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Azure Monitor Connector Instance Help

Hi all, I've perhaps a basic question, albeit one that isn't covered in the product documentation:In the OOB Azure Monitor Connector Instance, I'm unsure what is needed for Host IP field. Is it the IP of the MID server host, or the Azure host IP? Or ...

Mike I2 by Giga Guru
  • 504 Views
  • 1 replies
  • 1 helpfuls

Add message to activity stream portal

Hi All,When a user (not an admin) opens a record from the portal that was not created by him, there is no option for adding a new message in the activity stream (even though they are in the same group).Does anyone knows how to fix it? Thanks in advan...

Snow Tomcal by Tera Expert
  • 1283 Views
  • 10 replies
  • 0 helpfuls

Summarization in Custom Tables

Hi All, We can see with the nowAssist Summarization feature we can summarize incident and cases.Is it possible to have this summarization skill in custom tables also? Thankyou and RegardsAkash Dewangan 

Notification Creation Task

add a hard time to find a soloution for this problem, I would be happy for a solution.this is my problem:Create a notification (the content of the notification will be described below) that is sent to the supporter of an open task (Assigned to of the...

ofekg by Tera Contributor
  • 315 Views
  • 1 replies
  • 0 helpfuls

Email Inbound Actions for Update not working

Hi Community, We have New -Inbound Action - Working OkayBut the Update is not updating anything in comments or Work Notes. here is the snippet mostly OOB with ACTION = Record Action   Thanks

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Nisha30 by Kilo Sage
  • 604 Views
  • 4 replies
  • 1 helpfuls

Parse the JSON value.

Hi Everyone,  I am retting response body when I am calling REST message inside script include  var r = new sn_ws.RESTMessageV2('custom rest messge, 'Post Credentials'); r.setRequestHeader('Content-Type', 'application/json'); r...

Resolved! How to extract from tags

Hello developers,  I have an implementation where i get api 400 error and it is returning response in this format:<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"><html><head><title>404 Not Found</title></head><body><h1>Not Found</h1><p>The requeste...

Filter Condition NOt showing on Related List

Hi, I had Created A custom Related List, everything was good, but the problem is , It is Not shwing Filter Condition thereSo when I click on and Select Open In New Window it is showing every record and this is affecting my portal related list appeara...

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Approval and Task Related list in custom table of Record Producer

I have a record producer when it gets submitted a record(request) get generated in the custom table which extends the task table. Once the request is generated i want to generate approval based on the Request type variable(which will be selected by t...

Community Alums by Community Alums  
  • 513 Views
  • 1 replies
  • 3 helpfuls

Resolved! Database View based on sys_audit table

Hi,I know that it is not best practice reporting on the sys_audit table but I am trying anyway I have this Database View:I guess I need to add sys_audit table more than once because 'newvalue' holds both group and user sys_ids depending on the Field ...

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Thomas G by Tera Guru
  • 1965 Views
  • 2 replies
  • 1 helpfuls