Hi, I need to follow the instructions from this KB Article, "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1270831". But it appear a blur image. Somebody knows the code lines i need to add in this section
Hello everyone,Does anyone know how I could change the labels in the "Group by" selector of a chart? Right now I'm dot-walking through a couple of fields, and in the selector I got labels like "Department.Business Unit" just as shown in the picture, ...
Howdy Community,Before I try writing the code, I figured it was a good idea to see if querying three tables in one script includes falls within best practices... Is it advisable to query 3 tables in the same script includes? Notes for script:All is w...
Good day to all, I have a requirement to make comments mandatory when a ticket is reopened from the service portal. I have gone in a modified the IncidentUtils in the Scripts included to allow for the reopen button to show under the action...
I've just checked out and no rollback is available on my PDI running Washington release I also entered in Script Execution History module and no rollback appears there any ideas how to enable roll back????? I'm also running snutils.
I am using the default Search Page widget in my portal, and when I click on a Knowledge Article, it sends me to the kb_article_view page. How do I configure it to navigate to a different page?
The header is gone and I don't see it anymore. Is there a way to fix this? Thank you in advance
I created an interactive filter using the instructions here and at first it appears to be precisely what I was looking for. However after further testing, every time anyone loads the dashboard they have to uncheck and recheck the interactivity optio...
Hello,I'm building an App in AES. I have a custom table that I'd like to maintain some basic "Content Management" with. Currently, I have a simple workflow that triggers whenever a record is created or edited (with some additional parameters), whi...
Thanks in advance for your help. I've created 2 Archive rules in a sub prod environment. We are eventually going to want to move them into Production.I tried to add the rules to an update set that is in the same scope as the Archive rules but, they d...
Hi, while getting the multiple sysid's from system property returning undefined in logs from script include.system property is given in comma separated value.ex: bbdcc1cd97c6a253afc8,fd0d8141907aa253afb4,7e4dc54597b253af37,4er5ty678793rdf36var SDgrou...
I have server side script that runs and queries incident table and returns matching incidents. This output result from this script needs to emailed in a csv file, so how to reuse this code to email file
I have two fields Primary owner - reference Secondary owner - list collector Now I need to fetch all the values from both the fields (field 1: Primary owner - reference, field 2: Secondary owner - list collector ) and pass it to Glide Ajax and then...
Hello All, I have a requirement to open a HR task that was created via a flow from HR case using the ATF. Is there any way to achieve this. Any inputs will be helpful and thanks in advance for your support. Thanks!
Hello everybody,I want to customize the confirmation window that you see after successfully submitting a request, using Service Operations Workspace, or any other workspace for that matter (See the screenshot). Specifically, I want to swap the button...
