Hello Community, Are you using flow designer flow variables? If so, do you know their potential? Let's understand this with a few practical examples : 1. Let's say you want to check if any ad hoc catalog task has been created. If so, you need t...
Most conversations will end up taking place on WhatsApp, be it a simple greeting, gossip, news, or networking. The very first thing that comes up in our mind is WhatsApp. Almost every industry leverages it or heading towards using it in growing its b...
Get XML wait For those of you that are not familiar with GlideAjax. getXMLWait() is a Synchronous GlideAjax call. Meaning your script cannot continue without the GlideAjax response. This stops the session until the response is received. How to use g...
Hi Community, Sometimes we get requirement to use different "From" and "Reply To" addresses for certain notifications/emails that ServiceNow sends out. (Since you can't add logic to set different address on the SMTP Account) This article shows ho...
Smarter Case Assignment Using Decision Tables + Flow Designer Look, I know what you're thinking: "This girl really is obsessed with Decision Tables!" Yes, it's me again—back with another Decision Table article! - this time we're tackling a completel...
Summary I'm writing this article to talk about some of the performance implications of Database Views. I've posted a video at https://youtu.be/ygy50Pxn3wk?si=l7dI3apveDtZTcln. What are Database Views? Real quick - in ServiceNow, the concept of a...
If you want to get notified when new Business Rules are added by me, you can subscribe to this page! Over time, every developer or system administrator builds little helpers that make working with ServiceNow more convenient and secure. This is al...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Working with the out-of-the-box Checklist formatter? A nice feature. Though did you also encounter that when the record is closed (active=false) or a user do...
ServiceNow recently released a new plugin for the platform (Paris onwards) to enable better support for custom PDF generation using script. Unfortunately the only documentation on this new feature set you will find is in KB0866613, which does not go ...
If you are looking to populate the data from the Reference variable this article will help you to achieve. Note: This will be available on Utah version. No scripting required for this. 1. I have created a catalog with 3 variables as below. a. Reques...
The goal This article will show walk you through how to set up a custom 0-100% progress dialog in the same format as the Commit update set, or ATF progress modals, for your own application. I have attached to this article a small update set which con...
I've seen a few articles around and the question pops up fairly regularly in some form or another. "Who was the first assignee of this ticket""What group got sent this ticket first"The answers are usually some form of "Create a custom field, set it w...
Hello Community, To use JavaScript Promises in ServiceNow scripting—both for platform scripting (server-side) and Service Portal scripting (client-side)—you need to understand when and where native JavaScript Promises are supported, and how to str...
Looking to make your ServiceNow Recommended Actions more dynamic and context-aware? Scripted resource generators give developers the power to return tailored recommendations by executing custom Script Includes. By implementing the ScriptingGeneratorF...
Introduction In this article I describe the outline of "a mature development and deployment process". At its core is the idea to go away from update sets to deploying application versions - hence to get away from "deploying stories" towards "deployin...
The Unsung APIs of ServiceNow — Ep. 3: CatalogSearch We’ve all seen beautifully crafted catalog pages with tiles, filters, and dynamic search features. But have you ever wondered what powers those intelligent search experiences behind the scenes? ...
The second episode of the MaTriX Podcast is a #DeepDive on the Technical Reference architecture part of our #ServiceNow solution design document that we showed during the previous episode. During this #DeepDive we talk about: - Overview of the C4 mod...
Last update date: 20th Aug’20 Latest Version: ServiceNow Extension for VS Code 1.5.0 Q.1 Are there any pre-requisites to install the ServiceNow extension for VS Code? You need VS Code 1.38.0 and above and node.js version 8.0 and above. Q.2 Which ...
System Properties System properties used to store configuration information that rarely or never changes. We can add or update to control the system behavior. It is best practice to use a system property instead of hard cladding the fixed values.Syst...
Business Rule:- 1. A business rule is a server-side script that runs when a record is displayed, inserted, updated, or deleted, or when a table is queried. 2.Table of business rule:- sys_script . Four type of business rule. before business rule.afte...
Allen Andreas
Lisa Latour
ServiceNow
