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Why is the date field from my transform map not coming over?

This is what the data looks like on the transform table for my date field: The transform is set up as this below. I'm definitely massaging the date so it matches my date format but on the record I'm creating it's not setting the date field at all. Wh...

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e_wilber by Tera Guru
  • 591 Views
  • 1 replies
  • 0 helpfuls

inbound action

Create new inbound action where emails coming from "oracle@test.com" should not create a ticket but should send a bounce back email with the following textSubject: ACTION REQUIRED - Ticket not created - Please ReadThis email is no longer active. Plea...

tGhadage by Tera Contributor
  • 785 Views
  • 4 replies
  • 0 helpfuls

Resolved! Add AZURE Graph API REST call in ticket WorkFlow ?

Hello, First of all, I am an Azure administrator, not a ServiceNow administrator. But I would like ServiceNow to be able to autonomously perform some actions in Azure, for example : If a user creates a request to have a license in ServiceNow, his man...

AdrienL by Giga Contributor
  • 2594 Views
  • 4 replies
  • 1 helpfuls

Hide Button On Form Task

 I'm trying to hide buttons on a form using a UI Action when the MTC field is False. I've tried several methods, but I haven't been successful yet.This my Code$(g_form.getControl('sysverb_record_time')).hide();    $(g_form.getControl('assign_to_me'))...

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yana7 by Tera Contributor
  • 913 Views
  • 2 replies
  • 0 helpfuls

Multi-Row Variable sets

Hello Everyone,Is there any way to fit MRVS in a window size, actually need to scroll right to see all the variables as well at the same we don't question name of the variable so, it looks confusing. Is there any possibility to minimize the width of ...

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Resolved! Inbound Email Action - Want just email body comments

Hi, I am trying to do an inbound email action to update a field called progress notes with an e-mail reply but the reply only and not include the original e-mail it was replied from. From researching it looks like I need email.body.comments I tried t...

Elizabeth26 by Tera Contributor
  • 5041 Views
  • 13 replies
  • 2 helpfuls

View Notification

Hi All, Please suggest me whenever any email sent ,it should be listed under notification bell icon section . 

Agent client controller query

Hi Team,Good Day!I am configuring ACC and one thing I noticed that while configuring 'websocket server on the MID Server', for some of the mid servers it created an endpoint URL having 'ws' like 'ws://<ip_address>:port/ws/events' and for some it crea...

_navin9898 by Tera Expert
  • 566 Views
  • 1 replies
  • 0 helpfuls

Resolved! Upgrade Instance version.

Hello Community,I need to upgrade my Client instance from Vancouver to Washington DC. How can i achieve that Props an Cons. And what security measure has to take before upgrade.Thanks,Daiva.

daiva by Tera Guru
  • 4158 Views
  • 5 replies
  • 2 helpfuls

Ui Action to download records

Hi, I have created a UI Action "Dowload My Records" on the list view. I have a table "My Records" with few fields.  Now my requirement is whenever I select the specific records which I need to be downloaded and then click on the UI action, it should ...

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tanz by Tera Expert
  • 850 Views
  • 1 replies
  • 0 helpfuls

Resolved! notification issue

HI Team  Please help me here ,  for a particular catalog item , when line manager approves the request , then email should trigger to the specific group .   why two times email triggered If i change to [ instered and updated ] also , duplicate emails...

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nameisnani by Giga Sage
  • 1578 Views
  • 14 replies
  • 0 helpfuls