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Decision Table is not Publishing

Hey All: I'm having issues with FLOW and Decision Tables.I have a table that I'm adding three additional columns to.There are two condition columns and nine result columns.I was able to save these changes, but the Publishing has taken more than 2 hou...

need help in script

Hi Team ,  can anyone please help me with this issue  In RITM form i have configured custom fields  I have wirtten business rule and cilent script for this  cilent script function onLoad() { //Type appropriate comment here, and begin script below...

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nameisnani by Mega Sage
  • 527 Views
  • 6 replies
  • 0 helpfuls

need help in script V1

Hi Team ,  can anyone please help me with this issue  In RITM form i have configured custom fields   I have wirtten business rule and cilent script for this    cilent script  function onLoad() { //Type appropriate comment here, and begin script b...

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nameisnani by Mega Sage
  • 339 Views
  • 2 replies
  • 0 helpfuls

Help me to complete this flow

Build an action(where you need to fetch all the incidents which are closed or resolved and get the resolution notes and code of those incident and populate in description field) and use this action in the flow.Thanks in Advance

PK42 by Tera Contributor
  • 277 Views
  • 1 replies
  • 0 helpfuls

Resolved! PDI Offline Issue

Hi Everyone,I have been encountering an issue with PDI being offline for the past three days, which is hindering my development progress. I kindly request your assistance in resolving this issue at the earliest convenience so that I can proceed with ...

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ManishH by Tera Contributor
  • 614 Views
  • 2 replies
  • 0 helpfuls

Mapping Dynatrace in servicenow

Hello All,We currently have a Dynatrace integration in ServiceNow, and I need to configure mappings for two fields in the transform map. These mappings should always have the following values:U_Caller = sys_ID (from Dynatrace)contact_type = Monitorin...

No notifications are sent when user is mented with @

If a user is relevant to record (f.e. he is "assigned to" or request approver), menting him with @ will nor trigger a notification. I can't find conditions for this. Is it OOB behaviour and is there any way to change it?

nannielf by Tera Expert
  • 701 Views
  • 5 replies
  • 0 helpfuls

Email notification should trigger when add comments changed

Hello Folks, Good Day!I was stucked with a requirement, when someone entered any value in the additional comments in catalog task i need send an email notification with the details what they have been entered.Tried with Notifications and BR's can ach...

dmahendran by Tera Contributor
  • 1235 Views
  • 10 replies
  • 0 helpfuls

Platform Analytics - knowledge article on dashboard

Washington DC Patch 0 Hotfix 1Is it possible to add a knowledge article to a Platform Analytics dashboard? We are able to do this with a Core UI dashboard and have such a dashboard. That dashboard was migrated to Platform Analytics but the way the ar...

mah1 by Kilo Sage
  • 560 Views
  • 3 replies
  • 0 helpfuls