I wrote a record producer script, it runs as expected and record also creating successfully. but a business rule was running on the same table, at time of submition of the record that RP Script getting over ridded by that business rule. Any one know ...
Hi Team , I would like to restrict ritms of specific catalog item to any user who is not member of assignment group and who is not member of group named 'x'
Hi all , I have a requirement where I need to send email with below format : this is sample format , the company fields are above are from different table and quantity fields are from different table but field that are shown in the image will be f...
Hi Community, I had a requirement to attach a CSV to the RITM which can be done using a custom action Generate CSV. I have multi-line variable set which 2 input employee number (single line text) and name (reference) to the csv as well how could I ac...
Hi@everyone, I got requirement that there are two questions, each question has two multiple choices, if we select a choice of 1st question then 2nd question of two choices, one should auto select and a remaining option should be hide or should become...
Hi@ All, How can we configure the estimated delivery time of catalog item without using workflow? could you please help explain the procedure step by step?
When user can't login to servicenow after 30 days need to restrict catalog item to the users ? How can we restrict this?
Hi guys, Most of us face common types for update set errors while previewing them. This article will help you solve some of them. Could not find a record in sys_ui_policy for column ui_policy referenced in this update Type of error : Missing object...
Hi, I have a problem with the field "Acknowledgment text" form the table "signature image".The fact is when i change the language to english in my "language & region" setting in my profile, the field displayed all the values. But when i change lang...
Hi,How to enable Timezone, such that it appear in preferences -> Language & Region -> Timezone should come here
Hi ,My personal Instance is showing offline for a longer time. How to solve this?Tried multiple time since morning but no luck.It showing below message "The instance is offline. Please check again in a few minutes" Regards,Varsha Damodar
Hi There, I want to write the onLoad() client script that displays the variable "extend_date) if Location.country is 'US'. I do not have subject person field available on Catalog form. Subject person is availble on Parent case Subject person. How do...
Dear Experts,I need to create a average report for all the incidents in awating approval state month wise.Means suppose there are 100 incidents in awaiting approval state. I want average time of all the incidents in that state month wise.Any help wou...
Hello! i just got my CSA certification and i wanted to know how to get CIS-ITSM certification any advice ? any questions exam examples ? thank you
Hello All,Need help I have created flow for Microsoft Teams Graph Spoke in message activity i want to send message like below mentioned;Number : INC********;Caller : Caller Name;Short Description : Test Teams link;Assignment Group : TeamsTestGroup;As...