Hello Developers, I am working on Software Asset Management in ServiceNow. I have installed SAM plugin, but there is no OOTB data in Service now. Please help me with the demo data file so that I can Import and Practice on the same. Thank YouMayur
Hi,I want to edit the 'Resolve' button in the incident table in Service Operation Workspace' but I cant find it under UI Action table. Where can I find it?
Hello, I need to change the date format that is part of a notification so that it shows as MM/dd/yyyy. On the screen shot below, my script is making the notification show "Opened:" two times and then the date for the second one is formatted correctl...
Hello, I have created a scoped roadside assistance application and created a service portal alongside it and have a page with google maps directions API. All I need is to get the users current gps coordinates and constantly have it for about an ho...
Is there a way to get a users location when using the browser based mobile UI? I put the "current_location" attribute on a field and was able to get the users location when using the actual Android SN Mobile app but this attribute does not affect the...
I want to make it as bi-directional communication of both servicenow instance, but correlation id is not populating.. Thanks in advance
Hi All, I want to know How to prevent the State transition from "Assess" to "Authorize" if any open change task exist. I tried below script in the Change Model Condition Type but its not working Using Change Module option
I have two Application modules showing the list of records from the same table. I need one module to be map with a default view and another module showing list of record from the same table with a new view which I have created. How can I achieve this...
Hi Everyone, I have JSON data which I have to parse and post in work notes of incident. JSON: { "incident_sys" : "ff4c21c4735123002728660c4cf6a758","table_name" : "incident","field 0": {"type": "singleLine","Name": "Testing Testing"},"field 1": {"typ...
Hi, there is a scheduled job that runs daily at 7 am and sends an email out to some people. It seems to be running fine and sends out the email to the relevant people but the logs/sent emails are getting deleted after 30 minutes. What could be causin...
Hi everyone, I would appreciate any help please with case I am facing.I want to check whether CI is of a certain CLASS, let's say for example, Hardware.If the selected CI is of the appropriate CLASS, I want to set the business service and service of...
What changes to the code should I do to achieve the desired output? We have a workflow with a Run Script step that has the following script: var groups = current.variables.groups_mrvs; var groupStr = JSON.stringify(groups); However, groupStr returns ...
I have created a application and a workspace for it , in the home of the workspace I have my cases ,unassigned cases , whenever I click on my cases its redirecting to default view but I want it to redirect to workspace and open that particular record...
Is there a way to remotely access the servicenow backend without SSO? Suppose the network is down due to a DDoS attack, for example, is there a possibility to log in via e.g. xxx.service-now/login.do and export certain tables?
Hello Team, Sharing the below implementation steps followed to replace a text in the custom field. To show the outage records in CAB workbench without clicking the pencil/edit icon on the form. As per the inputs from community, it was having...
