Hi Team , How to find out if a particular user has logged in on a particular date or not , as I am unable to find the details in event logs and in transaction logs. Thanks,Nani
Hi everyone, Does anyone have any information on best practices for servicenow when a change has failed? I realize we have closure codes we can use to report on failed changes. However, what is best to ensure a failed change is remediated and not for...
Hi I need to create a dashboard of all demand in qualified stage, so that I am able to see a list of demands across my platform that are in the qualified state and it should be listed by priority The dashboard should have the following information Na...
Hello, We recently upgraded to Vancouver. We are facing some issues with the Change Approvals. When we get any specific group to approve the change and once the first approval is done the status for the remaining members of the group is not being cha...
Hello Guys, I am having a bit of a headscratcher with a workflow approval condition. I only have 1 group approval on my workflow, and I want to make sure that the group approval goes forward after 5 users have approved. Below is the code that I am tr...
Happy Monday everyone, I'm working on a new ServiceNow instance with HRSD enabled.I'm running into an issue with posting additional comments on cases (all tables) from both back end as frontend (employee center pro). The comments are getting posted b...
We have read that a SYS ID(sys_id) in Servicenow is 32-character GUID (Globally Unique ID) that uniquely identifies each record in an instance. SYS ID is the primary key for a table record in relational database terminology. Think of it like a k...
Hi Experts, Could any one know what does the user Admin or System mean in in Servicenow Tables. I can see few CI records in cmdb Table updated by these users. Thanks,Shree
Does anyone know if it is possible for me to grant others the ability to edit reports from a dashboard I've created. I shared the individual reports with the user and the group the user is a member of. In addition, I shared the entire dashboard with ...
I have a custom-scoped application that inherits from the Incident Management table and has it's own custom workflows to make it an incident management along with the global incident workflows. I would like to create a change management in the same s...
Hi Everyone, I have created an Iframe in a dashboard ServiceNow, which will connect to an external page(https://myabcmanager-sky.com/catalog/?frame=true).This external page is SSO-enabled and whenever we open the dashboard it should open the external...
Hi All, I am facing issue when records getting created in Global domain through Inbound integration but these records are not visible to company domain users. Is there any specific reason which is why this is happening. Thanks
Hello, I have created a report with condition "Created on last 7 days". Similarly I would like to create a report with condition "Created on last 14 days" or biweekly. Is that possible as the drop down does not have condition of "last 14 days". Below...
I would like to create a dashboard of all change in the schedule state, and I am assuming I need to create a report first and then add to my dashboard. I have a few fields i like to show up on the report pulled from the change form. NumberStatePriori...
