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Resolved! Download attachment button in workspace

Hi,I have a button in workspace. I want to download the attachment on it after clicking button. For platform view it is working but in workspace not. Plz help. Also I want to add the attachment sys_id . here i manually adding that.function onClick(g_...

Rosy14_0-1709719585074.png
Rosy14 by Kilo Sage
  • 1594 Views
  • 3 replies
  • 0 helpfuls

Report generation for plugins

Hi All, I am working on an report generation of customized Plugins that are installed in instance.Below are the reports that I need to generate:Total Plugins installedPlugins installed but not updatedPlugins installed and updatedOwner of each pluginP...

Kevin Paul by Giga Guru
  • 2406 Views
  • 2 replies
  • 2 helpfuls

Unable to select the catalog item in the Flow Action

I am creating a Flow and using the Action - "Submit Catalog Item Request".  In the "Catalog Item" field, I do not see an Active catalog item.  I do see others, but a few of them are missing.  What is the Reference Qualifier used here?  

vijaygopal by Tera Contributor
  • 2449 Views
  • 7 replies
  • 4 helpfuls

Service Graph Connector for GCP

Hi,As we have installed multiple integrations, we are creating a user for each integration and using that in "Run as" user.Other SGCs working fine with "snc_internal" role. But "Service Graph Connector for GCP"  throws error. Data source "SG-GCP Orga...

ponranjitha by Tera Contributor
  • 1358 Views
  • 1 replies
  • 0 helpfuls

How to call email script into email layout

Hi I have created a email layout and one email script .I want to call the email script on the email layout image Email layout code :<p></p><p></p><table class="center" border="0" style="border: none; width: 73.5843%; height: 30%;"><tbody><tr style="h...

Resolved! Usage of 'Outage' tab functionality in problem management

Hi, I wanted to understand how this 'Outage' tab functionality works in problem management. How it is used and what is the purpose of using Outage tab. Please provide me with possible answers/solutions.Thank you in advance!

Shafna by Tera Contributor
  • 2032 Views
  • 5 replies
  • 5 helpfuls

Impact of writing Business Rule on cmdb_ci_computer table?

 Impact of writing Business Rule on cmdb_ci_computer table? Is there any alternative for the same if we need to set the Assigned To Value of cmdb_ci_computer table based on condition with Custom fields "Last Login User" and "Primary User".  

VIKAS45 by Tera Guru
  • 719 Views
  • 2 replies
  • 0 helpfuls

Resolved! what is meant by configuration item?

Hi,New to servicenow. I would like to know what a configuration item means in simple words.Thanks in advance.

Community Alums by Community Alums  
  • 73935 Views
  • 8 replies
  • 64 helpfuls

Resolved! ATF demo example

I need something that ATF can test, about what functions ITSM, ITAM, CSMD, etc. are usually tested.If you have experience with atf, please help me, what functions are commonly tested using ATF in these modules?

Wei_ Ling by Tera Guru
  • 1446 Views
  • 5 replies
  • 0 helpfuls