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Winning Second Place—A Victory Beyond the Prize

Winning Second Place—A Victory Beyond the Prize  Behind every great challenge lies a story, and our AI In A Box Hackathon participation is one worth telling - journey of learning, building, and perseverance.  Taking on a hackathon challenge is never...

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Rampriya-S by • Kilo Sage
  • 1609 Views
  • 3 comments
  • 3 helpfuls

Set Request body of POST method in REST Message

1. Create a string and set all the variables to be passed in request body as the key along with value separated by an '&' as below: var body = "grant_type=credentials&resource=https://xyz.com&type=encoded&key=pqr1t5h8&user=jhonson"; 2. Create a REST ...

NOW CLI Troubleshooting

Unable fo find task If you find this article, I hope it will save you some troubleshooting time!When you try to test a component you would use the command: snc ui-component develop You may run into the following error: throw new Error("Unable to find...

Arnoud Kooi by • ServiceNow Employee
  • 8279 Views
  • 13 comments
  • 10 helpfuls

Schedule Aware Metrics - Includes a full solution

A question came up on the community here recently (original question) about needing to calculate a Metric against a schedule instead of just a standard duration. I took the opportunity to go ahead and create a full solution for this and  thought it w...

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Multi Branding Service Portal

Service Portal is intended to give a great user experience to our employees or customers, allowing them to access their services on a quick and easy way.   But, what if we want to go one step forward and give them the best possible experience, we can...

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ShipEase: Shipment Management Natively in Platform

Having worked with the ServiceNow ecosystem for the past 6 years, there has been one question that - in almost 95% of projects - comes up asking about ServiceNow's capability to integrate with shipment carriers to create shipment labels or track shi...

Hiding Multi-Row Variable Set Variables

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   A lot has been written on Multi-Row Variable Sets, some great resources out there. Some popular questions remain unanswered though, or: just not possible. On...

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Coding Guidelines

No, this article is not a coding guideline. It is a statement on why a coding guideline is needed, which tools to be used to validate compliance and how to integrate it into a mature development and deployment process.   It may appear self-evident to...

Useful Number methods in JavaScript

1. Tostring The toString() method is what it sounds, returns the number as a string. However, if you provide a parameter, such as 2, 8, or 16 it will return binary, octal or hexadecimal value respectively. var num = 123; num.toString(); // "123" (100...

ServiceNow Basics - User Guide

This user guide is based on the Wiki Book "ServiceNow Basics" I have reformatted and removed most references to Dublin release and the old UI (UI11). This is a great learning guide for users starting out in Eureka (UI14).

Loudigi by • Mega Sage
  • 65668 Views
  • 10 comments
  • 14 helpfuls

Use "Click model button" test step of ATF

ATF - How to use “Click Model button” test step   This describes how to use “Click Model Button” test step of ATF. Deleting an Incident is the used test case. Please note that I have used only the required steps to explain the clicking model button s...

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Dona6 by • Giga Contributor
  • 13054 Views
  • 7 comments
  • 10 helpfuls

📜 The Tale of the Forgotten Emails

The Tale of the Forgotten Emails   In the vast digital kingdom of ServiceNow, a diligent administrator named Nik found themselves drowning in an ocean of unwanted emails. Their inbox, once a place of order, was now a chaotic mess filled with spam an...

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Rampriya-S by • Kilo Sage
  • 1497 Views
  • 3 comments
  • 8 helpfuls
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