Reconciliation Definition Display in Class Manager

Matthew_Ogden
Tera Contributor

‎12-08-2023 12:31 PM

Does anyone know what controls the grouping/display of reconciliation definitions in Class Manager? Here is what our dev environment looks like after I took the time to delete and recreate all the rules so they were logically grouped:

Matthew_Ogden_0-1702067387186.png

 

But after migrating this update set to the next environment, even though the contents were migrated correctly, the display is very unappealing:

Matthew_Ogden_1-1702067430828.png


I can't find any fields in the xml on Reconciliation Definition that would explain this. Any ideas on how to migrate the rules to higher environments without losing the grouped display?

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2 REPLIES 2

Sandeep90
ServiceNow Employee
ServiceNow Employee

‎12-13-2023 08:34 AM

The first one seems like a bug, not sure how you got into that view.  The second one is the right view, each discovery source is shown on its card with its priority.

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dustinwatki
Tera Contributor

‎10-31-2024 10:39 AM

Hi @Matthew_Ogden 

This is tracked in a table called cmdb_reconciliation_definition_mapping

I have not tested yet, but you might have success by adding these records to your update set before promoting.

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