I need to send a post request where the query parameter "interaction-id" is used multiple times. I've tried using rest.setQueryParameter("interaction-id", "value"), but that just overrides the same value instead of appending it to the request multipl...
1. Can this scenario really happen where - Due to some wrong cloning configurations (Cloning, preservers, exclusions) every user loses access to instance login, including maint/ServiceNow support team where they cannot login at all and Instance is BL...
Hello all,When a catalog item is searched in the global search or in the Related Search on the Incident form, it should redirect the user to the ESC portal instead of the backend (catalog) view. We need to customize the global search specifically for...
We added a new field to the Problem table named "Contributing Factors". Since there can be more than one contributing factor to a problem, we made this field a List type, so they can select multiple values under it. We currently have nine potenti...
Users are unable to upload profile pictures to their profiles on the portal. At first I thought it might be due to restrictions on the size and type of attachments allowed, but the maximum attachment size in security properties is 200MB and all sorts...
how to populate loggedin user name in servicenow workspace.don't have any idea about workspace.
Hello, I am creating a decision table for the delivery location. Based on the "Delivery Location" field (reference to cmn_locations table), I do the matching on the decision table and assign the tasks on the flow to specific groups. It is simple but ...
We are currently creating two variables (a select box variable and a list collector variable) in the catalog item. As an example, we have created choices A, B, C, D, and E for the select box variable and choices 1, 2, 3, 4, and 5 for the list collect...
When I want to create new topic for Virtual Agent I see this notice:Some features may not be available because the connection to NLU Service is not available. Please try again after some time. If the issue persists, log an issue with Support. Where ...
hi all, i trust you are well.i have a situations and cannot find the root cause.i created a new class called "appliance". When i move a CI from windows server class to the new class, the "managed by group" field is cleared. Appliance is under configu...
Hi, We have data coming from an external service to our import set staging table via REST POST. The response will contain the status code of 200, 201, 400, etc. Can we access this status code via some script? We would like to create an INC for oursel...
Hello, I am trying to figure out who the audience is for a particular workspace (agent workspace). I know this workspace is deprecated and we are moving them to the Security Incident Response Workspace, but I'm trying to figure out how many users acc...
Hi,I'm using data filtration and can't quite figure out how to limit the scope of the user (with custom role ticketIntegration) to only see incidents of a particular assignment group or create incidents with a particular assignment group integration_...
Question: Can the language of delivery of Notify module's Text-to-Speech message be determined automatically by the receiver's user preference language setting? Example desired scenario:- User Xylo is to be paged out that a situation requires their a...
In utilizing the OOB Reminder table and related list to enable end users to create manual reminders on the sc_task form against the follow up field added to the sc_task form. I was wondering if it was at all possible to create a manual reminder that ...
