Hi,We are facing access issue when trying to perform POC on integration of MS Teams and service portal by referring to the procedure present in below link.Installing ITSM/HRSD integrations for Microsoft Te... - ServiceNow CommunityWe have completed u...
Hi All, Looking to create a generic flow designer. Basically, created a custom table with rules on when tasks should be created with the below view: Type of Request (Input)Type of Application (Input)Short DescriptionAssignment GroupSequenceAddAAdd AG...
Hi all, I have implemented some checkbox variables on a catalog item form. The second checkbox, when checked will display additional checkboxes below it. Now that pushes the third checkbox further down even when the additional checkboxes are not visi...
My company uses Global Tags to identify the intended IT audiences for their KB articles. (i.e. Help Desk, Technicians, Analysts, Engineers, Management). The tags display on the Knowledge Search Results page (see screenshot). Edit: For clarification, ...
Hi everyone, Our company is in the process of migrating all user email addresses to a new email. My email was updated today and I realized I couldn't login with my old email and had to use the record I manually created as a back up. (firstname.lastna...
I have a field that references the alm_hardware table. When I preview the record it only shows a couple fields, and shows none of the form sections: Here is the actual form: I cannot even see the "Asset Tag" or "Serial Number" values when I add the...
Hi,How do I add one specific knowledge article link on top of One of Tab on Problem Table? Below is the screenshot of example. Thanks in advance
I am getting the HTTP 401 error message when I click on the submit button. Does the type":"AdaptiveCard","version":"1.0","originator":"xxxxxxxxxxxxxx-xxxxxxxxxx" have to be registered with Microsoft O365 environment before it works. The user is my ...
Below highlighted accessor has the delegate but its not showing in Risk Assessment Form, why? Please help!! Thanks in Advance
We recently created a new variant landing page for CSM/FSM workspace. When attempting to redirect to the main landing page it seems the page is caught as a dashboard/tab? I see the URL goes from /now/nav to /cwf/agent. This causes users to be unable ...
Hello! I'm trying to create UI page with Google map to show, for example, custom location provided by Scripted API. And i'm stuck. Could somebody explain how to convert simple HTML code with this map with marker into UI page? This is HTML web page <!...
I have onboarded certain controls on ServiceNow and soon the attestations will be kicked off. However, in "workspace UI", I want to create a "Next button" visible to all stakeholders to navigate easily. I know the "upward" and "downward" arrow is vis...
Hi All,I have requirement suppose if X is a group.1)If any user is a part of that group. we should want restrict to download the attachment and not able to attach the document.2)All fields in the form is read only and some specific fields should not ...
Hi everyone, I am trying to bypass mandatory fields on a change record when the "Cancel Change Request" UI action is kicked off. Currently, when someone clicks on Cancel Change Request (our UI action) it forces the user to complete all mandatory fiel...
My target is to send out notification when additional comments change but not from customer reply . Whenever customer reply additional comments update . I need to restrict that update. I gavehasRole(sn_customerservice_agent);but not working as expect...
