Hello Everyone,I need to integrate the sc_task table. We have a catalog item with various categories and subcategories. For example, when a user selects the category "Mobile Services" and the subcategory "New Connection SIM," after filling other deta...
Hi Team i am bringing all the variables in notification using below mail script (function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, ...
Hi Community,How to add incident link in AWA inbox layoutif user open inbox that incident number should be hyperlinkhow to achieve this?
Hello All, I have a field called as "due date" which is a date field. I need to get 2 days before and 1 day before date and store it in flow variables flow designer. While checking 2 days before date and 1 day before date, it has to ignore the weeken...
hi All, i hope this email finds you well.we have a team trying to integrate snow-splunk. we installed the add-on for splunk and cerated an oAUTH2 credentials.In the splunk side they created the connections and tested the creation of an event in splun...
I have to copy the MVRS table data to the form UI MVRS table, basically what need to acheive is when you select a closed RITM from the dropdown it will auto fill the details from the old RITM and complete the form, but the form have a MVRS that also ...
Hi Team, Requirement is - customer send an email with an .csv attachment with user list (they will send only user ID in the attachment), once we received the email, we need to read that attachment and store the user list in the company's (already we ...
Hello,Using an box integration from the 3rd party attachment is getting added on the request (in the pin icon), Now need to copy this attachment to the case & the RITM of that request, need an solution for this.Thanks,looking forward for the solution
Hi Team , can anyone please help me on this issuse . RITM00XXXX is closed however one SCTASK00XXX is still pending . RITM00XXXX is closed however one SCTASK00XXXX is still pending hence unable to communicate with the requestor. can anyone please h...
To make a reference field's display value depend on another reference field's value (from a different table). I am using a Client Callable Script Include and an Advanced Reference Qualifier, but not having any luck. var GetStudentInfoByCnum = { ...
Hello, I am having a list collector field on a parent ticket which will get change requests associated with different child tickets related to the parent ticket. sometime same change number is associated with different child tickets and so i want to ...
Hello, I'm experiencing an issue with the Batch API in ServiceNow. My code does not update the short description and description fields correctly. While the caller_id and impact fields are updated accurately, the urgency field shows a value of "3 - L...
What are the recommendations/suggestions for sizing the rich content images on employee center? We need the images to remain consistently sized. We are delegating content managers and need to provide guidelines. I've reviewed the SN documentation but...
Hi, I am currently reviewing my existing LDAP Server connection, which frequently syncs data into the User table using the derived LDAP OU Definitions associated with Data Sources. My understanding is that the connection pulls data from the derived L...
Hello, Is there a way to not auto-populate the Document URL field when clicking the Knowledge addin in Microsoft Word?Where is this controlled? I couldn't find anything that could be defaulting this field. Thanks,Maria
