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Resolved! Related list action assignment query

I have created related list action(new) for escalation table in incident task related listwhen i clicked on it source record shall populate with incident task reference ,i have created an related list uxf acton ,but not sure where to set the source r...

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5 Whys RCA technique template

I desire to incorporate the format/template of the 5 Whys RCA technique into the Root Cause Analysis Type Problem task form. As indicated in the provided link, although the 5 Whys template exists, it has not yet been integrated into ITSM.RC technique...

Pradyumna3 by Tera Contributor
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  • 3 replies
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Resolved! Variable Sets

Hello,I need to inactivate to fields on a form.  The fields/variables are in a variable set. The variables is included in two other forms and if I inactive them they will not be visible on the other forms as well.  I am trying to think this through. ...

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Resolved! Add New Button is not available in Request Item Task

Hello team,Recently i have created a script in List Control to just view the Add Button for a specific Catalog Item.The script is working as expected in DEV environment and Production environment But the same script is not working in the QA instance....

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Why can't I add an activities formatter to my custom table?

I looked at https://www.servicenow.com/community/servicenow-ai-platform-forum/adding-the-activity-formatter-to-a-custom-table-s-form-view/m-p/1139989 and created the new activities formatter AND added it to my form.I get an error "The Activities form...

e_wilber by Tera Guru
  • 707 Views
  • 3 replies
  • 0 helpfuls