I have added one column in incident table , However I a am not able to populate the data it it when i am changing caller in the incident . I want to do it using Ajax. Pasting below the script i have used . client side : function onChange(control, ...
Hi all, I have a requirement where I need to automate the deployment process. As a first step, I need to figure out how I can transfer the update set from one instance to another. My company does not allow me to integrate between 2 instance and also,...
I'm currently using the out of the box widget 'My Items': These are the settings on the instance options: However, what I've noticed is that the 'Quick Tasks' list is not showing. How do I get it to show?
If a user raise a service request it will be going for the project manager approval.Here the user is having the project manager role too, then the approver has to be other person in the respective project. The system should not allow him to be as the...
Hi, I want to Automatically update list views every 16 seconds in Workspace. How to do this? Can you please help on this. It will be helpful. Thanks in Advance!
Hi All,We have requirement that when user click on UI action(cancel), pop-up will open and provide reason on that dialog box. we have achieve it through UI action, Could anyone please help on this.Thanks in Advance!
Hello Guys, I have a requirement where I need to automate the assigning a roles to a user. For That I need to create a catalog form on which there will be two slash buckets in one slash bucket we will be selecting the user to which we want to assign...
I have one variable of HTML type. After submitting the request I am unable to see the variable in the catalog variable section in form in Portal level. How I can fix this issue. Is there any workaround for it like converting html to string type durin...
Hi everyone, When sending notifications via email, in the 'Who will receive' section, I only want the notifications to be sent to email addresses ending with '@domain'. Thanks!
Hi, In My Request widget in service portal, I want to show only incident request records. And i want to exclude requests from sc_requests table. How can I achieve this.Please help me with it
I have a requirement to add logged in username as a watermark in PDF documents. Is there any OOB solution to add the watermark in documents? The watermark functionality needs to be available in portal and native view.
Hi Team basically if select box is not sap then users need to select atleast one checkboxe ' ccl,ccz,other ,entelar' Please help me to fix my script Thank YouLevino function onSubmit() { //Type appropriate comment here, and begin script below ...
Hi Experts,In SNOW If we are to change the holiday schedulefor example : we have holiday schedule fo year 2017.Now when we move to 2018 , the year has new holiday.So in that case what we should do? Should we change the existing schedule with current ...
We integrated Sailpoint with Servicenow.I have a drop down variable 'Role' in the catalog item in Servicenow side.The options in the drop down field have to be pulled through web service call from Sailpoint. We already have the Role collections from ...
I want to create report on how much time each assignment group has spent time on tickets.ex- If a incident was created , worked on 1 hour by group 1 , then passed to Group 2 who worked for 2 hours on it and either resolved it or passed ticket to grou...