Below youtube link will provide the brief on ITOM, ITSM and ITBM and give understanding what all application, tools or application suites are available under ITOM, ITBM and ITSM product. A brief introduction of all application comes under servicenow ...
The problem was the service portal form locked up/wouldn't load/froze... When I tried to load the Service Portal form (portal > portals > service portal) I saw the top half of the form, then it appeared to lock up and I eventually (5 – 10 seconds) go...
1. isEncodedQueryValid() - scoped applications [Verifies whether the specified encoded query is valid] Eg : var gr = new GlideRecord('incident_sla');var isValidQuery = gr.isEncodedQueryValid('inc_impact=1^taskslatable_active=true');if (isValidQuery)...
Result: 1. When logged in, click SwissNow/Custom Scripts, paste sys_id to be found and press Enter: 2. Record with specific sys_id will be open How to configure: 1. Install SwissNow: https://chrome.google.com/webstore/detail/swissnow-servicenow...
In March of 2019, the ServiceNow Developer Program survey was sent out to all registered developers who logged into the Developer Site within the past six months. Again, we thank those of you who responded. We asked you for your opinions on the Deve...
Getting certificate data from GeoTrust I write up this use case, as it's no longer valid for me, but the SOAP and XML lessons I learnt still stands. Hopefully it will help someone else to traverse an XML using ServiceNows XML handler. A few potholes ...
ServiceNow provides a wonderful dynamic filter that you can use to filter lists which have a reference field to the sys_user_group table. If you belong to multiple groups, this will filter the list on all of them: That said, I have a manager who p...
When a variable has to be assigned depending on another variable, there are two ways to get this done. For example, We have a field username(reference field) and a field user email(string field). The user email has to be updated depending on the fiel...
Como calcular diferença de datas em DIAS? How to Calculate Date Differences in DAYS? Cómo Calcular Diferencias de Fechas en DÍAS? var dateOne = new Date(2019, 06, 21); //Year, Month, Date var dateTwo = new Date(2019, 06, 22); compareDates(dateOne ...
Scripts::. How to update workduration field? / Exemplo update workduration Scripts::. Now (What time is it?) / Exemplo Como obter a data e hora atual Scripts::. GlideDate / GetDate / Get Month Name / Exemplo Como obter a data e hora atual Scripts: ...
1> 1st task created2> when 1st task closed then 2nd task and change request will be created3> 3rd task created when <2> 2nd task and change request closed (When change request closed, automatically 2nd task should be closed) then 3rd task will be cre...
Hi, In this article, I will explain to you a few of the advanced features related to Scripting during importing of data in ServiceNow. As you already know, during import there are basically 4 steps. Create Import TableLoad DataMappingTransform This i...
Hi SNC,With the help of Gurpreet Singh and Darshak AdhikarlaI have recently managed to meet a couple of requirements I had:1. Add a Keyword Search Box to the "Data Table From Instance Definition" widget.2. When I make 2 sequential searches using the ...
In the below video link i have explained the client callable script include through scripting. Below are the scripting section which i have covered in the video. 1. Client Script type - onCellEdit() 2. Glide Ajax 3. Server Side Script - Sc...
Hi, In this article, I am going to explain the use of reference qualifiers. As you all aware, a reference field in SN basically means a reference to a field in another table. When you make the reference field visible on the form, then it basically fe...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, While working on the Service Portal, I noticed that the Submit button on the SC Catalog Item widget acts a bit confusing. Confusing as: 1) First it's clickab...
Script Includes are mainly reusable server-side script logic that defines a function or class. Script Includes executing their script logic only when explicitly called by other scripts. It contains javascript code that runs on the server. Script Incl...
I wanted an unimpersonate button in my service portal user dropdown menu so I can easily unimpersonate when I finished impersonating someone who only had access to the portal and not UI16. You will need to clone the Stock Header widget sp_header_foot...
It's very possible I'm fixing something with a better solution, but I came across this when trying to to add time to a Date/Time field. Running addSeconds() resulted in a time 1 hour earlier than the current time. So, say we did a new GlideDateTime()...
Widget Font Controller Utility Thursday, 6 June 2019 10:06 AM Change the size of text dynamically on the serviceNow portal. Saves size persistently as a cookie Create a custom widget with the following code. Drop the widget onto a page to te...
LisaLatour
ServiceNow
