Add secondary email address to user
How to add secondary email address to the user table, as he needs email notification to be sent or Can we add to the email script ?
Forum Posts
how to configure impact and affected ci common at authorized stage in change request
I want to bring approval groups from impact and affected ci in change request .those approvals should come as common approval at authorize stage. How to configure do we need to do this via change polices or is there any way to achieve this .
LeanIX - Servicenow bad request 400 while trying to update the cmdb_ci_buss_appl
LeanIX - Servicenow bad request 400 while trying to update the cmdb_ci_buss_appl
unable to capture the deleted records of sys_portal and sys_portal_preferences in update set
I am unable to capture the deleted records of sys_portal and sys_portal_preferences in update set.This is needed because we have to remove these records from Production, hence trying to capture the deletion in lower instances. Merely moving the xmls ...
Automated Scheduling & Email Delivery of Custom Reports in Scoped App
Below is Requirement for the scoped app and it reports how i can acheive..? Allowing users to select and save custom report views (with filters & fields).Users can schedule reports to be automatically sent at a recurring frequency (e.g., daily, week...
“New Shared Mailbox” Request Integrated with Microsoft 365
Key Requirements: Form Fields: Mailbox NameDesired Email AddressDesignated Owner(s)List of Users who need access Functionality: Validate details in real-time with Microsoft 365Automatically create and configure the shared mailbox after approvalInclu...
How to have a dynamic approval process once the catalog is submitted ?
The requirement is this After a ServiceNow catalog is submitted, 2 approval task need to be created in sequence defined below 1st approval task will be to a group2nd approval task will be to a person When the 1st approval task goes to the group, any...
Parallel Tasks where only one needs completed
Building a flow where we are asking for Bob to work a task. If Bob doesn't work his task within 7 days then a new task is activated for Bob's boss to complete a task. The part I am having trouble getting to work is if either Bob or his boss comp...
Resolved! How to share the reports to everyone ?
Resolved! This form has not been configured for Workspace. To edit the form, select a different type of record
Hello,Can anyone please help? I create Custom Table (extend from TASK table). I create 'workspace' view and also add to workspace view rule properly. If I opened the record, I can edit record in the form and save without any issue. But when I tried t...
Resolved! Unable to load List page in Custom Workspace
Hello, I tried to create custom workspace by follow the instruction from this link: https://www.servicenow.com/community/next-experience-blog/workspace-essentials-create-a-custom-configurable-workspace-from/ba-p/3161658#getting-started The list page ...
INCIDENT TICKET
Anyone here know how the additional comments from Universal Request auto-sync to Incident additional comment? I'm having an issue in displaying additional comment. I tried to reply to one notification for Universal Request and the notification I repl...
Widget not working correctly
I have a widget that displays a button when my variable is true, but this button isn't appearing even when my condition is true.The variable in question is trigger_evolution_survey, and it's of type true/false.I've provided my HTML body template and ...
Try to send attachment by Virtual Agent API failed. Not show on the chat dialog.
I'm attempting to utilize this API for sending both text messages and attachments to the chat.https://www.servicenow.com/docs/bundle/zurich-api-reference/page/integrate/inbound-rest/concept/bot-api.html#title_bot-POST-integrationI'm able to send text...
SSO e-signature - X-frame options to deny - workaround
Hi team, we are trying to set up the SSO E-signature for approval but we are facing this error: "Refused to display Refused to display https://login.microsoftonline.com/ in a frame because it set to deny. Since this is a Microsoft thing we are not a...
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