Resolved! Is there a way to export excel or csv from the CMDB workspace lists
We are looking to have the export functionality available on the list views in CMDB workspace ,is there a property or a role which enables this?
Forum Posts
Tanium connector throwing error
We are trying to establish SG-Tanium connector, done all the steps but while trying to configure the view we are getting error- " Error: Unable to make a connection to Tanium. Please check your connection, credential and view configuration. Check sy...
Resolved! SCCM SGC requiring identification rules for non-CI tables?
Hello! We are working to implement the SCCM Service Graph Connector, but have run into a problem. The payload is immediately going into the CMDB IRE Incomplete Payloads table, I believe because we are getting an IDENTIFICATION_RULE_MISSING error on t...
Resolved! How to subtract 15 months from date field value
Hi All,We have two date fields A and B. A will auto populate with some date value from inbound integration, need to subtract this date with 15 months and populate it on B date field. How can we subtract A date field value with 15 months. Thank you.
Difference between Servicenow Discovery and Tanium
HI,I want to know the comparison and pros and cons of Servicenow Discovery and Tanium. Thanks
CI Classes for technology
Hi, I am trying to working out where a few Storage and Network devices should sit in the CMDB Class hierarchy. Not being a real expert in this area it would be great to hear any experience people have had. These are the device types I am looking at:-...
Resolved! Linking cmdb_ci_server and cmdb_ci_spkg
The following document stated to use the "cmdb_sw_instance" table to link Hardware and Software, but I could not find the "cmdb_sw_instance" table in the table list.Which table are you referring to?https://docs.servicenow.com/ja-JP/bundle/rome-servic...
Business rule 'Check service name uniqueness' is on Application Service [cmdb_ci_service_auto] table
Hello Folks,Need your help on below. Business rule 'Check service name uniqueness' is on Application Service [cmdb_ci_service_auto] table. In the Utah release instance, the given business rule is now targeting the Application Service [cmdb_ci_service...
How to prove that the CMDB is complete and accurate
Hi CMDB/CSDM experts,As CMDB administrators one of the biggest challenges is, how do you prove that the CMDB is complete and accurate. Within my team we are very much struggling with this. We believe we are, but how do you prove this?So we are thinki...
How to create IRE rules to avoid duplicate CI creation ?
Hello Team, How to create IRE rules to avoid duplicate CI creation ? I can see 3 CI created with same IP address, How Can we avoide creating duplicate CI ? Can you please some one help to create IRE rules to avoid duplicate CI creation. ThanksAshok
How to populate CI'S parent Class and Child classes in custom table CMDB
Hello Team,I'm New to ServiceNow. I have created 3 fields one is reference to cmdb_ci table and based on selected CI I want to Populate all parent CI and Child CI two different Fields and both are List collector field. can any one help me. @anillande...
Resolved! Discovery Source attribute is not available for Reconciliation rules
We are trying to create reconciliation rules for Computer class to set the priority to SCCM for selected attributes. We first tried to import data through SCCM which updated the 'Discovery Source' field of the records to 'SCCM'. Later on, we tried to...
Service Graph Connector for SCCM, all tables not being captured to update set?
My goal is to configure Service Graph Connector for SCCM in our dev environment and take the configuration from there to test and prod. While doing the configuration I noticed that Graph Connector for SCCM configurations are captured only partially t...
Resolved! import data from excel sheet to 5 different cmdb tables
I have data in an excel sheet which contains 5 columns. Each column represents a cmdb class. I want to upload the excel sheet using transform maps and then upload first column data into one target cmdb class and second column data into another cmdb c...
Exporting data in CMDB
I Want export configuration items dump which contains more than 300000 records. Using CSV and excel(XLXS) i can only export 100000 records. Is there any other alternative , can someone please suggest. Thank you
