Resolved! PDI (Personal Developer Instance) offline since September 13
My PDI (Personal Developer Instance) has been offline since September 13, is anyone else having this issue?
Forum Posts
Analytics Hub breakdown elements
Hi team, I am bit new to performance analytics>Analytics Hub>Breakdown>Breakdown Source>Elements control.Automated Indicator name : Number of incidents.Automated Breakdown : Service offeringBreakdown Source has source condition which i have attached...
ServiceNow integration
What are types of API authentication?
How to populate Data in alm_asset table using flow designer
Hi All, I have a requirement where i have one service catalog Item where user will attach csv file and submits the request.That csv file data needs to be added in asset table. Basically Load Data, Import and Transform. How we can configure Load Dat...
CAB meeting invite notification
Hi Community,Can anyone assist how do I check the email notification looks like when it gets triggered to user.There are multiple post stating this can not be previewed but what I am trying here is to trigger out-of-box notification how to I test how...
Automation for ServiceNow community
Hi, I would like to create a automated way for community questions to be assigned to a user with a particular role if the question is unanswered after x number of days. I have looked into community configurations and any APIs for community, but I hav...
Assignment Rule Script with conditions to set Assignment Group and Assigned to
Team, Struggling to auto set assignment group and assign to on sc_req_item table. Condition:if , catalog item is 'Request'; checkbox variables - 'user_access_management' and 'sap' must be 'true'; Department of RITM 'Opened by' should be 'Finance & Ac...
Converting emais as API calls to send out notifications using other platforms
Hi , I am trying to figure out alternatives to email notifications from service now as I am unable to use the srevice now SMTP or the google SMTP due to restrictions from my organization.I am thinking of converting the email generated into an API and...
Unable to close this ticket down without specifying the CI, says it's invalid, however it exists
Unable to close this ticket down without specifying the CI. It says it's invalid, however it is there. What needs to be configured in the backend
Resolved! Client Script - g_form.removeOption
Hello all, I have created a catalog item and there is a requirement to show the option in the select box based on the variable. The variable name are "model_category" & "form_factor". I have created the following OnChange client script and it work bu...
Resolved! Header Editing Question
I wanted to know where I edit the header so that only the update and delete button appears, I wanted to remove/hide these fields, and I would also like to know if I could change the location of the button that lets me send an image file, I wanted to ...
Can Integration Hub Send custom response body?
Watched a video by @ChuckTomasi that says flows with REST api triggers can't return custom response body. Is this still true in Vancouver or Washington?
Setting Due Date on Insert based on Order Guide- Only working on one RITM
I have a business rule to set the due date of RITM, if the order guide is NEW HIRE ONBOARDING. However, its only setting one of the RITM and not all. What I am doing wrong? I did check the other RITM fields, and the order guide field is correct on th...
Resolved! Filtering list collector variables based on dropdown selection
Hello, I posted something similar but but want to revisit - I have a catalog item which has a dropdown and a list collector variable. Based on the selection in the dropdown variable, I want only the associated list collector values to be displayed. ...
how to create cross scope
Hi anyone help me please how to create cross scope for this?Create operation on table 'sn_hr_core_case_payroll' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin...
