Hi all, I've seen this question asked a lot on the forums in various ways and majority of the responses point to either an old Guru (3rd party website) article that's a bit outdated or the response involves some sort of complex solution that majority...
Hello Everyone, I recently came up with a useful solution to help deployments move along a bit more seamlessly for my organization. Our team uses the Agile Development application to create and track work for our sprints. We also use Update Sets to ...
A common requirement is to redirect users to specific portals dependent on the roles that they have. For example, if you have an internal Employee Center portal, and an external Customer Service Management portal, you might want your users to be redi...
Let's say we are stuck in a situation where we have lots of catalog items in which we have a reference variable which is referring User [sys_user] table, and it is the beauty of our implementation that we did not use the variable set in this case. U...
Connecting ServiceNow to external systems via REST APIs is fundamental. While authentication can be complex, API Key credentials offer a straightforward method. This article explains how these credentials work for outbound REST API calls, when to use...
When ServiceNow announced the #BuildWithBuildAgent challenge, I was immediately curious.Not because of swag.Not because it’s a competition.But because this was the first time ServiceNow openly encouraged developers to build real applications usi...
Problem: GlideAjax is not supported in widget client controller. so it can't be used to get data from server KB0691908 Alternate Methods to get server data to client controller of widget!! Method 1:Using server.get() method to get data from server....
Hello Community, Have you heard of webhooks? Have you ever configured one? If not, let’s explore what they are and how they work - using a practical example. What are webhooks?Simply put, webhooks are defined HTTPS Requests that allow one system ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, One of my Zurich release favorites: Scheduled jobs got enhanced with three new run types and two new advanced options, making scheduling a lot more flexible ...
This is a personal experiment with ServiceNow’s Build Agent for the #BuildWithBuildAgent challenge. What follows are my field notes and findings. Cue the rain-soaked alleyway and a detective with too many questions. The narrated version sets the sc...
New Incident Button on User Form This is a sample logic to create, UI Action to create a button to Create New IncidentStay on the same pageDisplay Related Incidents in the same sys_user form under related incident tab UI Action ( script ) cr...
Hi, In this article, I will show you how we can access the variables data in the flow designer. Prerequisites: Install this plugin Flow Designer support for Service Catalog. Ref: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/adm...
Hi,While upgrading from Calgary to Fuji!I wanted to bring more capabilities to the users and bring a better Mobile experience.While working on the Mobile application (Home Page Favorites), I saw that the field for icon is a free text field.So you can...
Wanting to learn more about the user engagement of your Service Portals? Check out Performance Analytics Content Pack for Service Portal. Now available in the ServiceNow Store https://store.servicenow.com. This app provides a dashboard with usage an...
AI Search Assist for Record Producers Ever thought of how can we reduce number of incidents/requests created by end users?? With AI Search Assist, we can setup AI Search based suggestions for record producers in ServiceNow. For example: When a us...
Introduction With the Yokohama Release, ServiceNow took a major leap forward by introducing Agentic AI — a framework that enables organisations to build, deploy, and orchestrate intelligent, autonomous AI Agents on the Now Platform. These agents go b...
Field-Based APIs Hide/Display variable : g_form.setDisplay(<fld>,true/false); Disable a field : g_form.setDisable(<fld>,true/false); Field ReadOnly : g_form.setReadOnly(<fld>,true/false); Clear Value fro...
Session: CCE5048 - Enhance your Catalog Items with Contextual Popups! Hey There! If you've wound up here after watching my session and wanted to see the nitty-gritty of how you can improve your service portal experience, keep reading. If you've foun...
Introduction In the OAuth ecosystem, scopes serve as a mechanism to define and restrict an application's access to a user’s data. ServiceNow utilizes authentication scopes to enable administrators to control the level of access an OAuth client ap...
Sharing this as I haven't seen it mentioned anywhere, and new users may find it helpful. Updating a record over and over (and over) in order to trigger\test BR code can be frustrating,especially early in your developer journey when you are more likel...
LisaLatour
ServiceNow
