I have been making changes in order to personalize my kb_search page in the employee center. I don't remember when, my magnifying glass has disappeared from the search bar of the widget Knowledge Search. I have restored all the changes to OOB configu...
Hello all, One of our customer wants to setup complete recruitment workflow on servicenow.i.e from application to onboarding is that some things available on new release. Thank you.Anil Waychal
Hi, I want to show HTML widget depend on Incident state in Service Portal.So I cloned HTML widget and write script below: HTML Temple <div> <div ng-if="!c.options.html && data.canRead" class="panel panel-default"> <div class="panel-body"> ...
Hi we were using Site Reliability Operations Workspace in earlier releases of servicenow to develop some integrations but we are unable to find it in new Xanadu Developer Instance, we cant seem to find it in applications manager to install and set it...
Hello ServiceNow experts!I have created the below Client Script which is working as expected and this is because the 'Parent' field is on the Case form. function onLoad() { // Check if the form is a new record if (g_form.isNewRecord())...
I am trying to create a data stream action which should be of type multipart. I cannot find any examples how to do this so reaching out a hand here. Let's say I have this body below that works when I use it as static text with the appropriate Conten...
Our stakeholders do not want for users to be able to add comments to cases after the cases are Closed or Cancelled, because such comments will not be seen by anyone. So I modified the Write Access Control (ACL) for our sn_hr_core_case table to requi...
I want make Assign to filed and resolved by filed mandatory and no different names should assign in them , if different name occurs it is unable to submit the form .
We have enabled Universal request recently and looking for an option to transfer ticket from IT to HR.OOTB it allows to select only at department level (COE) and not HR service. Is there any way I can transfer from IT to a specific HR Service of a CO...
Dear Expert Can the plugin “ Conversational Messaging ” be installed on PDI?The process has not progressed at all since a while ago.Is it just that PDI is under high load in the first place?Best regards
Hi all, I have a widget in the portal that is an Instance with Table. I am specifying the list view in the server script, and then telling it pull all the columns in that view and display those in the widget. For some reason, it's pulling all the cor...
If I run this scriptvar fields = new GlideSPScriptable().getListColumns('incident',null); gs.info(fields);It prints "number,category,short_description,priority". Where is this list of fields coming from? I thought it might be coming from the Incident...
I created an event rule and set it up so that an alert is created after an event is created. However, when I create an event, no new alert is created and only the history is displayed in the Events tab of the previously created alert table. Please te...
Hello, I want to add fields to a specific OOTB table. Now adding new fields to that table takes a very long time for releases. Therefore, it has been suggested using a separate table and have those fields appear in the original table. For the new tab...
Hello,Is it possible to connect a single ServiceNow instance to multiple customer MS Teams tenants?Thanks,Gillian
