I am trying to do a language translation from English to German from the Knowledge Articles list view. I check the desired article and then click the Request Translations button, select German as the requested language and click Submit. I get a messa...
I have a BR to require an attachment, however it is not preventing the State from progressing. (function executeRule(current, previous) {// Only enforce when moving to Screeningif (current.state == '3' && previous.state != '3') {var att = new GlideR...
Hello, We recently upgraded to the Zurich release. However, the Catalog Client Script New button is no longer visible. Please advise if there is a way to enable this button. Thank you
Check Case Status was working before in our sandbox environment, we also tried duplicating it however after we removed the duplicated one for cleanup purpose, the read-only template for Check Case Status conversation/topic is not working, during test...
I am not able to start the Impact Assessment after selecting 'Take Assessment' from the task. Does anyone know what role is necessary for taking assessments? I currently have the 'sn_ai_asset_mgmt.ai_asset_owner' assigned to my AI Product Owner. What...
So its been a while since I did anything with workspace and now we are adding onto an old app and I'm going back to it. There are going to be lots of attachments so we setup the attachment viewer so people could look at them without the whole save l...
From a Knowledge Translation Task I click on Translate and it opens the Create Article Translation window, but it does not populate anything in this window. I cannot create a draft article because the translation doesn't seem to be happening. Anyone ...
I'm trying to create an onChange client script that makes the additional comments of an Incident mandatory when the state changes from New to In Progress. For some reason it doesn't work, but if I change it to 'work_notes' instead of 'comments', then...
I have a data stream action. If I run ("Test") directly in flow designer it works. When I run it from script it seems to be triggered but not executed properly. The data stream has been published with latest version. The way I trigger the data strea...
Hello ServiceNow Community, I am attempting to edit a Playbook that has information about approval status, yet the information displayed below is truncated with ellipses and does not fully show all text. Where do I configure this change so that all ...
Hello, I have created several Request flows in Flow Designer and have been using the "Add Stage" tool so that we can take advantage of the progress from a list view. When setting up a few notifications, I need these to send based on the stage. The...
PDI is not working from last two weeks. Please let me know how long will it take to recover.
Hi, I have a requirement. In the Work Notes or Comments field, if a user enters any URL or website link, it should automatically appear as a clickable hyperlink.This requirement should apply to any record type, such as Incident, Problem, and others.S...
Hello, Custom UI actions(related links just referring to another site) built on custom application are visible on UI16 but not on workspaces. though the below options are checked.How can i make it visible on workspaces? currently working on yokohama...
I need some help, as I’m currently unable to reply to the thread I posted. Thank you
