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Resolved! Cannot create a PDI

I've completed the Admin Fundamentals training and am now trying to setup my PDI instance. I’ve logged into the PDI site, the instructions we have is to click the Request Instance button in the header but I don’t have that button. All I have is one o...

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mleonard by Tera Contributor
  • 1234 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to decrypt?

I created an instance to train and make an API, I'm pulling data from the incident table, but the data is encrypted.I tested it on my code and on postman, both came encrypted, and I wanted to know if there is any option that I can disable thisMy test...

Automation Testing Tools for ServiceNow?

Hi, Do we have any other automation testing tools for ServiceNow a part from ATF (Automated Test Framework). Because as we know that ATF have some limitations. Can anyone please suggest from your experience in ServiceNow Testing. Thank you!

Onchange client script is getting triggered twice

Hi, I have an onChange Client script, when I change the value my logs show:test date selectedDate: 2025-03-06 18:17:45 - currentDate: 2025-03-07 18:17:48This is correct because the format is the same and I can do a comparison, which validates the sel...

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Tuck Wai by Tera Contributor
  • 1163 Views
  • 4 replies
  • 0 helpfuls

Resolved! Preblem with calling script include in Xanadu

Hi, I am new to ServiceNow, have a Xanadu PDI instance and there is a very simple case that I would like to try, but it does not work.When a Problem record is loaded, a client script (CS) calls a script include (SI) with the Problem number as the pas...

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MihályD by Tera Contributor
  • 1493 Views
  • 5 replies
  • 3 helpfuls