I've developed a Flow to generate a series of sub-tasks for HR cases. Each task's assignment group is automatically populated by various HR templates. For example, the first task (Task 1) is created by the Flow with its assignment group set to A by t...
Hi everyone!i need to Restrict incident views based on the company assigned to the incident, and users within a group with that company will only be able to view those incidents.i am doing it with a Business rule before query and this is my script: (...
Hi All,I have this new request to send slack message in servicenow using scheduled job Any existing script include I can utilise for this?How should I fetch data using scheduled job? I am newbie to this integration Please feel free to share your thou...
You've likely heard of edge encryption, but may not understand what it is or how it applies to ServiceNow. Hopefully, I can help with that!What is Edge Encryption?Edge Encryption is a security mechanism that encrypts sensitive data as it enters and e...
Hello all, I have come across a unique issue and could not find any answers nor could I figure this out on my own. Here is the background: I have two separately scoped applications Scoped App A and Scoped App B. I have created reference from Scoped A...
To automatically close scheduled tasks (sctasks) in ServiceNow when the related Requested Item (RITM) is getting canceled, you can achieve this through Business Rules or Script Actions. Here's a basic outline of how you can implement this:1. Identify...
Hi,I have created a table extending the task table. For the Assignment Group, we have the attribute tree_picker=true. It is all working fine. I want to replicate the same structure to Assigned to and it doesn't work. Is there any reason? Kindly help...
Hi, After making some changes to the file with VS code, synchronization doesn't work for the following reason: Syntax errors detected in BCPDependencySnapshotUpdateStrategyBase.script.js -> Definition for rule 'glide/use-updatemultiple' was not ...
Hi team, Has anyone use ZenGRC servicenow connector to integrate ZenGrc with servicenow.I want to understand in case any one faced any issue while installing the app that ZenGrc is offering to connect servicenow.
Hello, I have a Flow and subsequent script action that is executing a task on a isolated Database environment (all ports are closed except for a specific server that this script executes on). In our mid server we have stored the credentials for this ...
Hello, I have been struggling to develop a script that will give me the total RITM count where the user has been the "who is this request for" for a replacement card. Then, I need to store that count into a variable (Replacement Card Count) that is n...
1. What is 'Sys class path' [sys_class_path] field? 2. Is there any scenario where one uses that field?
When we are in Tokyo , up on searching we see the search results like below in sp_log table but after migrating to Vancouver , It is not setting the values in sp_log table , where do i nee to check first ?I validated our Portal search widget from To...
Hello, I am not getting an option to create outage from change any more in pprd. However I can see it in prod. I dont know where it went wrong . Can someone please help me out? Thnaks.
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