I am trying to restart the work flow on case that for some reason, the workflow must have failed as no tasks were created on it. The workdflow is through the workflow studio so I can't seem to see what happened with the case using the link to see the...
Hi, I have written a basic custom component to display some HTML elements. I have created a servicenow cli profile, able to connect to the instance using snc, npm install was successful. I have below app versions in my local: npm: '6.13.4'Node.js v...
Not sure where to submit feedback, and the "Select location" (Question category)It's also impossible to search for since you just have a massive unsearchable nested category tree of forums...Come on guys... this is barely usable, as bare minimum very...
We are implementing password reset for a custom portal. "Public" users register for the portal by providing a user name and password. If they forget their password or their password has expired, they will reset it. The portal has translations for 21 ...
Hi Team, I am using JIRA Spoke to create issue/bug in jira from ServiceNow.In Jira Spoke - Create Issue Action, when I set Project Key & Issue Type from dropdown it works. But I wanted to dynamically set the Project Key & Issue Type which i am takin...
Hello community, In my flow I am using group approval action, Approval would be anyone can be approve from group Now once someone from the group approves the requeste, I need to capture who approved and what comments were added to that approval reco...
My goal is to send an Notification from the Incident Table when All Incident Tasks are closed. The Notification and Event are on the Incident Table and the Business Rule is on the Incident_Task table. I also need to include all task numbers under the...
Hi guys, help me out with the answers to these questions. I tried to look upon the Internet but every URL leads me to a different answer. The customer you will be implementing for wants to utilize Now Mobile.A. HR Service Delivery ProfessionalB. Now...
Hi, I have given Knowledge_Admin role to specific users but they don't see the publish button though the article is in the review state.
Unable to resolve Error - The requested flow operation was prohibited by security rules.We are receiving the Error for Users other than Admin in Flow while creating the Catalog Task.Even though followed KB Article :-https://support.servicenow.com/kb?...
Hi Team I'm trying to add a profile icon to a screen header. I have set up all the required steps in the header function instance, but the icon is still not showing up. I have tried all troubleshooting steps, but no luck. Has anyone else faced a simi...
Trigger a mail alert for ageing (long pending ) problem tickets to abc group Ageing scheduled report to abc group for PRB on weekly basis. Ageing PRB tickets = - State is not closed or cancelled - Today minus created date > X calendar days - X = 30...
Which of the following are true for reports in ServiceNow? (Choose three.)A. Any user can see any report shared with them.B. Can be a graphical representation of data.C. All users can generate reports on any table.D. Can be run on demand by authorize...
My client wants to hide app launcher widget(below image) with the title 'My Applications' in only one topic page 'Human Resource'.How to do it? I tried to update the CSS of the widget instance with the below script:"body[data-page="Human Resource"] ....
Hi, Can someone help with how do we add smiley(image) and text both together in surveys, My requirement is there is a scale of 1-7, where 1 is a happy smiley, 4 is neutral and 7 is unhappy, 2,3,5,6 are just numbers