Resolved! not able to create report on syslog_transaction
Hi AllI am not able to create report on syslog_transaction and I even changed the property glide.ui.permitted_tables But no luck
Forum Posts
Resolved! Table that stores the email sent using the 'Quick Message' function
Hello, everyone.May I ask where the email sent via 'Quick message' is stored? I recall there was a table that saved the content of the "Quick Message" ; sent/discarded by who and when.Is anyone aware with the table?
Discrepancy in Duration Field Display between List View, Report View, and Excel Export
I am encountering an inconsistency in how a Duration field is displayed across List View, Report View, and Excel exports. The field in question is "Response Time New," which is of type "Duration."Here's the breakdown of the issue:List View: The field...
Resolved! How to modify a validation?
We have a script attached to a form field which is function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var cdt = g_form.getValue("u_target_start_date"); var ajax = new Gli...
Resolved! What is the difference between Vendor Management and Vendor Risk Management and Contract Management?
Hi Experts, What is the difference between Vendor Management and Vendor Risk Management and Contract Management?
Resolved! Cancel the Flow Designer on the Background Script
Hello Everyone,I want to Cancel the Flow Designer for the current record via Background Script. how to do it? var gr = new GlideRecord('sc_req_item'); gr.addQuery('sys_id', 'xxxxx'); gr.query(); if(gr.next()){ gr.state=Closed; gr.update(); } Thank...
Attachment Buttons Not Functioning Properly in Catalog Items
I’m encountering a strange issue with attachment variables in certain catalog items on our ServiceNow instance. The problem occurs specifically when using the impersonate feature, and it only affects our development and test instances. The production...
Reference fields in my email script are printing the sysid's instead of the display value
Can anyone spot what i am doing wrong with this portion of the my emails script? I have a reference field, i want to print the display value of the field, but its displaying the sysid Script:// Check if the value is from the reference field ...
Create SNOW incident from Jira
Dear all, We need to build a POC between SNOW and JIRAI have actually a DEV instance and I am looking at how can I build a SNOW endpoint which can be called to create incident in Jira.The idea is not for me to learn now how to do as time is short but...
Created new Service Channel but it saying no agents are available
Hello Everyone ,1.We are created a new service channel and a queue Service Channel Name: ABCQueue: XYZ2.We have added the same queue on the flow "Live Agent Routing"3.We have added the New Service Channel(ABC) in the above queue(XYZ))4.But still we ...
Resolved! Uncaught TypeError: Cannot read property 'style' of null
I'm looking at an RITM. On this RITM, I have a Macro variable (pointing to a SP Widget) that seems to be causing this issue. If I make this macro variable active = false, this RITM loads fine. Since the error is on ServiceNow's code side, I ...
Oracle HCM Cloud Spoke method - JKS certificate issue
We are trying to establish a connection between Oracle HCM – and SNOW using the Oracle HCM Cloud Spoke method. We are using key-pair authentication SNOW to connect with HCM and HCM exchanging public-private keys between both systems. Oracle generate...
Data Archiving: Inconsistent Archiving of Related Records (Vancouver Patch 9)
Hi everyone,I'm encountering an issue with Data Archiving in ServiceNow Vancouver Patch 9 Hotfix 2a where related records aren't consistently being archived alongside the parent record.Here's the scenario:I'm archiving Cases.I want to ensure related ...
How to change filter label font size in ServiceNow UI builder
I've added a new filter component in the UI Builder and want to change the font size of the filter label.But I cannot find the way to change it.
Remove negative values in reports of PA
Hi Team,We have a report which shows the negative value after calculation using formula indicator. To avoid that negative value, we added *-100 in the formula indicator however now its showing negative for the positive values as well. Is there a way...
