We have been remediating a large number of Duplicate CIs created by a flawed integration. Many of them failed with the following error: Error updating related entry CIs Affected [task_ci] -> Configuration Item:Operation against file 'task_ci' was abo...
Hi there, We currently have a situation where users with the service_editor role are able to modify CI relationships on the CMDB. I have locked this down using create and write ACLs on the cmdb_rel_ci table. While this does work, the "Add CI Relation...
Hi community, I tried to implement some scripted CMDB Compliance audits. It works fine to great Follow On Task when a test failed. What's not working is the assignment of the Follow-On task with the settings made in the audit record: All tasks ar...
what is distintion between cmdb_rel_type_suggest and cmdb_rel_type_rule_definitions？ how they work in cmdb ? whan problem can be solved by this two table?
How to deal with the ETL import error, it is not very clear to see the error mark document {"error":"INSERT_NOT_ALLOWED_FOR_SOURCE","message":"Insert into [u_cmdb_ci_super_computer] is blocked for data source [ImportSet] by IRE data source rule"}
Importing Ci data through Excel without going through the Identification Rule and Reconciliation Rules, resulting in duplicate imported data? ? ?
Is it possible to create a copy of the CMDB Completeness scorecard and utilize it for a particular set of classes? We would want to keep the OOTB CMDB Health Dashboard and CMDB Completeness Scorecard as it is but we have requirement to have a separat...
Hi, We have got several integrations feeding our CMDB and I want to have a rule , that, when a CI is discoverable by Discovery (discovery source= servicenow), i dont want any other integration to write on the CI, I have created the following rule, an...
Are there any alternative ways to integrate Intune with Service now without using Discovery(which I cannot do due to cost) or Integration Hub spokes? I would need to upgrade to Integration Hub Professional due to my company license type to add the MS...
I've built a CMDB Query and then associated with a CMDB Group. For the 200+ servers in this group, am I able to see the fact they are part of this group from within the Server Form? I hoped the related list called "CMDB Group Contains Configuration ...
Hi - I am looking for a way to categorise Business Applications (e.g. IT4IT vs. Customer Facing -- these are just examples). I'd like to use OOTB as much as possible and am currently considering two options: TaggingLeveraging the Category and Subcate...
Hello Currently we have Discovery schedules configured for different zones in our organisations Datacentres. I would like to be able to add a flag to devices based on the schedule which the discovered IP address sits. Therefore denoting the zone the ...
Hi, I have an excel file that contains specific data about servers. The CIs that needs to be updated are in the Windows Server and Linux Server tables. If I run this with a transform map for cmdb_ci_server, other tables could get updated that sho...
Good morning, We are running into an issue with missing cmdb ci records and wonder if anyone has seen anything like this before. Issue: CI records are missing from various CMDB child tables. example- cmdb_ci_server record name=ABC does not return on...
From where we can find the Available Fields for any CI type within Out of Box features. Also looking to know, if we can have OS fields for CMDB_CI_netgear class as per OOB functionality.