Hi, am getting "Applied map/reduce function" logged as message in system logs, tried to find the root cause and the artifact for this, but only got "job_name":"[ICenter Analytics] Daily Data Collection" from the below Context mapCan anyone suggest ho...
Hi, I need to add a dynamic reference field in Survey questionnaire , auto populate REQ number in the survey questionnaire. Thanks
Is there a way to add a button to the incident form that populates a field and then prompts the user with the "Compose Email"?
I have used UI builder to reset the theme back to Polaris and everything looks normal now except the top menu banner. In Dark Mode, it shows like it should but in default is not showing anything, it's like the Icons are White on White until you hove...
Hi All. I am working on a project and I created two tables, one is payroll information and the other is a Timesheet. Now, I want whenever the timesheet form is submitted, it pulls the information on the “Net hours worked “field to auto-populate the f...
Is it possible to convert the variables in a variable set to local catalog item variables? I.e. move the variables in the variable set to be used a local variables on the catalog item instead?
I want to have an onchange client script that when the category field is changed it confirms that the field is changed, if the user doesnt want to change then it goes back to the previous category, for some reason when i select cancel it sends me int...
I am trying to load the page with its results by getting parameter 'ban' from url and autopopulate it and do search and I accept button. My client script is working for the url https://xxxxx.service-now.com/sn_ind_tmt_orm_boss_ew_services_search.do?b...
We have a Flow that will create three separate Group approval records simultaneously. It looks like this:I do not want to take ANY further action until ALL 3 approvals are either approved or rejected. Then I want to do the following: If all three G...
Hi Team, I've few concerns regarding the certificates(cmdb_ci_certificate). 1. I need to know from where the certificate manual tasks(sn_disco_certmgmt_certificate_task) are getting created automatically? 2. I've requirement to import the certificate...
I have a string field with 4000 characters but on save only saves 100 characters. what would be restricting this?
while i am using a cartJS in scripted rest api while testing from postman i am gettingerror -java.lang.ClassCastException: class org.mozilla.javascript.Undefined cannot be cast to class java.lang.String (org.mozilla.javascript.Undefined is in unnamed...
Hello community. I have a record producer user input form that ask for several inputs. One particular drop down, has 5 options to pick from. Based on the option they pick from that drop down list, I want the category to be set. Example:if (producer.t...
I have a use case where data will be coming from SAP in three rows and if any of the rows having a value in field called block we need to set the value blocked = true in target table field. But I am facing an issue like, if one row updated value to b...
Hello, We have a requirement on a requested item to trigger a new task in the future.Use Case: A request gets open to provide temporary access with an end date in X month. The first task is to provide access and we have a second task that is to remov...
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