Can we call catalog item based on the selection of a variable in another catalog item?
Can we call catalog item based on the selection of a variable in another catalog item? Note ; the highlighted options are names of different catalog items
Forum Posts
Resolved! My instance is offline
Instance is showing offline since morning. Tried refreshing instance few times but it didnt work
Allow approvers to see RITM details in ESC - Behavior of ApproverUtils
I'm stuck on an issue where approvers are unable to see the details of RITMs they're approving within Employee Center. There are many posts on this already, but none of them quite answer my question of the behavior that's happening out-of-box here. C...
Only simple values are allowed as rect() parameters: ArgumentList [1px 1px 1px 1px]: no thrown error
Why I am getting this error. I am having a custom Search field .After providing data I need to click on Search icon.On this Click Component(Search icon) I am getting the above error.Where as the search text is getting searched and displaying in next ...
Integrate Azure Monitor with OAuth authentication
I followed this document and couldn't make it workhttps://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/event-management/task/azure-events-authentication.htmlIn azure getting nothing as error detailsAnyone done this befo...
After logging in, CSM users are forwarded directly to the CSM workspace without seeing the banner fr
Hi Team, After logging in, CSM users are forwarded directly to the CSM workspace without seeing the banner from the backend. BR
Service Builder Customization
Hi,We have a requirement to customize ServiceBuilder UI. Example: I would like to have Manage Service Offering tab similar to Create Business Service and Create Technical Service Can someone please help from where can we modify the UI? Thanks in ad...
Archx
Can someone share experience of Archx program and certification?
Archx program
Can someone share experience of Archx program and certification?
Resolved! A workflow does not trigger as before
I have created this workflow since 2023 and it worked on my PDI (Tokyo release). However, it does not work on my new PDI (Washington DC release).This is just a simple workflow to trigger approval for caller when his/her Incident is set to 'Resolved' ...
Why Are Update Set Logs Visible Only in QA and Not in Dev?
What is Update set log and when createdWhen exactly are Update Set Logs created?Are they supposed to be recorded only in the instance where the changes are committed (e.g., QA)?Shouldn't the logs for change creation also be visible in the Dev instanc...
How to GET third party application data into ServiceNow using GraphQL
Hi All,how to fetch same 3rd-party application data into ServiceNow using GraphQL what is the process. ????? ServiceNow PROD integrated with Third party application using With REST API . fetching data from 3rd-party application into ServiceNow and cr...
Time card scheduled reporting
*Short description -Time Card scheduled report requires only one emailDescription -The scheduled time card report should only send one email regardless of the number of direct reports.* Acceptance criteria -I know that this is complete when the sched...
Reporting
Short description -ReportingDescription -As the process owner, I would like reports to be available which are specific to the logged in user (manager). The reports should be added to the Time card dashboard.Acceptance criteria -Who has not reported t...
changing Login.do
Evening folks I am looking to change the login.do page on our instances. We are looking to restrict who uses these method of logging on. We are looking to change it to something along the lines of side_door.do I am certain I have done this before bu...
