Resolved! What is the document retention policies in HRSD?
Hello Community, I want to know about the document retention policies.
Forum Posts
Resolved! What are campaigns in HRSD?
Hello Community, I want to know about the campaign.
Scheduled job for setting field value to true if two date fields values are same.
Hi guys, I have created on scheduled job script for setting one field value to trueautomatically when two dates field are same, but it is not working for me. var ritm = new GlideRecord('sc_req_item');ritm.addQuery('u_current_date1', '!=', '');ritm.ad...
Resolved! Submit a Catalog Item via Business Rule?
Hi Everyone, I have an existing inbound action with the following code: var grREQ = new GlideRecord('sc_request'); grREQ.requested_for = '165c7f9adbbfa340a9423ebf9d9619a6'; grREQ.short_description = 'Test_8'; grREQ.description = 'Test_8'; //grREQ.par...
Resolved! Answer for this?
What information does Debug Business Rules(details) show that debug Businessrules does not? a. The must of the business rule evaluationb. Old and New values for field values changed by business rulesc. Debugging information for lists as well as forms...
write script create one group and set abel tuter as manager and add any 3 member in this Group
write script create one group and set abel tuter as manager and add any 3 members in this Group?
Set Region based on the location
Hi AllIn custom table have two fields Location and region both are reference fields(cmn_location) in custom table using import data location field updated now based on location I need to update region even if i change location it has to auto populate...
Not able to use current article on feedback related list in knowledge article table.
I have created defined related list for feedback on kb article table which shows all versions feedbacks. i have to apply a filter condition on that which states that when i open any kb article i should see only current articles feedbacks and if i rem...
RITM Variables
Hello, I want to add some logic that will create task based on the values submitted in a service request. var group = grReqItem.variables.assignment_group.getDisplayValue(); returnValue = (group == 'test_group') ? 'true' : 'false'; so basical...
Resolved! What are the most secure ways to give access to third party bot to update records in servicenow
Hi , We need to give access to third-party bot into servicenow which will update servicenow records(eg:incident) .Please let me know most reliable and secure ways to achieve this. Thanks
UI Page Dialog window Size
Hi,I have created a UI Page where I am dynamically displaying the data in my UI Page.So far I have been able to get the data displayed in my UI Page, but the problem which I am facing is regarding the size of the popup.Based on content how can I make...
Resolved! Catalog Items Visibility only on Ipad
Hi Friends, We have record producers where we would like to show them only in iPad ?Any idea how exactly this can be implemented or this is feasible or not ? Thanks,
Default filter condition for defined related list on knowledge form
I have created a defined related list(which is showing the feedbacks for all the versions of that article) on knowledge article form which is similar to OOTB "knowledge feedback" list but the requirement was a bit different. There is also a requireme...
When user create a new record in table(incident) then how to create same record in anothe table ??
----Create a custom table named cust_incident with two fields (incident_num and state).----Automatically copy the incident_num and state values from a newly created incident into this custom table? Steps : -------- Step1 ---- --Navigate to System D...
how to create feedback tasks from native UI
how to create feedback tasks from native UI after flagging the article?
