Hello Community, Have you tried tracking who and when a tag has been removed from a record? I was trying to check if there are any logs to track these transaction, but there isn't any out of the box!. Basically, tags are stored in the Tags (label...
We can read Excel from a server-side script using the below code. Example: Suppose I have one Excel file which has 3 field Employee ID, LAST NAME, and FIRST NAME. I wanted to retrieve all the data from Excel and wanted to store it in any table or w...
ServiceNow tutorial on HTML field styling |servicenow knowledge management tips |ServiceNow Notifications Hi All,I hope you're doing great. In today's tutorial, we will be exploring the styling option for the HTML fields in ServiceNow. In ServiceNow...
SwissNow is a new lightweight Edge and Chrome extension that will make ServiceNow developer life easier. New features: In your custom spripts you can define following special parameters to be used with record and list view: sys_id, sys_class_name, ...
1. Go to SwissNow extension page and install: https://chrome.google.com/webstore/detail/swissnow-servicenow-toolb/jneeammdkdmlfgidcacmjmbijdmkdbjm After installation, a small icon was added to your chrome toolbar: 2. Right click on SwissNow icon an...
Hi Developers, In last two articles in this series we have learnt how to setup the Twilio and how to configure Twilio with ServiceNow Notify. In this article we will see how to setup Notify, so that we will be able to use the Twilio functionality for...
I've seen a couple of questions around working with arrays so I thought I'd write an article on some methods that are available to us in the system. There are also a few that aren't available and only work with ES6 (like array.find()). I don't know e...
Hi ServiceNow Community, I have created this article for the people who are newly introduced to ServiceNow in order to practice some basic scripting questions. If you miss part I of Basic Scripting Questions and Answers then below is the link for tha...
CreatorCon is the developer conference within Knowledge18. There are lots to see, learn, experience, and get excited about at this year’s CreatorCon. Sessions Choose from more than 100 hands-on workshops and demo-led sessions covering all aspects of...
Integrating ChatGPT with Virtual Agent for KB Article Creation Overview I’ve been testing out the integration of ChatGPT with ServiceNow Virtual Agent, and as part of this learning process, I created a use case that automates the creation of Knowledg...
The ServiceNow interface is straight-forward and somewhat intuitive to use; after a few days of navigating around you know enough to get things done, and that's where most people stay at least for a while. Over time you pickup tricks and shortcuts, t...
Testing is a fundamental part of the software development process. Every single quality gate, building block, and every technique has some kind of testing built into it. This article provides an overview on the terminology and the different intention...
Table of Contents Introduction. 3 Solution Overview.. 3 Data flow.. 3 Implementing code changes 6 Introduction ServiceNow to microsoft teams integration is very widely used for approvals, virtual agent, live agent functionality. This document c...
We all love lists. They provide a sense of order and manage expectations. This list can help teamsto get started adopting the ideas and techniques described in the "CICD Whitepaper". This list, however, does not replace the laborious work on the deta...
Have you ever had a need to be able to access Order Guide variables within the Order Guide script field? Within Order Guides there really isn't an efficient way to access the Order Guide variables within the Order Guide script field as easy as you ca...
Good Morning Friends, I saw a question this morning on the Developer slack asking how to send notifications or scheduled reports to a Microsoft Teams channel. Having done it once before, and realizing it wasn't readily apparent, I've put together a q...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Once in a while a Community thread passes by like how to create records out of the Multi-Row Variable Set rows entered? All kinds of solutions are mentioned,...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, While working with Flow Designer, you will face situations where you would need to obtain a value from a System Property. Out-of-the-box though, there's no z...
Introduction:ECMAScript (ES) is the standardized scripting language used to write JavaScript applications. With each new release, ECMAScript introduces various features that enhance the capabilities of JavaScript. In this blog post, we will explore t...
“Insanity is doing the same thing over and over again and expecting different results.” Albert Einstein Many have tried to solve problems by “going back to baseline”. Many observations indeed may lead to the conclusion that going back to baseline ...
LisaLatour
ServiceNow
