Hello all, I have a requirement as such,If 1 business day (min 24 hours) has passed since CHG Planned end date And CHG is in “Scheduled” state Any CTASKs (of CHG) that are in an active state (i.e. Not Closed Complete) need to be automatically changed...
Hi all, I have the following scenario:1) In our dev instance a team created Studio App A, published it to our company repository, and installed it into our production instance.2) Since then, another team built enhancements/updates to App A not via St...
I need to exclude one or more special characters for our password policy; however, that option doesn't display on the Password Policy form unless the glide.password_policy.user_excluded_special_char is enabled (listed under item 5 in this article: ht...
Hello, I have a requirement that is to allow users in a particular group to edit the "Planned end date" field in the "rm_story" table. The problem is that there already exists an ACL called "planned_task.end_date" that already controls this field bec...
In CSM workspace, a modal will appear in the screen when you create a new knowledge record.This allows you select the target knowledge base and article template. The list of knowledge base was queried using GraphQL Data Broker named "Get contributabl...
Hello AllI know this is nothing new, but I cannot find anything related to this on the Community.Using the Condition filter on a list report, I need to have a report that shows all changes between Monday at 17:00 through Thursday at 16:00...but I don...
In the ServiceNow HRSD Product Suite, in application "Human Resources: Core"...I am trying to configure an HR Service with "Fulfillment type" = "Service Activity". In the "Service Activities" related list, when I add an activity and tie it to an HR T...
HiWhere can I find a screen shot or somewhere that shows me what the OOB service portal looks like. What do the widgets look like when a user clicks on say Request a Service - what does that layout look like All I can find is documentation but no pi...
Hi ServiceNow Experts,I need assistance with changing the font color of the text below "This Case requires your approval", but I can't seem to find where to make this change.This issue is in the CSM Portal under the "Approvals" option. To locate the ...
Hello I have created e-mail notification script, to create a button and using in inbound actions. On click of button it is not redirecting me to the concern page It is populating the URL twice as mentioned in screenshot. Ex: dev111.service-nos.com/...
Team , We are working on SNOW VR module and as part of our project, we created new forms and views. The views got modified over the course of project and new sections were added or removed. We are facing issue while moving the changes between dev / ...
Hello all! I have a requirement from the customer, for "Live" dashboard showing INC table, so if there is a new incident, it is for everybody to see it. Basically it would work like this - setup monitor screen in specific place on floor with project...
I have a record producer with a list collecter and I and need to change the selected options depending on the value of a drop-down list on the same record producer. I have tried the script listed here https://www.servicenowguru.com/scripting/client-s...
Hi,I'm trying to create a restriction so that a user with the sn_incident_read and sn_request_read roles can only see things assigned to the group they belong to.The business rule for the incident works but not for the requested item. Do you know why...
