I have an ACL that restricts the deletion of incidents in the incident table to just a couple of groups. However, as requirements change and additional user groups need access to the delete functionality, I must update the code to add these new group...
Everytime i am opening flow designer page form app navigator ,i am landing to a blank page- $flow-designer.do?sysparm_nostack=true
Hi, im working on integrating ticketing system of ServiceNow with my patch management tool, so i am creating a Change Ticket of every patch that i'm detecting. I have a doubt in the scheduling the Change Ticket, so is the time in 24hr format or 12hr ...
I have a variable 'x' which is getting auto - populated based on another variable 'y'. It is getting populated correctly and visible on Form but not in RITM .
How to get count of total incidents that were resolved on the same day of creation or within 2 days of creation for past month ? Is this possible with OOB reporting or any OOB metric to achieve the same
Hello, I am currently working on a client script within change requests to achieve the following: If all of these are true - Request company value is NHS Lothian (sys id, ad0459981b7c0c100375ca217e4bcbb0)State changes to Closed (value, 3)Assignment g...
Not able to create policy in CMDB Data manager in Vancouver version of ServiceNow. When trying to save it, getting an error like " Error in creating policy. CMDB classes covered by this policy do not have matching life-cycle rules for retirement, see...
Hello, I would like to add a task that will be only created if the previous task So, I have 4 different tasks that have order 100 and they are triggered depending on the conditions i would like to have a task 200 that will be triggered if the task 1...
here I am trying to automate the user assignment role using flow designer so here first got the catalog variables then here I am trying to convert list collector to array as we will be getting the more than one roles to assign to the user. here I c...
Hi All,I am creating a inbound actions and i need to update a reference field using scripting part of inbound actions. I am using to current. Fieldname = 'sys id of the value'; It is throwing an error cannot assign a null value. Kindly help me on th...
i get the token,can see it in the managed token tablebut a test in the REST MEssage shows token not provided (it is also not expired)do i need a http header or any extras?Do i need maybe a scope in the OAUTH Register?
Hi, I am a beginner and was following the training tracks using PDI(Personal Development Instance) on Washington DC instance. I added new fields to a form as per steps in below link. But these are not reflecting when I do Create New on the NeedIt App...
How do we enable flow context execution details in PDI?I have set the "com.snc.process_flow.reporting.level" property to FULL But still, I can't see the flow context operations window and show the below page
If a user raise a service request it will be going for the project manager approval.Here the user is having the project manager role too, then the approver has to be other person in the respective project. The system should not allow him to be as the...
Hello Community, Functional improvements between Vancouver and Washington (functionalities available in Washington but not in Vancouver) Case management (HRSD)Survey (client indicated that ability to measure survey results has been improved in Washin...
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