Resolved! Variable Attribute for Reverse Sort
I have a reference variable in a cat item. I want to display the list sorted in reverse order (z - a)All references to ORDERBY in documentation give no indication of direction.
Forum Posts
Resolved! Related List not showing as list of tabs
After configuring the related list from the View, the related list is displayed as a list instead of tabs, possibly due to a mistake during the process. Most of the buttons have stopped working, and I have tried the following methods, but none of the...
Is there a way to add breadcrumbs to a report? Users find navigating drilldowns in reports difficult
I have a requirement to add breadcrumbs to reports that have 1 or more drilldowns. The end users find it difficult to know where they are in the drilldown, and want to have a way to move back up one level in a drilldown report instead of having to re...
how to make incident activity field read only only view when state is resolved in servicenow portal
Here I have given the reference image where in the portal view When the incident state is resolved or closed I want the activity button must be read only in service portal view . Can some one help me Step by step how to make this to work in order of...
Resolved! Sum field
Hi guys, I need to create this sum field for my custom table, any ideas on how to do it?it needs to work exactly like this
LIST field on incident to display list of available fields on incident?
Assume you had a P1P2 notification to be sent out for major incidents. Right now we have a MIM tab on incident that MIM agents fill out with data, and this gets populated into the SYSTEM STATUS page using HTML widget. We are being asked to make this ...
Modifying ACLs so mentors can see the entire Journey (including LE activities)
Hi, I need to follow the instructions from this KB Article, "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1270831". But it appear a blur image. Somebody knows the code lines i need to add in this section
Bar chart "Group By" labels
Hello everyone,Does anyone know how I could change the labels in the "Group by" selector of a chart? Right now I'm dot-walking through a couple of fields, and in the selector I got labels like "Department.Business Unit" just as shown in the picture, ...
Resolved! Is it advisable to query 3 tables in the same script includes?
Howdy Community,Before I try writing the code, I figured it was a good idea to see if querying three tables in one script includes falls within best practices... Is it advisable to query 3 tables in the same script includes? Notes for script:All is w...
Requiring comments when a ticket is reopend in the service portal
Good day to all, I have a requirement to make comments mandatory when a ticket is reopened from the service portal. I have gone in a modified the IncidentUtils in the Scripts included to allow for the reopen button to show under the action...
how to enable rollback on washington release servicenow in scripts background
I've just checked out and no rollback is available on my PDI running Washington release I also entered in Script Execution History module and no rollback appears there any ideas how to enable roll back????? I'm also running snutils.
Resolved! Service Portal Search
I am using the default Search Page widget in my portal, and when I click on a Knowledge Article, it sends me to the kb_article_view page. How do I configure it to navigate to a different page?
Resolved! ESC error
The header is gone and I don't see it anymore. Is there a way to fix this? Thank you in advance
Dynamic Content page not working with reports for interactive filter after refresh
I created an interactive filter using the instructions here and at first it appears to be precisely what I was looking for. However after further testing, every time anyone loads the dashboard they have to uncheck and recheck the interactivity optio...
Ideas for best approach to "Content Management" approach to editing records
Hello,I'm building an App in AES. I have a custom table that I'd like to maintain some basic "Content Management" with. Currently, I have a simple workflow that triggers whenever a record is created or edited (with some additional parameters), whi...
