How to restrict the access to add worknotes for a particular group
How can I allow access to add worknotes only for specific groups and for others it should not be visible in the worknote sections nor in the activity logs?
Forum Posts
Resolved! Does ServiceNow be able to track the user who visits to the certain module and form?
Our CEO wants to know how our module has been used by the users. Is the module popular and attractive by all users (visitors, update users and admin users)? or is the module only used by the update users? If ServiceNow is tracking this kind of user b...
Add a Recipients in lyfecycle Event
Hello.I saw some events in lifecycle were have a Recipies. I want to add Recipies for others events and I dont know how can I do that because in those events dosen't existe the part of recipients. I hope someone can help me with that.
Is there a way we can generate the contextual search result using script?
Hi All, Is there a way we can generate the contextual results by looking at the short description of the incident using script so that we can send the contextual results in the notification content once a incident is created. Thanks and Regards in ad...
How to Hide Communicate tab in Service Operations Workspace
I recently updated the Service Operations Workspace ITSM Applications plugin, and now I see that the Communicate tab is visible in the Major Incident records. Is there a way to hide or disable this tab? Any guidance on how to remove it would be great...
Resolved! Work Notes in Perfomance Analytics
Is there a way to build report in Performance analytivs based by Incident Work Notes description? Please show as example screenshot. Thank you, Parvana Gasimov.
on Manager workspace under teams Performance It's showing N/A
it's not showing the actual data , for Existing KPI on Manager workspace under teams Performance It's showing N/A any suggestions? why it's showing N/A ?
Restrict the submission of Normal and Standard change requests with a past date.
Hello Team, We have requirement "Restrict the submission of Normal and Standard change requests with a past date" I have created below script but it's not working. Please help me on this function onSubmit() { var changeType = g_form.getValue('type...
How do I add ServiceNow Community to Slack?
How do I add ServiceNow Community as a space in Slack?
Resolved! Update a string field on current table based on if value exists in a list field from another table
New to ServiceNow platform so not sure if there is a methodology set in place for this. I have a list field in a form of table A, that can have one or more records selected from table B. Now on the form of table B, I want to add a string field that u...
Identify PHI or PII in SNOW and Take Action
Please see request belowIn the past there have been discussions on PHI (and PII) in ServiceNow. These conversations have focused on limiting the amount of PHI/PII that gets put into ServiceNow tickets, but ultimately, we need to have an allowance fo...
Automatic issue creation for non-compliant control attestation.
I was looking for automatic issue creation when an assessment question is answered 'No' i need issue to be created for each response.Note all the questions are of Yes/No . For Example, i have 10 assessment question out of which i have answered 4 ques...
Career Change Advise
Hi everyone! I'm currently studying for my ServiceNow certification. Coming from a food science background with extensive experience in customer service and business development, I'm looking for advice on bridging the gap and succeeding without a tec...
How do you run the client side AND the server side in UI Action page
Hi all,I’m currently working on a UI Action where I need to execute both server-side and client-side logic when the user submits a record. Specifically on the Client side, I want to make the record "read-only" once it has been selected and submitted ...
SP Header collapse
When my window is minimized above 768 px my buttons would overlap my img i made some adjustments to the header widget with the following script to make the buttons collapse within the hamburger when minimized to a bigger screen size. THIS WORKED howe...
| User | Count |
|---|---|
| 6 | |
| 6 | |
| 5 | |
| 4 | |
| 3 |
