...

K_ Morita by Kilo Guru
  • 1986 Views
  • 2 replies
  • 1 helpfuls

Resolved! Understanding why IRE isn't matching on Identification Rule

I'm trying to understand why the IRE doesn't believe there's a CI match when from my point of view it appears there should be.   I'm running the Identification Simulation on a simple payload.   If you look at the network adapter class there is indeed...

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MarkyMark1 by Tera Expert
  • 13058 Views
  • 8 replies
  • 3 helpfuls

Duplicate CIs when they are not duplicates

Hello, We have multiple customers in our CMDB, and I have created a business application CI that have the same name across multiple customers.  When I look at my CMDB dashboard I see that all these BA's are showing up as a duplicate, thinking because...

Sarah56 by Tera Contributor
  • 3781 Views
  • 8 replies
  • 3 helpfuls

Error log from IntegrationHub ETL import results

Hi, I use IntegrationHub ETL to import data into cmdb_ci_ot_isa_entity. All records are inserted but a number of records have an error after import. Can someone explain what is missing here? error log Identification Reconciliation Engine(IRE) Proce...

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kris29 by Tera Contributor
  • 1923 Views
  • 1 replies
  • 0 helpfuls

Resolved! Service Graph Connector for VMware Workspace One

Having an odd issue with the service graph connector for VMware workspace one. After initially setting up the service graph connector, I was able to execute the scheduled import job successfully and pull in the data needed. A few weeks later I starte...

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