Managers can now submit a single catalog request (e.g., laptops) for multiple new team members, saving valuable time. 1. Enable Multi-User Requests: Use the “Enable also request for” checkbox in Type specification in the Requested For variable type...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. This is a quick item that came up recently that I thought would be useful to others. When you define a new table in ServiceNow, you have the ...
Hello All, Many times we have requirement to deactivate a group as part of operational activists, after deactivating groups sometimes we get incidents about something not working as expected because deactivated groups was hard-coded in some sc...
The Unsung APIs of ServiceNow — Ep. 1: ArrayUtil I often find many ServiceNow developers reinventing the wheel when JavaScript’s default methods don’t play nicely with GlideRecord results, encoded queries, or arrays from the platform. But hidden i...
At UP3 Services, we have been discussing the best ways in which we can work together as a team on projects, specifically for developers. We have all, at some point, found ourselves in a situation where our code bases get large and difficult to manage...
AWS S3 is the leader in enterprise storage solution available in the market, and due its robust architecture, it is very likely that you will stumble upon its integration with other tools such as servicenow. Community also has many open question abou...
Hey Community, As ServiceNow professionals, we're often tasked with making API calls and handling the data returned in a meaningful way. One common scenario is saving response data as an attachment to a record in ServiceNow. Whether it's a PDF repo...
To go deep into this we will have a little brief about the following What is Client Side ScriptingWhat is Server Side Scripting What is Client Side Scripting? Run JavaScript on the client (web browser) when client-based events occur, such as when ...
Understanding Functional Fields in ServiceNow: A Comprehensive Guide Functional fields are a powerful feature in ServiceNow that can simplify calculations and enhance data management. In this article, we’ll explore what functional fields are, how to ...
Hello, An introductory article on the Survey Management basic features in New York release. Following are the steps involved in setting up a new custom survey using survey Designer : - Creating a Survey 1. Application navigator --> Survey --> Survey...
In today’s complex IT landscape, integrations are the glue that connects diverse systems. But with unreliable network communications and inevitable retries, there's always a risk of duplicate data or unintended side effects. That’s why idempotency is...
Hello ServiceNow Ninjas, Today we are demonstrating the creation of an Incident form using a UI page. This involves the use of all three components of UI page - HTML body, Client Script & processing script. The demonstration is very well explained in...
Hi All, Hope you are doing great. In this article we will try to get the solution on below use case Use case : Can I use to configure confirmation popup - when i click cancel button in change form. If the user presses cancel, he will be asked for...
If you’ve worked with User Criteria in ServiceNow—especially in scenarios involving dynamic access control—you might have noticed an odd behavior: User Criteria is only re-evaluated at login time, even if your criteria contains scripting logic. This ...
Hello folks! This article is a continuation of my previous post on Synchronous vs Asynchronous Calls and JavaScript Promises. If you haven’t checked it out yet, you can read it here: Part 1: JavaScript Promises – Synchronous vs Asynchronous I...
Hello folks, Here I am sharing a few insights on JavaScript Synchronous/Asynchronous calls and JavaScript Promises. What is Synchronous in JavaScript? Synchronous means one task at a time, in order. JavaScript executes code line by line, waiting...
I was curious to know how we can export favorites in ServiceNow, just like browser bookmarks. So, I got into the community, learned the process, and now I’m sharing it with you all Copy Favorites - Introduction • Copying favorites between instances...
OAuth 2.0 is a widely adopted authentication method across numerous ServiceNow integrations. Whether it’s for a custom scripted integration or an Integration Hub spoke, OAuth token flows are frequently utilised. Two of the most commonly employed flow...
There are multiple ways to check the data location of your ServiceNow instance. 1. Go to /stats.do on your instance 2. Please check for "Connected to cluster node:" 3. You should see something like this - app130067.gva201.service-now.com:instan...
As you may (or may not) know, one main item missing from the current Service Portal is a way for end users to manage their Notification & Subscription preferences. Currently the only options around this limitation are to either create a custom widget...
LisaLatour
ServiceNow
