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Escalate my help centre ticket

Hi Team, Its been a week I have raised a ticket from my PDI regarding my CIS certification. Due to some technical reasons, my certification test was discontinued. And I was requested for a retake and created a ticket through the help center in my PDI...

Madhan27 by Mega Guru
  • 933 Views
  • 4 replies
  • 2 helpfuls

Resolved! 2023 SOC 1 type 2 report

How do I get access to the latest SOC 1 type 2 report.  I have downloaded it before, but I cannot find the link now.Any help would be much appreciated.

Alan Baker1 by Tera Contributor
  • 1686 Views
  • 2 replies
  • 2 helpfuls

Survey Help

HI,When I try creating survey instance through SNC.AssessmentCreation().createAssessments(surveyID, '', userID); its creating but the trigger_id field is not populated if I use SNC.AssessmentCreation().createAssessments(surveyID, sourceID, userID); i...

add users to review REQ RITM

We would like the ability to have users within the enterprise be added to read and write to REQ/RITM. the user is not a requester or a part of the fulfilling team. the users must be able to: view ticket in MyTickets Received the same notifications as...

CMDB Application Navigator

As the database domain owner I would like too see all of the different database types in the application navigator so that I can more easily navigate to the type of databases.

ayush_g by Tera Contributor
  • 242 Views
  • 1 replies
  • 0 helpfuls

Importance of DSA for a ServiceNow Developer

I started my IT career as a ServiceNow developer and learned Data Structures and Algorithms (DSA) during my college days.Now, I'm wondering if I should continue practicing DSA or focus on mastering different modules in ServiceNow. Specifically, I'm c...

shashanknai by Tera Contributor
  • 991 Views
  • 1 replies
  • 2 helpfuls