Hi,When user raise a request for particular catalog item , then email needs to trigger to the requested by user with average resolution for completion for that request. Could please help me how that logic to implement and trigger that mail.
Hi All, I have requirement as per the below concern:We have one field Select an application from the list type is reference(cmdb_ci_business_app). There is one application name( Corel WinZip).When we search in reference field in portal with Corel it'...
Hi Team,My instance got released and I am unable to access dev270056.service-now.com .Is there anyway to retrieve developer instance?
Is it possible to change my default screen when user clicks on the menu in the left and I want it to change from "Overview" to "All contract" in Workspace ?
I have business requirement for a multi selector on a portal page for raising incidents.this is so user names affected can be recorded.but when the first is selected it seems to truncate the results for the second name and a lot of the time the 2nd o...
Hello Developers, How would I go about making it to when a Knowledge Article Author (sys_user) becomes inactive, that knowledge article author is replaced with the knowledge bases' manager? Thanks in advance!
Hi,I want to fix the header of the table that is available to view on the service portal through the "Data Table from URL Definition" widget. As the user scrolls down, the header should be frozen on the top row for their convenience.
I can not log into and download apps from the store from my Developer instance, I get a message that I do not have a servicenow support login?Any idea how you can access the apps and download them to the developer instance? Thanks
Hi All, Currently, I am getting value from NozomiNetworks to ServiceNow Discovered Item [sn_sec_cmn_src_ci]. My requirement here When the record is inserted into the Discovered Item [sn_sec_cmn_src_ci] table I want to find the CI based on the assert...
Hi Everyone, While migrating to advanced risk by enabling "Migrate to Advanced Risk Assessments" property, I still see only Risk Appetite and Ownership. I'm unable to see basel categorization and risk roll up & tolerance and other related option. Her...
Hello ALl, I have created one new related list tab.I have added to demand related list.For this i have created one new table and created the columns as required.When i am creating any new record from this related tab it is showing in all records. But...
Hi Team , we have requirement that , In change request , Based on the Service selected , that Service Support group has to be populate in the Assignment group . See in the Below screenshot , Service is Firewall NonProd and the Support Group is TCS-N...
Is it possible to have attachment(s) copy from demand to enhancement but when demand is turned into project attachments do carry over.
Hello Developer,I am trying to configure the Field encryption module in ServiceNow.But When i am trying to create New module in cryptographic module then I am not able to see NEW button. Also, no OOTB module is provided. Below screenshot is for refe...
I want to restrict a user with itil role to create a report on label entry table only when table is knowledge. This user should not be able to create report on any other records, But there should be no read restrictions on the user when the user open...
