Hi All, Can anyone assist what is missing here.Trying to hide the 'Create New' menu for ITIL users. But still ITIL can see them. Main Problem menu has only 'admin' as well as sub module CreateNew has only 'admin' role but still ITIL can see thatThank...
Hi,I have a service Catalog which has the workflow with only approvers, and no tasks. Is there a way possible for the catalog item that the requester can edit the RITM, but not the approvers. Can you give idea how can it be done? Kindly help.RegardsS...
I install Asset Workspace in my instance but there is a problem with the Stockroom in Workspace. I check related lists in table alm_stockroom that a normal user can create records from related lists but in Workspace there is no button New in these re...
I signed up for a developer account couple of days back, requested a PDI, assigned today, was sent an email with login details. Started working through the builder tutorial, and... couldn't login. Checked the console, about 10 minutes after allocatio...
問題テーブルにレコードを更新する、新しいUIアクションを作成しました。そのUIアクションの中で、更新後に例えば「内容（description）」の値をクリップボードにコピーしたいです。方法はありますか？
Hi Team,I have a requirement like when state change in progress and state change is on hold then on hold reason will be added in work notes and also when state is in progress then it also added in work notes. and also want to print in state value nam...
I have a variable called u_return_date, what I want to do is when someone submits their catalog item, the follow up field on the RITM is populated by getting the u_return_date value and adding 5 days to it.eg: u_return_date is 01/07/2024 then make fo...
when user search's for knowledge article in virtual agent. I want to display the knowledge articles in a popup in same window. Currently the articles get displayed in new window.
Hi all, I'm trying to create an additional(group) approval in the Assess phase of Change Management flow. This is the first time I'm trying to create something using the flow, any help is appreciated.Steps that I took .a. Replicated this OOB flow - ...
Hi Guys, Can you inform what are features are available in the ServiceNow standard packages as compared to professional one. Thanks!!!
Hi all , can anyone help me with the issue . We have configured the on call scheduling and configured a roster that it should rotate for eveny 2 weeks but it is not working . Can anyone help me with what might be the reason for that
Hi Community, I want to implement 3 reminder notification for incident when the incident goes OnHold and OnHold Reason Awaiting Caller using flow designer and time duration is 24, 48 and 72 hours from on hold time. I have gone through multiple articl...
Hi All,I need help with a client requirement. The request is to create a cloud catalog item with the following sections with variables, general info, provision and others and upon submitting the form it goes through series of approvals and once done,...
I frequently use several SN Utils keyboard shortcuts successfully; such as Ctrl+S to Save, Ctrl+V to paste images/attachments, and Ctrl+] and Ctrl+[ to move to the next/previous records. I see on the SN Utils cheat sheet that there is also a shortcut...
Hello All, I just wanted to know if we have any way to check a particular group/group sys_id used in any of the workflow activities or flows.I don't want to go through each and every workflow and its activities to find the group in it.Any easy way le...
