Is there a 'natural' location to store the history of multiple users logging in to a given device (e.g. - accountName, lastLogin, organization)? I see, for example, in the Computer and Hardware classes, the Owned By and Most Frequently Logged in User...
Hi There, In FSM we have work order and work order task, when all work order task is close means work order is closing, i need to know which script running , i need to give some condition in that script based on tha condition it will move to close. a...
When the incident does not log to the system via email (Inbound action), Can we create a automatic reply to the user that the incident does not created in the system?
In today’s data-driven organizations, executives—ranging from managers and directors to C-level leaders—rely on clear, actionable insights to drive informed decision-making. For ServiceNow administrators and developers, the challenge is to create das...
Hi, as per my requirement i have to logout user when they are idle for certain time and few more conditions, but i'm getting an alert as below, can someone help me to avoid or skip these alerts before logging out.i have used below code, but its not w...
Hello All,I am creating an Incident from CSM Workspace through Case on Domain Separated Instance. Means Creating a Case and then incident from Create Incident button from Case. Case and Incident both got attached to each other and the SLA's and OLA's...
I have removed the demo data from my PDI by clicking on Remove Demo Data. I can see it in the system logs. But there what all records from what all tables are not showing.But I want to see what all records got deleted without using system logs . So ...
Hi All, This client has a submenu on the service portal but it doesnt stay in its position and disappears when a topic is clicked on. I went to my pdi and see that this exists ootb; but the options are differently configured on the client instance.Ho...
How to find Application Service with the help of SYS_ID Can anyone help me on this.
Hi everyone, Currently I have built on the SPM module for my team and we are using SAFE module for our team working. The process is good however i want to know of other ways to streamline the end process so when a story has has all the steps done, su...
Hi all! Does anyone know under which table these should be translated? Previous should be Précédent for example.. I tried creating a record under the sys_ui_message table since the 'Previous' button seem to be part of a widget.. but no luck.. Any hel...
Not sure if this is the right place to put this, but I want to see if anyone has any ideas here. We are looking for a way to automatically set the language of our Service Portal to something other than our SP's default language (English) if a user h...
I want to include international numbers for the phone number field and allow if the number +1 is included. so the regrex I have now is ^\+?[1-9]\d{0,2}[-. ]?\(?\d{1,4}?\)?[-. ]?\d{1,4}[-. ]?\d{1,9}$ However some testers are using manually created us...
Hello All, We have a use case : where in we want to populate CI field : location based on ip ranges the CI is part of .For example : ip range 192.168.1.0 / 24 is Amsterdam so any CI in this range will have location amsterdam.We have some many ip rang...
Hi All,On Incident form we have two Choice fields Service and TM, those are having no dependence. Populating TM values based off below custom table SERVICE DETAILS from Client Script as per requiremnet..Request : We would like to create a Dashboard ...
