Hi,I am trying to add 'set components values(custom UI) test step but next button is not enabled. also screenshots are not captured for other test steps. its completely blank. Please help.
Hi,I am trying to click the Normal Change button. I used Click Component (Custom UI), when I retrieved the components, I selected Button Normal Change, it is taking as empty. Kindly help. RegardsSuman P.
Hi All, I need to learn service portal , I know the resources are available , but I am asking from a perspective that I have never worked on Angular JS , so considering that perspective can someone guide me on how to learn angular js that is requir...
Hello, I want to set longer timeout duration for Table API calls by a specific user. Setting up a new `sysrule_quota` record "Custom REST API request timeout" to catch those API calls is simple enough. I want to avoid modifying the OOB records since ...
Hi all,I am trying to create an email chaser to users notifying them of an open request and to collect an item. The trigger should be sent at the point where the RITM has been open for Over 5 working days.I have created an email notification: And a ...
How to provide 3 level approval for catalog item RITM? 1st level --> Manager2nd level conditional Approval based on field selection in Catalog Item3rd Constant User Approval Shall we use Workflow or Flow and How can we achieve it?
Hello All, I have a requirement on the taxonomy sub topic widget to remove the view all button. Please see the image below to see what I mean. Is there a way to remove the view all button and just show all of the topics from the taxonomy, instead o...
Hi All,Thanks in advance for your suggestions here. I would like to use MRVS or similar tabular format to have edit/update functionality of multiple line items on work order form.I have created a work order template which intern creates a catalog ite...
I would like to put together some minimum requirements for the position of a Junior ServiceNow Consultant / Developer.If someone wants to work in ServiceNow as a developer or consultant, they definitely need at least some fundamental knowledge of Jav...
Hi Everyone, I'm stuck in a requirement where I have to populate user details like name, phone, email, manager name, etc. in a catalog item which is accessible to any user who can access SP portal. Right now, I have made a script include and a client...
Hi Team,I am an admin on one of the ServiceNow Instances and have a user(say u1 for anonymity) who is a junior developer. I want to give them minimal permissions so that when they try to see all the incidents list, only the incidents related to the p...
Hi, I'm struggling to add a state to the change request process. I am following this doc - https://docs.servicenow.com/bundle/utah-it-service-management/page/product/change-management/task/t_AddANewState.html I want to add a "Completed" state betwee...
Hi! Im trying to apply an already existing user criteria so that only users that match that criteria are able to se a web screen inside a legacy icon section on the Mobile App Builder, but I only see the option to require roles, the thing is if the u...
I have an issue with list type field in workspace view as it is saving the free text data along with the referenced records selected.