I am tring to change the timezone from the user preferences but the updates are not captured in the sys_user table also in the sys_user_preference table. Is this a OOB behaviour? How to resolve this?
In Idea List of records i created a button name as Create Taskswhen click on create tasks after selecting multiple idea records with demand field as (empty).i want it to create a demand record with same title and all the selected idea records will cr...
There is a scheduled maintenance activity planned by the ServiceNow to update the SSL certificates and as a part of Impact assessment, we need steps to identify hard coded SSL certificates in our instance as those are likely to get skipped during mai...
Hello, I noticed that pasting an image into a Type=HTML field causes it to be immediately posted as an image in the activity.Since there's a risk of unintended images saved to the clipboard being posted, is there a way to prevent image pasting altoge...
Hi, I am encountering an issue with a PDF generated by an external API call invoked through a Script Include in ServiceNow. The returned PDF has formatting issues, such as misaligned text or disrupted layout, and the charts within the PDF are corrupt...
How to send Multirow variable set variables data from one servicenow instance to another servicenow instacne through E-bonding through flow designer payload in servicwnow. I am having a form which have multirow varible set , while entering the data o...
Hi All, I am working on the custom workspace, and need one UI Action button. I created UI action button and able to see on the Form view but not showing on the workspace view.Steps followed:1. Created UI Action and checked "Workspace Form Button" and...
Hi Folks, I have a requirement which is on custom table where i have a name field that should accept value that starts with "IND" space "Region" space "Code"so the expected result should be IND Region 001 or IND Region 002IND and Region are static wh...
Hi All,We have requirement to add an adaptive card on the Intranet homepage SharePoint site to display tickets submitted by the logged-in user. The adaptive card should show all tickets submitted by the current user, allowing direct access to their...
Requirement:In the Incident form, there is a field called Watchlist (field type: glide_list). This field allows adding multiple users, but to remove a user, we currently need to unlock the field first.I need to develop a solution where, without unloc...
Scenario:There are approximately 2 lakh (200,000+) files stored on the MID Server.Each file needs to be automatically attached to its respective Incident record in ServiceNow.The file types vary — .msg, .png, .jpeg, .csv, .xml, .pdf, etc.The file nam...
Hi Can some pls help I have the instance open but I do not see standard SNOW banner. ALL- Favourite History on top. How do I get it?As when I clicked the app engine studio it is showing page with 'Hi Creator"I wanted to practice creating user, roles ...
Created Announcement and announcement is not visible in service portal in prod instance. Where this is working dev and test.checked system properties and widget, everything is same as dev. can someone suggest on this?
I have two fields Test1 &TEST2 both are yes/no type.If both are no then groups of type ITSM should appear in catalog item in service portal l.How to achieve this and group is select box type
Using Flow Designer, how can I configure a Flow to accept input values? I don't see an input tab or any input section anywhere when creating a flow. A lot of documentation suggests that it is in the properties section of the Flow but I don't see th...
