If you want to make sure that artifacts you create like a knowledge articles are saved within your scoped application, so that users who install your app can access records or articles, read on. Step-by-Step Solution Ideally you will want to creat...
Setting up ServiceNow – Jira bidirectional integration with the Jira Spoke is typically straightforward. However, when a Jira webhook fails to update a ServiceNow record, the problem can lie anywhere from Jira itself to the final Flow Designer execut...
I needed to calculate a date that was days prior to another date using only the hours that are available in the "8-5 weekdays excluding holidays" Schedule. Adding Time to a date to calculate a future date or due date using a Schedule is easy. How...
Interactive filters? Interactive Filters allow you to filter report widgets directly from a homepage or dashboard without modifying the reports. Servicenow comes up with many filter types but sometimes it requires applying a filter based on the cata...
Hello In this article I will show you how to add business days to a given selected date. You can do this from 2 ways one from server script and another through client script. System Scheduler -> Schedules First you need to either create a schedule or...
This article describes JavaScript engine feature support: Newly available in ES 12. I have combined several sources to create this article. Please refer to the list of resources at the bottom of the page to find out more. Overview This article will...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, When working with Catalog Client Scripts in an International/Multi-Language environment, one could encounter some difficulties setting up Internationalizatio...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, One of the most common performance scripting mistakes I see on the ServiceNow Community and in customer Instances: the use of setValue() on reference fields/...
Use case : You have an excel file with records or you would like create/update bulk records in a table?? you don't have to write transform scripts or do a manual creation/update (unless it requires validation logic before insert/update) use Import op...
It's time to integrate ServiceNow with ChatGPT. Hope it will help you. Reference links: Endpoint, headers and JSON link: https://platform.openai.com/docs/api-reference/making-requests Refer below: curl https://api.openai.com/v1/completions \ -H "C...
Recently came across a limitation of MRVS multi-row variable set that it cannot access the form variables. Meaning if you have a Catalog item form with 'Requested For' variable and an MRVS multi-row variable set, and would like to have the requested_...
Hi All, Hope you are doing great. In this article I will try to provide my personal inputs on Configuration vs Customization as its always being a query in all developers mind. Lets first try to understand what exactly it means to have Customiza...
What is Glide API? Service now Developer often using Glide API in now platform to change default behavior of the application and customize existing functionality. Glide Classes are providing more flexibility to interacting with snow application throu...
Data Filtration in Servicenow ? vs ACL | Data Filtration v/s ALC what the difference ? What's & Why's of Data Filtration ? Access Control Lists (ACLs) are an important piece of the puzzle for ensuring data security and preventing access to those...
I have seen this a few times in the community and wanted to do a quick post about hiding form sections by UI policy. In my case, I am going to be hiding based on my amazon connect business services. Form sections are a little different than regular f...
Hi Everyone, 1)We know the existing API to parse Excel attachments using sn_impex.GlideExcelParser() : parse .xlsx formatted Excel files and access file data in script More info: https://developer.servicenow.com/dev.do#!/reference/api/utah/server/s...
Click here for an updated version of the GlideAJAX Example Cheat Sheet It can be hard to remember all of the Client and Server elements of a GlideAjax call. I created a simple example with color coding to help make sure I don't miss any of the deta...
Hi All, Ever find yourself using the Flow Designer and wishing that the For Each iterator could accept your specific data set rather than the standard 'Array data pill, List data pill or Records data pill'? Here I have built a very simple action that...
We can call script include from client script using Glideajax. Calling a script include from the business rule or from any server-side scripting it is very easy and straightforward syntax is there for that. Whereas the calling script included from th...
Do you know what ServiceNow application nodes are? Most of us just refer to them as "nodes", but even within that, did you know that there are actually different types of nodes? Every ServiceNow instance has at least 2 application nodes and in s...
Lisa Latour
ServiceNow
