How can I remove these icons from forms? i have tried in Dictionary, with UI Policy, and with Client Script to change CSS Element. I really appreciate any help you can provide.
Hello community, the activity entries in RITMs or REQs have the "opened by" as creator of an activity notes. I would expect that "system" would be mentioned. Is there solution for this? Thanks.
I am modifying the Save button with the following logic:If the Number field has a value greater than 100, update the record.If the value is 100 or less, abort the action.Here is the code: action.setRedirectURL(current); if (current.u_number > 100){ ...
Hi All,There is an requirement where we need to integrate Microsoft 365 distribution list(DL) with ServiceNow user table so whatever emails are present in that DL that will be same will be available in ServiceNow user table. Anyone can you suggest ho...
Hi ,I am trying to map a custom field on front end ,back end & on workspace form.For front end i.e record producer-I created a custom field .For back end -I created same custom field i.e variable on backendby using current.custom field name=producer....
Hi All,I need to show a custom popup when a user click on publish button on knowledge article. I have created a UI Page and added code to the "publish" ui action. The popup appears onclick as expected, however, it closes automatically and almost imm...
Hi Folks,I dont want to use playbooks for complaint cases in CSM. Is there a way to deactivate playbooks for complaint cases ?
Please help with this error..it occurs on sc_req_item record in servicenow when saving.Error MessageonSubmit script error: TypeError: ge.getElementParentNode is not a function:function onSubmit() {if (g_scratchpad.isFormValid) {return true;}var vari ...
I am calling a script include from UI action condition. Below is the sample script called in the function - var ans=false;if(gs.hasRole('itil')&& (current.getValue('state')==='1' || current.getValue('state')==='2') )//sample state values{ans=true;}re...
Hello,We have 'Comments added' / 'Your ticket has been updated' type notifications that send out the last 3 additional comments into an email to the end user. I have noticed with this, that in the example that IT Agent adds 1st update to the ticket >...
Hi All, I have created 2 tables x_ggisu_projects_t_projects and x_ggisu_projects_t_child_projects.The x_ggisu_projects_t_child_projects table is added as a related list under x_ggisu_projects_t_projects.In x_ggisu_projects_t_child_projects table the ...
Hi! I don't really understand what's going on. When I first print the contents of the array, it prints fine, but right after that, when I print it again, it doubles the first two. var tomb = [];var r = 0;var case_sysid = "713b2fd9876cda50d111646e8bbb...
hELLO(Version Washington)I need help in flow designerI created a flow to create an RITM with variables, it works well. I have my RITM created. This creation is triggered when an ARD ticket is created.But now I would like to feed the variables of my R...
In my system, when a normal user is given wm_agent role, the next day at a random time agent personal schedule is created in cmn_schedule table and mapping between agent and schedule is created in agent_events table. I can see the script include whic...
Hi all,Can we send RITM variables using Send notification action. Thanks.
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