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Convert Duration into minute

I have a field on incident table of duration type which contains days hours and minute . Is it possible to convert into minute and auto populate into another field.Thanks,Sourabh

coolsaurabh by Tera Contributor
  • 4380 Views
  • 6 replies
  • 4 helpfuls

Using a script include to create an action help please

I have a script include I created called OffboardingUserUtil that has functions in it that will list of tasks, or software they they own. i'm trying to put this into an action but it's not returning anything for the user.  I have ran it in background...

Community Alums by Community Alums  
  • 558 Views
  • 2 replies
  • 0 helpfuls

Run only one workflow when record producer is ordered

I have a record producer and it has a script to run a specific workflow when a record is created in INCIDENT Table. But if someone order the record producer,only one workflow needs to be triggered. Not the default workflow that is created when a new ...

AnkurBaruah by Tera Contributor
  • 781 Views
  • 3 replies
  • 2 helpfuls

GlideAggregate and before query business rule

Hi all,I have a before query business rule to restrict knowledge articles for particular users. This is working fine when I do a GlideRecord query on the kb_knowledge table.To explain the problem I am facing a bit more clearly here is an example.Befo...

mennoaret by Kilo Explorer
  • 1763 Views
  • 3 replies
  • 0 helpfuls

How to Make Workspace Visible to all Users

When trying to add the public role to workspace access, I get this error. It seems to not want me to add the public role, and I can't save it if I remove all roles. How can I open up a Workspace to all users?

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ATF - Queuing Test takes a long time

Hi, since a few days I'm  experiencing a strange behaviour while debugging my tests.It takes "ages" to start running and this message is shown at least 2 minutes.  The run itself is at normal speed. Unfortunately 2 minutes wait time each time for deb...

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Resolved! Task state colors in FSM dispatcher workspace

Hi Experts,Do you know how task state color configuration works in FSM dispatcher workspace? Changing hex value in color field(Ex: #3dd7dd) is not reflecting correctly in dispatcher workspace. Value in color field is working with theme color. Let me ...

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Resolved! Filter Affected CI Related List within Change Request

Hi all, I have the following requirement: Affected CI Related List - Exclude all Non-Operational or Retired CIs from being selectedImpacted CI Related List - Exclude all Non-Operational or Retired CIs from being selected   I have tried to add a re...

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Khalnayak by Kilo Sage
  • 4779 Views
  • 12 replies
  • 4 helpfuls

Query Planner / Query Executor

Hi all, I attended K24 in May and I recall learning about Query Planner or Query Executor but I can't find any documentation about it. Does anyone have information about these features?  I think they were available starting in Vancouver. Thanks! 

Change Instance Banner Logo based on users company

Hi All, I want to change the banner logo of instance depending on companies.For example: If any Puma's user logins so he should see puma logo in banner, if any adidas user uses that instance so he should see adidas logo in banner. How can we achieve ...

sn-avatar

I want to configure the style of the avatar via the sn-avatar directive, but I can't find it in the Service Portal/Angular Provider module.  This is not surprising to me, but I have no idea where else to look. Can anyone guide me to where this, and p...

nickc1 by Tera Contributor
  • 2499 Views
  • 4 replies
  • 0 helpfuls