Need to auto populates requested for's Manager as a Change approver
Hi Team,I need to auto populates 'requested by' manager as change approver automatically in the change approver field.
Forum Posts
email getting SMTPSender: no recipients, email send ignored
When user enter multiple email addresses on a String field, like abc@test.com;xyz@text.com;pqr@test.com then email notification is getting ignored "SMTPSender: no recipients, email send ignored" this is only in production isntance not on dev and test...
Resolved! contextual right menu card link not working in custom workspace?
I have created custom workspace on on iteraction record left side bar icon requestor info when i click on view all it says page not found ,which approute or redirection i am missing ? how can i get the page where it shall redirect same as in SOW work...
Trigger a Notification on problem updates
Hi Team, we have requirement that after assigning problem ticket to some one if there is no update on the ticket (created on and updated is same) for 24 hours we need to trigger a notification to assignee i have created a flow designer its working fi...
Inbound action to import attachment
Hello. I am trying to create an Inbound Action that will take the email attachment (in xlsx format) and automatically import it. The sys_id of the table to import the records to is 679c4e6d1b9fd2105a48ca65604bcbce and the sys_id of the transform ma...
Resolved! My PDI dev223870 is offline for a week and still unable to wake up
Hi, Seeking for help to wake my instance dev223870 as it has been down for some reasons since last week. All of a sudden, it was offline without any notices, I could not have time to prepare backup for all those undergoing testing and developments. I...
Resolved! Help with Deny Unless ACL to hide attachments
I am having some trouble getting a Deny Unless ACL working to hide attachments in the header of records on a specific table. I have a table named u_contacts that already has ACLs to restrict visibility of records based on group membership using the f...
When using g_modal, is there a way to force security rules?
I am setting up a UI Action that allows users to create contacts from a case form, but no ACL checks are happening. Or in other words, users without access to create contacts are still able to. I turned on security debugging and confirmed no ACLs are...
Can't submit catalog item with multi-row variable set
Good afternoon everyone, how are you? I have a catalog item with some variables and a multi-row variable set with just one variable of the type single line text. When I don’t fill anything in the multi-row variable set, I can submit the form, but whe...
how to check what scripts such as BR ,client script, UI policies run when i edit any field in form
When i have added one user in incident form and saved the record, when i have done it after that how can i check what are the scripts that run, so that i can identify the changes happened by which script.
REQ and RITM are created automatically when Service Catalog item is created
Hello,When the sc_cat_item is created , an REQ and RITM are too.But I do not find how it is done. I searched in business rule, scripts , flow workflow but found nothing.How I can track this creation ?Thank you
Resolved! ATF: Set Component Values (Custom UI) doesn't set input field properly
In WashingtonDC version, and I created an ATF test to simply set value in a custom component and then perform submit action. However, I found the value wasn't set properly in now-input field. (see screenshots below)For your note, manual test is worki...
Script include not being called from module filter
Hey guys, I have a module where I'm calling a script include (client callable is checked), however it doesn't seem like the script is being called. The module is in a scoped application while the script include is global. I know the script include wo...
Where should I modify the content of a pop up in workspace?
A workspace pop-up that appears through a UI Action is not showing me the records from the table that I need and I want to see the query that is being performed to bring the information but I can't find where I can modify it. I understand that it is ...
Retired KB is showing results in portal
We have retired the article KB1111111,However, when you change your language to Portuguese Brazilian on Portal the system is fetching the RETIRED KB Article in the Portal Search, the search results are providing a published KB article - KB2222222. Id...
| User | Count |
|---|---|
| 79 | |
| 49 | |
| 33 | |
| 18 | |
| 14 |
