Installation procedure. 1. Install VS code extension – [ sn-scriptsync]. 2. Create a new folder with the name “sn-scriptsync" under Documents directory. 3. Install “ServiceNow Utils” – browser extension in Chrome or Firefox browser...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Client Side date validations, o man, they can be a real pain in the but! Getting the right format, different language settings, timezones, etc.. And then wor...
Hello, ServiceNow and Azure DevOps enthusiasts! In today’s article, I will walk you through how to integrate ServiceNow with Azure DevOps using REST APIs to automatically create work items in Azure DevOps when incidents are raised in ServiceNow. This...
Parallel approvals have been a very common thing in the world of workflows. Today, if you try to configure the same in a flow designer, you might face a lot of issues in setting it up within a flow. Yes, You are hearing it right! Parallel approval...
When it comes to performance optimizations you will often come across the concept of "caching". But what does this mean and why is caching a good option to accelerate script execution in ServiceNow? This article provides a few insights into this e...
ADD Button is not like a traditional related list Button i.e. Edit, New. As the Add button opens up a Pop-up instead of a slush bucket so the default filters using List Controls don't work. The Good News is, this can be achieved by modifying the OOTB...
Hey folks, This is a tutorial on how to set up Calendar Invites to be sent to Outlook via ServiceNow, along with potentially how to capture any responses the invitees send back. Update Feb 12, 2020: Official ServiceNow documentation for reference: ...
In this video I’ll show you how to create a sidebar menu widget for Employee Center in ServiceNow. As usual, I love to start by showing the art of the possible, and then I’ll walk you through a basic implementation of the sidebar widget and explain t...
ChatGPT Integration with ServiceNow - Latest API Guide: Overview: Recently, I was exploring the integration of ChatGPT with ServiceNow and wanted to test out the ChatGPT integration on my Personal Developer Instance (PDI). While the articles and vi...
Hello Community, Are you using flow designer flow variables? If so, do you know their potential? Let's understand this with a few practical examples : 1. Let's say you want to check if any ad hoc catalog task has been created. If so, you need t...
Most conversations will end up taking place on WhatsApp, be it a simple greeting, gossip, news, or networking. The very first thing that comes up in our mind is WhatsApp. Almost every industry leverages it or heading towards using it in growing its b...
Get XML wait For those of you that are not familiar with GlideAjax. getXMLWait() is a Synchronous GlideAjax call. Meaning your script cannot continue without the GlideAjax response. This stops the session until the response is received. How to use g...
Hi Community, Sometimes we get requirement to use different "From" and "Reply To" addresses for certain notifications/emails that ServiceNow sends out. (Since you can't add logic to set different address on the SMTP Account) This article shows ho...
Summary I'm writing this article to talk about some of the performance implications of Database Views. I've posted a video at https://youtu.be/ygy50Pxn3wk?si=l7dI3apveDtZTcln. What are Database Views? Real quick - in ServiceNow, the concept of a...
If you want to get notified when new Business Rules are added by me, you can subscribe to this page! Over time, every developer or system administrator builds little helpers that make working with ServiceNow more convenient and secure. This is al...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Working with the out-of-the-box Checklist formatter? A nice feature. Though did you also encounter that when the record is closed (active=false) or a user do...
ServiceNow recently released a new plugin for the platform (Paris onwards) to enable better support for custom PDF generation using script. Unfortunately the only documentation on this new feature set you will find is in KB0866613, which does not go ...
If you are looking to populate the data from the Reference variable this article will help you to achieve. Note: This will be available on Utah version. No scripting required for this. 1. I have created a catalog with 3 variables as below. a. Reques...
The goal This article will show walk you through how to set up a custom 0-100% progress dialog in the same format as the Commit update set, or ATF progress modals, for your own application. I have attached to this article a small update set which con...
I've seen a few articles around and the question pops up fairly regularly in some form or another. "Who was the first assignee of this ticket""What group got sent this ticket first"The answers are usually some form of "Create a custom field, set it w...
Allen Andreas
Lisa Latour
ServiceNow
