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How to validate the installed plugins through ATF?

We have scenario to go to system definition-> plugins and search "Event management connector", After that we need to check whether the given plugin is installed or not and also check 'up to date'. How to validate the above scenario through ATF ( Auto...

anjalisingh by Giga Contributor
  • 367 Views
  • 1 replies
  • 0 helpfuls

CAD Exam Voucher Validity Question

Hi everyone, I completed the CAD course and received an exam voucher valid for 1 year. My college is urging me to take the exam by October 31, saying the voucher might become invalid after that date. Can ServiceNow terminate the voucher early, or is ...

CAD Voucher query

  Hi everyone,   I completed the CAD course and received an exam voucher valid for 1 year. My college is urging me to take the exam by October 31, saying the voucher might become invalid after that date.   Can ServiceNow terminate the voucher early, ...

Resolved! Examples of endpoint to test ServiceNow API access

Hello Community, Does anyone have examples of composing a curl command and executing it on an instance that has access tohttps://ourproductioninstance.service-now.com/?I am only interested in read only endpoints and  have an API key.My questions are ...

dhug9 by Kilo Contributor
  • 914 Views
  • 1 replies
  • 1 helpfuls

Validation on two reference field

Hi Team ,Hi Team, I have one requirement for my project: there is a record producer with two fields, 'Select Primary Approver' and 'Select Secondary Approver.' Both fields are reference fields that refer to the sys_user table. The requirement is that...

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Community Alums by Community Alums  
  • 483 Views
  • 6 replies
  • 2 helpfuls

Reporting

Is there a method to report on tickets that have been responded back by the caller or a different entity that isn't system or the assignee?

Documentation and Knowledge Review Prompting

No idea if I'm posting this in the right place for the question, so forgive me... We have HRSD, and I want to set up a process whereby Knowledge Articles are reviewed every (for example) 12 months, to ensure there is governance and regular checks are...

Resolved! How to Add Checklist Template to Record

I have placed a Checklist area in my CHG record under the Relationships Tab. With this I have created a checklist named New Server Build. I have a Catalog Item for New Server Build requests that creates a CHG with details added to the CHG from the RI...

chrisinhoff by Tera Contributor
  • 1578 Views
  • 4 replies
  • 0 helpfuls

How to download attachment in same window

Hello Team,There is one attachment variable in the record producer  when the user clicks on the hyperlink(Download template here), the template gets downloaded (the form remains opened), no additional tabs should appear.    

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Community Alums by Community Alums  
  • 324 Views
  • 1 replies
  • 0 helpfuls

PDI

Há 2 semanas venho tendo problemas para abrir minha PDI. Eu utilizo minha PDI para treinamento e agora ao clicar em Start Building, minha página do navegador não abre, conforme imagem que irei compartilhar. Já tentei o reset an Wipe Instance , já ten...

LEANDRON by Tera Contributor
  • 253 Views
  • 1 replies
  • 0 helpfuls