Scheduled report error.
Hello,When the report is scheduled. The output report gives an error message “Error: Export failed using PARExport server”. Can someone please help? Thank you
Forum Posts
Issue Integrating OAuth for Multiple ServiceNow Instances
Hello ServiceNow Community,I am currently working on integrating OAuth with multiple ServiceNow instances to fetch and update data using an access token, similar to how Google APIs work.Requirement:OAuth Integration: I need to integrate OAuth to any ...
Resolved! How to auto populate value in MRVS variable
Hi All,I hope you're doing well.I'm working on catalog item MRVS and need some assistance. I have a reference variable named "User Name" outside of the MRVS. Inside the MRVS, there is a string field called "User ID." I would like to populate the "Use...
New Service now notification layout is not rendering correctly in dektop outlook
I created a new layout which has header image and footer with some links. In the email logs, mobile application the email is rendered as expected but coming to desktop outlook header image is not rendering and also it is adding whites lines and white...
Need to add a condition in workflow
Hello everyone, I have a requirement to write a if condition in workflow to validate1. if Kb article is new then trigger one event2. if it is already existing article meaning it is 2nd etc versions, I need to trigger another event. how can I achieve...
Evaluate user has performed any activitiy in given tables if not remove the user from given groups.
Hi All, I have the below requirement. Can you please provide a solution for this?1. Evaluate all of the users that have the following roles AND where the Role was granted to them >90 days ago:sn_bcm.adminsn_bcm.contributorsn_bcm_contributorsn_bcm.cor...
Attachement Preview doesn't work
Hi, so currently I develop a ticket tool prototype and one of the requirements is a preview for attached screenshot. I have tried it with the DokumentViewer, which is active / installed but it doesn't show me a preview. I'm not sure why its not worki...
AI Search Suggestions Tracking Results
Hi! I have a record producer under the general inquiry category, and I’ve developed AI Search Suggestions using data from Knowledge Articles and Catalog Items. I’m curious if there’s a way to track the suggestions for these Knowledge Articles and Cat...
Parent Crypto Module field being emptied
While creating a crypto module the parent crypto module field is being emptied as you can see in the below screen shot. Does anyone know what might be the issue ? User has all appropriate roles.
How to Enable sidebar discussion if case is commented or someone is tagged in work notes
Hi Everyone, Our HR team is asking to enable sidebar discussion for them (message icon on instance header) for them, so that if case is updated or someone is tagged on work notes for cases, they should get that notification/ping in sidebar. I checked...
Looking for alternate solutions when an external tool supports only Basic auth for integration
NO CHATGPT /BOT ANSWERS PLEASE!!!We have an external tool which should be integrated with ServiceNow so that they can create incidents, cmdb data etc.That tool can ONLY support Basic Auth, but ServiceNow security team wont allow Basic Auth and they a...
How can we create Configure Engagement Messenger Module (Config)for ITSM Virtual Agent Chat?
How can we create Configure Engagement Messenger Module (Config) for ITSM Virtual Agent Chat?
How to update the schedule job to run only on saturday and sunday
Hello Team, We have a Workday integration scheduled job that is running daily at 12:30 PM IST as per OOB. But as per the requirement, i have created another scheduled job, same as the existing but the new job should run only on Saturday and Sunday. T...
Generate CSV report out of Flow designer Action
Hello, I'm having a Flow that fetch records using 'Loop up records' based on some condition and if condition satisfies then have to update the record. Before updating the record I would like to generate a CSV file from the 'Look up records' to ensure...
Multirow Variable Set returning backend values after submitting "Add" button
Hi Team,I am facing issue where multirow variable set returning backend values after clicking on Add on the form. like below.I am adding add option by splitting the response body from script include. sdnd alert is what getting response from script i...
