Hey, I have a requested by field on the form (refferenced to sys_user table), which based on it's default value detect user (javascript:gs.getUserID()) - that works fine. Now I would like to create another field'Does user has a 'itil' role?', ...
I just wanted to know how you are configuring the default page in ServiceNow for your users?Is it the same page for all users, or is it persona based or how?In our instance, we are using ITSM, ITOM, ITAM, CSM, HRSD, GRC etc. So various people are usi...
Allow user to generate "Security Incident" via normal Incident record but we have to make sure that logged in user has access to "Security Incident" Table?Can anyone help me with this please?
how to update company logo for existing Knowledge articles ? how to add fields for knowledge article template example article body when template is applied?
Hi, I want to get value from variable and display that value as link appending with some text as below. But additional comments is not getting added. Can someone please suggest.
Hi I am trying to print out the variable from flow designer in my email notification. I have tried 3 different ways I found online, but none seems to work. The last picture is from the preview email. Email is able to trigger in the email log, but...
I set the property glide.xmlhttp.max_choices is 100. But the reference field which is choice list does not become drop down list. It appears as usual reference field with magnifier icon. The referenced table has 69 rows. Is there any limit?
I am creating a UI Action for a list banner button.However, I want to display this UI Action only in the "Custom View".I do not want it to appear in the Default view.Is there any way to implement this requirement?
Hi I was trying to hit an application through SOAP Message in ServiceNow, the response of the function is throwing me an error - Method failed: (/z_user_unlock) with code: 500
Hi All, Based on the articles provided in the community , I have gone through the OAuth setup, I have below queries: My implementation was earlier done through Basic Authentication in REST Step, now I am going to use OAuth. Now I have done the Applic...
What are the common causes of performance issues in a custom portal? What out-of-the-box tools or other tools can be used to test widget performance and trace which widget or query is causing the slowdown?
My friend created an account on her PDI and sent me the username/password. However, when I clicked the link to her PDI (https://devXXXXXX.service-now.com), I could not see the login page. The URL always leads me to my own PDI. Why?
Need to show a trend kind of report that will show the agent names the count of tickets (0-2), that are resolved but the count is less then 2 per day.
