I love scoped apps. They are (mostly) fantastic. However, I often find myself in a situation where the changes I want to make are not allowed due to different scopes. I have outlined two common issues with solutions that I tend to use with related li...
Hi NowCoummunity, Recently I have assign to quite different and logical requirement. Requirement is -- It's a very common scenario that in cases of an outage or some P1 critical incident, many people need to get in a call together seeking resoluti...
Scripts:: Using array, how to do, sample codes, push, join, unshift, lenght, printing //Creating Array var fruits = ["Banana", "Orange", "Apple", "Mango"]; //OR you could be use: //var fruits = new Array("A", "B", "C"); //Inserting new value fruits....
This is the first in hopefully a series of articles on incorporating useful functional programming techniques while writing JavaScript in ServiceNow. How many times have you seen code like the following? var grIncident = new GlideRecord('incident'...
Hi All, Decided to contribute one of my smaller personal projects to the community. Gitlab Project Link: https://gitlab.com/Jordand9/sn-sp-trackerbutton ServiceNow - Service Portal Widget - Tracker Button Overview: This widget is in place to ...
In Part 2 we created a simple mapGR function that factors out some of the common field mapping logic often seen in record-level processing logic. For this short article, we'll add a second argument to helper function that works like a SQL SELECT clau...
This article presents an alternative explanation to the visible behavior of GlideRecord.next() when looping through a Record Set and setting values in an Object or Array. By now we’ve all likely seen that the Object or Array will only hold the value ...
Every now and then I was in a position where I needed to update multiple records with the same values. This can be done from a ListView but what if I want to update multiple fields for a big number of records? For me, the least time-consuming way of ...
After many months seeking enlightment and inspiration for continuing this series of articles, we're finally ready to continue our functional journey!(Or, I'm just a lazy guy who procastinated for far too long... ;-))In Part 1, we created a simple ...
This post is a high level introduction to an alternative strategy that replaces the conventional try/catch implementation by isolating its logic into a single purpose function. The demo implementation will use strategies and theory from previous post...
Consider this - you have created a performance analytics report dashboard and are looking to promote this to a higher environment, so you have created several tabs each with specific report instances. Capturing these updates is not quite as straightf...
Hello everyone! I figured out how to do drag and drop in the service portal recently so I thought I would share the love a little bit! I have attached some starter files that should help you follow along. The before folder contains some source files ...
So just a minute ago i asked myself "huh, why did i not do this earlier?". Allow me to share this simple, yet very effective thought. Picture this:You are creating a new application for a customer and/or are customising an existing one. You add a ref...
Hi There, Today I thought of sharing little information on the integration between ServiceNow and System Center using kelverion. Note: You have to buy KELVERION license to implement this. To know more about pricing please contact KELVERION. https:/...
Hi All,I just came across the new survey designer in the Istanbul release and found out some cool features that I want to share.Previously, I heard a lot of customers requesting for the images or smileys to be introduced in the survey form and we fac...
Although it's only available inside the ServiceNow Studio, the Code Search has relevance to all ServiceNow development and can be utilized in contexts wholly unrelated to scoped applications. This week’s post in NOW You Know walks you through the sim...
Hey everyone!Using the awesome power of our ServiceNow platform combined with Amazon Echo skill kit APIs, I've created an Amazon Echo integration using ServiceNow.If you were at Knowledge 16 you may have already seen this once before. This is a new a...
Currently in the Madrid and New York release it not possible to authenticate users with Oauth 2.0. Multi SSO provides 3 types of authentication, SAML 2.0, Digest Token and Basic Authentication. My company uses an Oauth 2.0 solution with bearer token ...
I am very excited about ServiceNow Agent. Below are my thoughts, musings, ideas, and exploration notes. I will continue to update and annotate this posting over the course of the next several months as I continue to build out ServiceNow Agent solut...
LisaLatour
ServiceNow
