Hello All,I have created UI page which is calling onsubmit (client script)of case.When I am click on continue button its getting looped again and again. I have used g_form.save and gsftSubmit(gel('sysverb_update_and_stay')); But still not workin...
HI Community, Once the request is raised via portal and if i open my request i can able to see thesebut when the approver of the ritm goes to my task and open any ritm to approve/reject then under additional details there is showing as empty here i n...
We need to make an outbound call to a SOAP Api that requires an Certificate. We were supplied the PFX cert and password, and set up mutual authentication on the Outbound call to use the certificate. We did successfully validate the certificate in S...
I just spent 2 months creating a form and when we look at the form from the portal, it looks and works (or doesn't work) completely differently than when I would just click "Try it" from the editor. refences don't have the searching of columns to fi...
Hi all,Currently we have noticed this odd behaviour such as the user was able to close the change task with out adding the close code and notes.Not all his change tasks are in this manner, as except 3 such tasks all other tasks are closed properly. E...
HI Community, I have written a script but in variables it is not getting aligned correctly script include:getSapCatalogValues: function() { var sap = this.getParameter('sysparm_sap'); var sapVal = ''; var gr = new GlideRecord("u_...
Hello, How to hide the resolved and closed incident records in incident list view for itil users. Please help me out Thanks,Manju
Hi, I need to achieve how to hide the resolved and closed records in incident list without acl. How can we do this use case? Please help me out.Thanks,Manju
start_date filed with below validation-- using client onchange sript condition: User should not be able to select past date and future date should be 6 months in future
Created a UI Action where based on a choice field answer (Yes/No) needs to perform the next action, i.e. if the answer is Yes it should bring a UI Page as a pop-up and insert the record in a particular table.If no, the record should be inserted in an...
Hello Everyone, I`m struggling to recreate/enrich functionality from Service Operations Workspace Agent Assist:ServiceNow provides 'Attach' action to attach knowledge article to incident`s additional comments. The action (screenshot 1) which can be ...
Hi,I have to auto populate product field value from 'demand' table to product field in 'Project' table.I had configure business rule for that requirement, below are the screenshot.and also it will trigger when I create New project record from 'New' U...
Lets assume there are 3 groups GroupA , GroupB , GroupC Each Group has diffrent CIs owned as below. GroupA > 10Windows Servers, 5 Linux Server, 1 Storage Servers , 12VMs GroupB > 11Windows Servers, 15 Linux Server, 4 Storage Servers , 32VMs Gro...
On the AI Search Analytics dashboard interactive filter to choose the search application, I am not able to see some search application. Only two ootb search applications appear on the dropdown I would like to know how to bring a search application t...
When I view the AI search analytics dashboard, I see the following results: However, we would like to be able to see the data behind the AI search analytics dashboard as currently the dashboard only shows a small number of results and we would like t...
