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Discovery - Trouble discovering Fortinet APs, need advice

Trying to run Discovery on our Fortinet APs but I'm having trouble. The Discovery doesn't seem to be receiving much info from the device.  Did an SNMP credential test against the device and that was successful.  Here is some logs below.  Any help is ...

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Sysop by Tera Contributor
  • 2379 Views
  • 7 replies
  • 1 helpfuls

Resolved! Cancel a subflow

Hello experts, I have a flow which calls multiple subflows based on conditions. Essentially, there are nested subflows, each creating HR Tasks, triggering notifications etc.  Here is what is problem is: If I mark the HR Case as Cancelled, the OOTB fu...

How to modify Glideencrypter API methods ?

Hai I am using the run script for reset AD password through workflow but in script we are used the  GlideEncrypter  but servicenow The GlideEncrypter API is planned for deprecation so how to modify that script script://Generate Random Password and Se...

SIVASANKARA by Tera Contributor
  • 1311 Views
  • 4 replies
  • 1 helpfuls

Resolved! Survey Trigger Condition not working as Configured

Hi Community, We have a survey trigger condition that is configured as below SO whenever an incident is closed and all the above conditions are met the survey should trigger, the catch here is, it should exclude the incidents that are assigned to ABC...

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Community Alums by Community Alums  
  • 934 Views
  • 2 replies
  • 1 helpfuls

Unable to populate date variable with flow designer

Hi All, I am trying to populate a date variable from a date field of a custom table by 'submit a catalog item request' action.But the date variable is empty after the flow is executed.Other variables are populated as expected but the date variable is...

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sumedhg by Tera Contributor
  • 1544 Views
  • 4 replies
  • 1 helpfuls

Comparing HTML fields

Hello, I have to create a report that compares two HTML type field one on the current record and other on the referenced record. Unfortunately, is different from condition is not available for filter for HTML type fields. Can anyone help me with this...

BKash by Tera Contributor
  • 534 Views
  • 2 replies
  • 0 helpfuls

How to make a report visible to everyone with the URL

Hello,Could you please help me how to make a report visible to everyone having the URL? Even for those without having user account in the instance? Of course a read/view access permission is needed only.If the report is published, and shared with eve...

GergelyP0 by Giga Contributor
  • 691 Views
  • 1 replies
  • 0 helpfuls

variables read only at requested items

Hi,We have a few catalog UI Policies which make variables read-only on requested item view to prevents users from amending them after they've been submitted as this could affect audit if a group was changed or a workflow issue or other reasons.It's a...

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bennyphipps by Giga Expert
  • 10380 Views
  • 9 replies
  • 3 helpfuls