How to report on how many SLA breach (both response and resolution) on incidents assigned to members of my team in past 3months ? I only have OOB ServiceNow reporting module to use
I am having issues as this is my first time using shared variable sets on multiple forms - If I remove a variable set from a catalogue item in DEV when I transfer the update set to TEST environment, the variable set is still attached. I removed th...
Hello Community!I am trying to migrate update set using using Batch update set and it's giving error like There is a pending operation on this update set : [update set name] and previewing cancelled. How to resolve this issue?Thanks in advanced!
The Requested Item form contains a custom field 'u_category', with a drop down value that should be dynamic depending on the Business Service or ServiceOffering. It does not work with the settings shown below. What might have gone wrong?**Type is Str...
Hi All, I am working on the reclamation workflow . I have to pass four input variables and triggered the workflow from script include. The four input variables are 1. Domain Controller, User Name, AD GroupName and Shared Domain . I am able to get al...
When importing, JSON files can be used, but when selecting files with loaddata, JSON files cannot be selected.How should I create the importset table?
Hello everyone, I have an issue displaying the info message "Action not Authorized" when clicking an UI Action and this UI Action calls a sub-flow. In the sub-flow there is update the value of the field "State". If the condition of UI Action check fi...
Hi there, I would like to implement a UI Page which displays records from a filtered table and already found this post on how to achieve this using an iframe: How Display a table list View In UI Page. - ServiceNow Community.Therefore, the client scri...
After i made the login, i click on the 'START BUILDING' button, and it starts to waking up my instance; but the status 'WAKING UP INSTANCE' has been going on since yesterday, and it do not waking up. What can I do it to waking up my instance?
Hi,for few of my record producers, after submitting them, I cannot see any case details Usually, it should show the case details Please let me know, thanks,Snow Man
Hi Team , We have a requirement that when ever we are going to resolve the incident . In the Resolution Notes ' Below steps were followed to resolve the incident- ' This text has to be display has a watermark . can any one please provide onsubmit scr...
We are trying to use SSO credentials to make REST API call to create REQ. Can someone help with details how can this be achieved?
Hi @all, ServiceNow eventually gets the user details from AAD. This issue has been occurring for a long time when user accounts are created and users are added to the “empty” group.Please find the screenshot for reference.
I have a requirement to send an email to assigned to person exactly after 30 days of the attestation created and if the attestation is in Work in progress and there after every 7 days till the attestation is in in progress state or until it move to c...
以下の画面でスクリプトデバッガを開くボタンを押しても何も反応しません。以前はEdgeで開けなかったので、ブラウザをChromeに変更すれば開けるようになりましたが、現在はChromeでも開けなくなりました。解決策を教えてください。
