How to restrict Start date time should not be more than 30 minutes from current time ?Scenario:1. Added two fields on catalog item , field1 : Start Date time , Field2 : End Date time 2 .Start date should not be more than 30 minutes from current time ...
Hello Everyone,I have a business rule created in 'global' domain which restricts users from updating an incident to on-hold without entering on-hold reason. In case user doesn't enter reason, the following error message will be shown: gs.addErrorMess...
Hi team! My organisation wants to be able to manage licenses without the need to use SAM. The idea is to have the cost per license, the total cost of licenses sold and to manage the installation of the licenses on the different computers or CI.Do you...
Hi, Is there way to compare List and Reference field values in GlideAggregate query it self. We had list type field called “Products” in that we had multiple selections. Ex: Monitor, Computer, Docking station, Keyboard etc We had Refence field called...
Hello everyone, I have created a Business Calendar for the Incident as shown below. I tried creating a Japanese translation for it but it didn't work. Please someone help me. Thank you so much.
Within the CSM Workspace, when I am within record, we have several related lists. I have no checkbox to select records within the related list. How do we enable record selection in a related list within a record?
Hi I understand i can use Dell tech direct API to lookup warranty information but for my case there are different entitlements for the Support pro flex how can i script the array to lookup the updated warranty information? { "item...
Is it possible to run Javascript with a UI macro in the ServiceNow mobile view?
Hi All, We are currently using a 2 step process for our catalog items. At the end of the ordering process, we ask the Requested For name.We would like this change and add the Requested For within the form. But then, how can we request multiple items...
Hi team, I have this requirement, my organisation wants to be able to manage licences without the need to use SAM. The idea is to have the cost per license, the total cost of licenses sold and to manage the installation of the licenses on the differe...
Hi All,I am facing this issue whereby I created a task form in global domain and when changed to process domain, its visible in dev instance. However when migrated to UAT instance, the form is not visible in sub domain but only global domain. May I k...
experts , can anyone help with link or pdf containing the data model /data schema /structure of CSM applications . Tables and definitions documentation
Hi All, I have a requirement of removing field from personalize list, without deleting that field.Example: SC Task table having two fields one is "request_item.item" and "item" field both will be seen as item only on list view so I want to remove "re...
I am trying to set a value to no for a system property. We are integrating Azure AD to SN but whenever I am trying to set the value to no, it is giving me this error.Need assitance.
Which of the following are true for reports in ServiceNow? 1. Any user can see any report shared with them. 2. Can be a graphical representation of data. 3. All users can generate reports on any table. 4. Can be run on demand by authorized users. Ple...
