Hello, I have tried getting the KB sys_id from a widget on the portal. I have tried different ways of doing so. 1. var kbSysID = $sp.getParameter("sys_id") // this returns nulland 2.var page_id = $sp.getParameter('id');var spPage = new GlideRecord(...
Hi all,I've configured my instance of the SPOC and set it to index a SharePoint site that contains SitePages, Document libraries, Lists, and Event Lists. The connector is indexing site pages and documents fine but I don't seem to be getting any Lists...
I have a requirement that all users of the scoped application need to be able to see the Assignment Group on the sysapproval_approver table. Currently, users are only able to see the assignment group of the group they are part of. Screenshot shows th...
Hi All, I have two business rules set up - one for passing comments from a Requested Item (RITM) to a Task, and another for passing comments from a Task to an RITM. Two Business rules are active only. Both are the same Condition: current.comment.chan...
Hi all, We are trying to create incidents from Splunk to ServiceNow and we are getting the below error in Splunk. we have provided the required roles for the user account and Splunk is able to pull data from ServiceNow. 2024-02-05 15:16:16,203 ERROR...
I'm looking to correct a bug with one of our applications. While looking at the application filter of the app within our vendor instance, I noticed some older changes that I don't believe are part of the current certified application. I believe these...
Hello ServiceNow community,i need to add some custom fields to the "schedule an appointment" tab like 3 fields which are text fields. How can I achieve that?I saw some threads where some people talked about cloning the widget and customizing it, is t...
Hey everyone, Having issues with integrating an external content with AI Search using a flow.So, the limit of initializing a batcher appears to be 1000 however I have more records that I need to pull to index and changing the following property doesn...
Step 1: create a UI macroStep 2: create a UI formatterIn formatter field value should be : ui macro name + .xmlfor example : formatter_one.xmlStep 3: open incident form layout and add formatterIn My case I created a new section in incident form and a...
Hi, I've come across that in some UI Pages/Macros that <g:requires tag is used but there is no documentation. What/How is it used for ? Any code-snippet is appreciated. Regards Yusuf
One of our Standard Change Templates was accidently retired. Is there a way to reinstate it? I can reactivate it but it is still in the retired state and I cannot modify it as it does not show in the dropdown list to select. Thanks so much for your ...
I want to use a decision table in my flow to determine what catalog tasks (and their assignment group) should be created based on the data that was selected when a request is submitted. The catalog item uses a select box to determine the "action" to ...
Hi Everyone, We have a scoped application that contains two tables, parent and child. I want to show 4 fields from the parent in the child list view using dot-walking.Here's the different cases where I can see the field value : Parent field on paren...
Hi Team, How to show a single from custom table based on logged in user in form view not in list view in employee centre service now. I have tried using simple list widget, but the client is not accepting it. They don't want the list view in simp...
I've been working on a catalogue item that gets the values of it's variables from fields in a table. One issue that I've noticed is that if a field from a table is a boolean and is left unchecked, ServiceNow assumes that this is set to False and it m...
