I have an application that I have written for my client, and we have gone through many versions in the last year. Every time I published it through the repository, I entered what the new version contained in the dev notes. My client just requested a ...
Hi,How can I remove the "Resolve" option in the SOW Incident menu?I have an UI Action for a form button, but I even deactivated it. The menu option is still visible.Thanks
We purchased the Microsoft AD spoke to make calls to Active Directory for various use cases. We have a legacy workflow where I would like to make a call to AD to see if a user is a member of a group. To do this I created a sublflow where I have 2 str...
Hello,I have a macro that I am currently writing. I am grabbing the input, passing it to a script include via GlideAjax, and then calling a REST Message I have configured. Everything works great if all the input is filled in. If an item is missing ho...
Does ServiceNow provide any features that can auto reject attachments based on their filename?Example: Auto reject if the following occurs:- Do not include spaces or special characters, except for hyphens (-) and underscores (_).- Any files not adher...
Working on implementing Universal Tasks to collect input from users without licenses (they do have the snc_internal role). We've finally got it to where the tasks are created in flow designer and assigned to the correct person or group but now the u...
ITSM forumHi everyone,I'm reaching out to explore the possibilities of integrating ServiceNow change management tickets with GitHub workflows. Specifically, I'm interested in:Automated Release Builds: Triggering GitHub workflows for release builds ba...
I have a requirement to be create a report on incidents with a custom list collector as a breakdown. Looking at this post I tried following a reply by @Adam Stout that says you should be able to use PA breakdowns on lists, but I don't really see how....
I'm interested in learning more about advanced scripting in ServiceNow. Can anyone recommend resources or provide examples of complex scripting scenarios?
we are trying to send an api call from one instance to another and create a bussiness rule and make it current on the reciveing instance(thye api call sends the user name relevent for the update set and the bussiness rule impersonates to this user an...
Hello Community, I want to know about manager hub.
Hi All, I have created a flow which should be doing the following When a new record is created and assigned to assignment group "A" OR an existing incident is assigned to assignment group "A" an email should be sent to assignment group "A" I would ...
I'm trying to download An Incident record in Excel format, in that record there are many additional comments and work notes fields data after downloaded I'm not able to see the all the additional comments and work notes fields data. For Example: I...
Hi everyone, I want to auto-populate the list collector variable "Asset List" that is a reference to "cmdb_ci_computer" and my reference qualifier is:javascript: 'assigned_to=' + current.variables.user;I want to put in this list all asset assig...
Hi,I'm trying to copy all field values from parent complaint case to child complaint case with this display business rule: if (current.isNewRecord()) current.requesting_service_organization = current.parent.requesting_service_organization; ...
