Our client wants a list on Agent Mobile which groups incidents by location. I have managed to configure a grouped list as perConfigure a group list screen (servicenow.com) However I am unsure where to go with this now as i want to be able to expand a...
Hi Team , For this particular catalog item , i won't make this ' Description' Field non mandatory . NOTE - Description field we are taking from variable set . Can any one please provide client script . Thanks in advance
I'm trying to use g evaluate value in another g evaluate, is it possible? for example: <g2:evaluate var='jvar_sys_id'> var val = current.sys_id; val;</g2:evaluate><g2:evaluate var='jvar_req_for_id'> var val = current.reques...
Hi Everyone, I am fairly new to ServiceNow, i am trying to create a product and place a sample order.However, i am getting this error after I add the product when i drilldown to the order line items #. also configure is now showing anything when I ...
There is a request to add a control in the request form for user to choose user groups for approval.However, the default display of group in list collector shows only the name and manager.For approval, it is usually done by the group members so there...
How to check whether the data resource you are using is taking the input from another page? This is a page which has a component on clicking one the numbers in the number column it directs to another page. As you can see there are 2 components on ...
In Virtual Agent chat conversation between an agent and end user, we want the system to auto disconnect the inactive chat sessions that are idle for 10 minutes after providing an inactive reminder after 4 minutes so it will help us to focus on active...
Hi Everyone, I just started learning UI builder and simultaneously trying to implement it in PDI, I have added a custom portal experience for a custom application, on which I have added a list view of a particular table. this list consists of records...
Hi-For some odd reason I am unable to impersonate a user, when I click impersonate the user doesn't show in the search results. What could be the issue, the user is active and not locked. I can impersonate other users, I'm only having issues with thi...
I have created a scoped application that inherits the Incident Management Table functionalities and have created a Knowledge Base in the same application scope.In the Incident Form, near the Short Description where we search for Knowledge Articles is...
This was written using a translation. Sorry for my poor English. I want to clone a ticket attachment (ID: widget-ticket-attachments) and display a popup on the client controller side to confirm that the attached file is correct.The details of the pop...
I have a list collector on a custom table that I need to use to create separate tasks for each value in a flow. I've checked the community and see @Ankur Bawiskar solution, but it's not working for me. My custom table is extended from Task, it's no...
Hi Guys,i have requirement where - if the email get received with the dl test@test.comwhen the email comes -catalog item will get submit.and then request will generate.RITM will generate**if in email there is attachment it should get added to the RI...
Create a table called PaymentDetails with the following fields:Amount: Default value should be 500 and should be read-only.patient id: Auto-populated from the Patient table and read-only.patient name: Auto-populated from the Patient table and read-on...
We have a catch all catalog item and we are trying to get users to use the correct catalog item instead of using the catch all. We currently have rich text label field that displays a list of catalog items that could be used based on category selecte...
