Hi i´m trying to figure out how to edit the mapping of some of the fields that are in the Import set that is obtained from Intune. The OOTB setup work basicly as I want, but there are some fields that needs to be mapped to custom field. How can I cus...
You want to import the various types of CI output from external systems into ServiceNow in a single import. When using an import set, you canIs there a way to register CIs from a single Excel file output from an external system into multiple target t...
I have written a Ui action as -(new AssetandCI()).createCI(current); current.update(); action.setRedirectURL(current);" to create CI from asset record where CI is empty but this is not working.Any tips?
Hello I just upgrade to Service Graph Connector SCCM. For some reason when I put checkmark on 'use last run datetime' for SG-SCCM Last Discovered Update it prompts me for 'SG-SCCM Last Discovered Update'? I cannot use this unless I manually put in a...
Hi SNOW Team, I am working on CMDB Health Simulator and facing issue on Task 06: Configure Desired State Audit Rule. Now, I am getting an error "Have you created a certification template for the Windows Servers with the specified OS?" but I have co...
I recently setup a Model Category for a CI Class that's being imported via an integration. While assets are now successfully being created automatically, they lack any information linking them back to the original CI they were created to mirror. Is t...
Good morning, I am very new to SN and need some advise/guidance please. I need to setup 2 roles : CMDB AdminCMDB Read-Only Reference link : https://community.servicenow.com/community?id=community_question&sys_id=62ea198ddbed089cf7fca851ca961965 When...
Hello, I thought I had a basic knowledge of CSDM after reading ServiceNow's official documentation and watching the CSDM series on YouTube, but that's not true. I feel like I missed some basics or something. I do not understand these concepts. If som...
Below are the list of Fields that are present in SCCM DB and We want these fields to be fetched in Servicenow and to be mapped in cmdb_Ci_computer/ asset tables.. Primary User, Recently logged on User, Last Activity, Last Logon Time, Virtual Machine...
So, scenario is the following: with the old SCCM plugin customer is pulling data from different SCCM servers, and handles reporting by using the discovery_source field on the cmdb_ci_computer record how? by adding a field script on the transform map,...
Hi all, Can anyone please let me know uses of CMDB groups. How can we make use of the created groups. Any quick help is much appreciated. Thanks, Pranita
Hello, ServiceNow OOB allows a Business Application (cmdb_ci_business_app) to be associated with a single location (cmn_location). We are a global organization with over 1,000 physical locations so we're seeking a way to link multiple locations to a...
Hi, I'm looking for a definition of CI Class vs. CI Type. Anyone has a idea, the documentation haven't been really helpful regarding this. Thanks, Frank
Hello Experts, We have installed SG-Intune integration using OOB procedures and it worked fine, but then we deleted the CIs that were imported by SG-Intune to test the identification engine, and these CIs deleted their Software Installations as expec...
I have created below Scheduled Script which will insert automated CI Relationships for DNS CI Records into the CMDB Relationship Table ( cmdb_rel_ci). However I am receiving below error:- com.glide.script.RhinoEcmaError: "xml_baseline_string" is not...
