Hi.I was recently tasked with finding a way to populate a field on one form from another form. After doing some research, I learned that setting up a business rule was the best way to achieve this. On Form A, there is a tab named Audit that holds t...
Just to clarify on the policy acknowledgement email notification, it should be as below,For e.g. 30 days response, there will be 3 reminder emails (Day 7, 14, 21), For a 60 days, i would expect 7 weekly reminders (D7, 14, 21, 28, 35, 42, 49).How to a...
Hi,I want to understand the way Discovery detect the Oracle databases. I have somes RAC database, database with dataguard. I can see all the Oracle instance, baut in the table cmdb_ci_ora_database, i don't see all my database. Do i need a special "...
Hi, I'm trying to configure the Duplicate UI Action to redirect the form page to the duplicate record on the employee center. However, the action.setRedirectURL does not redirect the form page to the duplicate record. The record is duplicated but sta...
I would like to create the application, tables and columns at the destination where I transitioned in System Application>ServiceNow Studio. I would like to have a single set of updates. We would like to know the best procedure to follow.I have found ...
I am very new to servicenow and if I need to post this somewhere else please let me know. I am trying to create an OAuth code flow from an external service. This is how I have my servicenow application registry configured:When I make the OAuth code...
Hi, I have a task.When we change the state in SC task for example when we change state work in progress to pending then the comments will be visible in the activity log of RITM Form like ‘comments of pending state along with added comment. this shoul...
Hi,I have an Interactive Filter called "Over All Incident Filter" that filters reports by Date. Since I have multiple reports on one tab in a Dashboard, is it possible to configure the filter to only filter by Date for two reports within the tab and ...
Hi community, i am a newbie with Performance Analytic, i am trying to have a performance analytic to get for specific ips to be shown has External bucket and if not then it's Internal. My goal it's to have a way to track per day how many per bucket p...
I'm trying to bulk delete 'Inactive' users from the sys_user table using a background script after a clone, but it's taking a long time to delete even 10 users records. After a while, the system becomes unresponsive.var gr = new GlideRecord('sys_user...
How do you track RTAs (Recovery Time Actual) and RPAs (Recovery Point Actual) in the Business Continuity Management space?
I am a developer on a product that uses plugins to add integrations to other applications, including ServiceNow. These integrations are usually implemented via REST API calls to the product we are integrating with, such as ServiceNow. We have a plu...
Hi Team,I have an integration to get data from Main instance to my sub instance through REST API. I have used GET method to fetch all the records. In GET method when I use query as "Active = TRUE" then 75000 records are being fetched but when I used ...
Hi all,I'm in the process of converting reports from the classic Reporting module to Platform Analytics (PA) and have run into issues with function fields that use glidefunction: logic — specifically for calculating durations.In the Reporting module,...