Hello, I have created a new user in order to access the table API using REST calls. However I am not able to get any results, I can authenticate properly but the results returned are always empty (no results). If I add the user to group "Administrato...
if that is feasible through the ATF to automate "CanRead" and "CanContribute" user criteria for Knowledge Article, any way that's a OOTB automated diagnostic.if anyone knows please let me know how we can implement.
Hi,I've created a list-type declarative action for my workspace experience in ServiceNow. I need to access the sys_ids of the selected records within the server-side script, but I'm unsure of the correct method to retrieve them.I've tried incorporati...
Hi experts We have enabled the "Auto Provisioning User" for our Azure Identity Provider which automatically creates users when they log in for the first time. Now we want to set "Locked Out" to "True" for users who have not logged in for 3 months. Af...
Our team has a requirement to develop a floating button (much like the virtual chat) and we've done so after following this pretty simple HTML/CSS tutorial. The button looks great and functions correctly, except that when a user scrolls all the way ...
I want to synch operational_status field between two tables in ServiceNow cmdb_ci_net_gear and cmdb_ci_azure. Name(name) is a common in both table . cmdb_ci_azure is a parent, cmdb_ci_net_gear is a childex. when I change the state (operational_status...
Following to this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715874It have way to configure to enable desktop notifications for Connect Chat in UI16Result will be: Is that available for Sidebar Discussion in Next Expe...
Are the Studio's still used? which one to use to develop an application
Hi All, I am implementing Jira to ServiceNow bidirectional integration. We have one old credential already created for other Jira project. I have created new credentials for my project. still whenever I try to use any action of Jira, by default old c...
Hi Community, I'm trying to customize the session timeout modal in Service Portal. The goal is to adjust its size and overall look and feel(padding , fonts, colors etc.) While working on this, I have couple of concerns:1. I cannot edit HTML directly,...
Hi Everyone, I would like to set up a chase process after sctask moved to awaiting customer response with 24-5 schedule and exit this process once the state is changed. I am not allowed to create any server side scripting like BRS or any other schedu...
Hello Friends'! We want to integrate MS SCOM 2022 with ServiceNow for Incident creation. What is the best approach to it ? We don't have ITOM yet.What are the prerequisites for this integration?Any reference documents for the same Please provide your...
A custom test step in ServiceNow’s Automated Test Framework (ATF) is a reusable test action you can build when out-of-the-box (OOTB) test steps are not sufficient for your use case. It allows developers to design their own logic, validations, or UI i...
Good Day. I wanted to update the Platform Analytics and UI Builder Application in my Instance, but it keeps saying there are 6 Dependencies that "Needs to be procured from Store". When I click on them I get redirected to the Store and to the Platfor...
Hi I'm trying to manage our approval email notifications appropriately and am running into questions and not sure how to proceed. In this case, we have 2 different approval notifications being sent out to approvers when an approval is inserted:Notifi...
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