Hi All, We have requirement to trigger notification only if the user has selected a particular choice on the variable of catalog item , I cannot access the catalog item variable in WHEN TO RUN condition of my notification can anyone help me on this?
It takes a lot of time to set up permissions one by one for dashboards and reports.Can I change the permission to view all the dashboards and reports to the approver at once? I'm trying to set the permission to view all dashboards and reports to appr...
We are using OOTB plugin to import assets from Intune to our SBX env.The connection test and load is successfull. Test load is successful. Even the data is inserting in the staging tables correctly during the schdule run. But it is not inserting in t...
Is there any way I can remove this notification bubble with the three dots from the Help icon?
Dear Expert Using the example of a subscription contract with ServiceNow, please explain the following. ■Question(1) If there is a failure of the ServiceNow platform, how will the contracted company be notified?Is it by email?By phone? (2) Also, are ...
Hello, I'm wondering if anyone can tell me what controls project closure once all project tasks are closed and whether or not this behavior can be changed? We are attempting to solve two issues right now: Issue 1: Don't allow people to close a projec...
Hi All,If we are using multiple discovery sources, how do we standardize the CMDB name?Currently duplicate records are created in the CMDB, how can we stop the duplicate CI creation from different discovery sourcesThanks
Hi All, I'm trying to import one form section record (sys_ui_section) from UAT instance to Dev or other instances through Import XML. It doesn't work. No errors as well. Seps, 1, find the record (sys_ui_section ) in UAT instance and export xml. ...
Dear All, We are triggering email notification after state is resolve of an incident. The sample notification is like below- "Your incident INC0000001 has been resolved.The incident will automatically close in 5.0 days" Here it shows auto close da...
I have created an entitlement but no matter what license type or metric i try to set it as it will automagically set itself to a Subscription License type and metric group. This is the only entitlement that i have created where it will not allow you ...
We have anonChange client script that does a bunch of checks on a currency field (i.e. can't be above $5,000, needs to be multiples of $25, etc.) For each of these, if a user puts in a number that triggers one of those checks, we throw up an error m...
Hello Experts,I am new in CMDB can anyone guide me on what is affected ci and impacted ci in ServiceNow with a simple example?Thank You.
I am trying to filter a list collector field called fund_group_ ID (Fund groups table) using a reference qualifier but it is only filtering based on one of the variables, sponsor, do I have this reference qualifier wrong or is there a different way t...
Hi, I have added OOTB "Upcoming Events (CD)" widget in a portal page and configured events for the same. My issues is, configured events are displaying on the page but when I click on "Add to calendar" button it redirects to "/sn_cd_downloadICS.do?sy...
Hello Community,My company is using two Different Client Instance's A and B both are of different Companies.A is used as Dev and B.1 is UAT and B.2 is Prod so can i use the Deployment Pipeline Setup for this Case?Thanks,Daiva.
