Hello! Is it possible to add to an email body the currently logged user's name and location? For example, Dear caller.first name, Incident Number: xxxxShort Description: xxxxPriority: xxxx Thank you. Currently logged user's nameCurrently logged use...
Dear All, Need your advise, I have created a custom application in Dev using the Application Studio. This is my first time to use it, as I understand, once your done with the custom application you need to publish it in My Repository for it to become...
How to Adjust ACLs to allow only users in the SN_Demand Admins group to see/or modify the Demand Parent field.Ensure that, at a minumum, only those users in the SN_Demand Admins group can modify the new field.It would be best if the field was hidden ...
Hello Every one, I have approval group been using in workflow. I configured group sys_id in sys_properties. It is working fine in dev instance.When i move the changes to test environmnet sys_id is moved and i export the group from dev and imported to...
Hello I need to create a new view that only contains certain fields from the change request and a UI action button to call the export to pdf script. So that when I select the UI action button, I am able to download a generated a PDF that contains onl...
I want update Substate value in Bulk as SLA's are getting pause on Substate value. Can we add Substate option over form
I have created search sources for business application table to search it in global search. It is working fine in dev instance but not working test instance even though i have moved same changed whatever i made in dev instance. Can anyone please give...
HI, I want to create interaction in servicenow for every email that comes to service desk mail id. I have created the inbound action for this, but how will i ensure that email coming to service desk comes to servicenow, because inbound will be trigge...
Hello Devs, I want to create a user criteria to restrict knowledge articles to all the users under specific manager 'John'. And I want to do it by script so that it will be dynamic. How can I do that?I tried below script but did not work. var usr = ...
Hi There, My requirement is to interact(CRUD) with local server(installed on my local windows machine) with ServiceNow instance through REST calls. What I Did: Installed Mid Server on my local machine where my server is running, then started the Mid...
Hello All, I have an issue with flow action's REST STEP and I'm wondering if anyone else out there has the same problem.The API im using requires a query parameter value with white spacese.g. ?$filter=criteria/targetUserID eq '{userIDValue}'the REST ...
Hi All,Client requires to show a popup message to the user before the session timeoutCan someone tell us how can we notify the user to save his work before the session timeout?Thanks
Hello! I am trying to have my workflow work correctly when something other than approved and rejected is selected. For some reason what I have done did not work correctly. I created the new selections within the workflow and I think I created the c...
In Business Continuity Plan, in Plan Loss Scenario there is recovery strategies.Plan loss scenario and strategy to be aligned with the recovery strategies. By default, I want to display all recovery strategies against all Scenarios. Can anybody help ...
We are looking to pass information(Job Titles) into the user form from OKTA that is stored as an array. If anyone has done this , can you please provide the approach/best practices to implement the solution.
