How do we get to know the time period of an article in a particular workflow state(like it is in 2hours in draft, 3 hours in review state and 4 hours in publish state like this dynamically) ? Thank you @Ankur Bawiskar
Hi All, If somebody submits a change request and checks for conflicts. Can the Conflict check also see if the CI is attached to an Incident in a Open State? anyone have any opinions or answer???
I have created UI page and calling it in UI Action Workspace client script, glide dilague window has close button by default by the system.I have used g_modal.showframe method in the workspace client script to call the ui page url. Is there somewher...
Hi, this is my script(function() { var userId = gs.getUserID(); var gr = new GlideRecord('sys_user'); gr.addQuery('sys_id', userId); gr.query(); if (gr.next()) { if (gr.u_region == 'AMER') { ...
Hello, I have a footer. I have put it on theme's footer field So my problem is that in portal, when the page is full of widgets, lists etc , footer is at the bottom and its okay, but when the page is almost empty , footer has a blank white space.(p...
what is a module?
Hiwe have a requirement to create a metric to calculate the business duration of the case when created until resolved.Business duration is related to SLAsBut we do not have SLAs on cases.So if I create metric definition to calculate business duratio...
After the approval in assess state , it does not moove forward to the next states and gives an error message that change model restricts state transition . How to fix this ? I am working on a normal change workflow .
Hi,I have created a new field in the Hr profile which will stores the employee work experience based on employee start date. This needs to be achieved through schedule job. I have also scripted the code to implement this. But it is not working in HR ...
Hi Team, There is a catalog items with field as below:Group - Reference - Group tableUsers - List Collector - User tableAfter submitting the catalog item, 1- If any selected user is a selected group manager, User automatically add into selected group...
Hi ServiceNow Community friends, In our client's instance, we have implemented Hardware Asset Management Pro, out of the box (OOTB). We are now trying to use the standard OOTB Hardware Request Flow on Hardware Catalog items, however we have noticed t...
I am working on implementing an openframe integration and encountered an error when I tried triggering a CustomEvent on the agent workspace UI action. The code will basically be used to trigger an action on the openframe window based on the parameter...
Hi Team, We have a requirement that if anything get updated on change request then that notification should come in "Toggle connect sidebar." to assignment group/user.Can anyone suggest that how we can configure that. Thanks,Pushpender
Hello all, Is anyone implemented ServiceNow Integration with ITrent. If so, please provide any information related to it. Its an urgent requirement for us, please do help. Thanks in advance
I want to know whether there is any way to associate with Asset in the form screen of SPM. It seems that there is only asset task in the related list.Or can you tell me what the business is like between project and assetThank you very much！
