We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Documenting Active Directory

I have been asked to move Active Directory documentation from an old system to ServiceNow's CMDB but am having trouble figuring out how to represent some of the data. We do not have ITOM/Discovery and I will be repeatedly running a script outside of ...

mhashemi by Mega Sage
  • 1730 Views
  • 3 replies
  • 2 helpfuls

Resolved! Remote Instance Spoke - Dynamic Error on field selection

Hi, I am wondering if someone can point me in the right direction.  We are trying to use the "Remote Instance Spoke" to get 2 ServiceNow instances talking to each other.  The issue we are facing is that although on the local instance we can retrieve ...

Resolved! How to add Reference qualifier in On call schedule

Hi Team I have requirement to add reference qualifier for select group field (only group type ITIL can be selected ) in On call schedule  create and modify page. Please let me know from where i can add RegardsRak**bleep**h  

on call schedule.png

Flow Action - MRV split into RITMs

TLDR -- Custom Flow Action works 100% as expected when using the "Test" button; inputs: RITM (glide record) and MRV name (string). However, when I put it into action on an item's Flow, it completely drops the ball and I can't figure out why.We do not...

scwillson by Mega Guru
  • 572 Views
  • 1 replies
  • 0 helpfuls

Need clarity on documentation for account relationship.

Hi Experts,I am trying to implement a simple account relationship between 2 account and came across this doc - https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-service-management/concept/c_CustomerService...

VivekPrakash_0-1720643263789.png VivekPrakash_1-1720643296753.png

cross scope access policy

Hello Experts,I'm trying to delete uni_task record and it gives me an error " Security restricted: Delete operation against 'sn_uni_task_universal_task' from scope 'rhino.global' has been refused due to the table's cross-scope access policy"FYI, I've...

Access Analyzer Result

Don' t work does this work for anyone? nothing happens when I press the button.I have tried Tka with many other users 

PawelBarcik_0-1720708842152.png

Resolved! Help with creating a json payload from catalog variables

Hello community,I'm a novice at best in scripting and mostly repurposing what is available in our platform as well as great help from this community. I have a task to create a complex json object from a short list of catalog variables. However, where...

Mollie V by Tera Guru
  • 1918 Views
  • 2 replies
  • 2 helpfuls

Wait for REST API Response

We have a scenario where we have to call a REST API to create new Standard Change (only way create std change). But when creating standard change though API it takes long time and Ideally response body has new change number but sometimes response is ...