In servicenow, when we run the scheduled report where the type is 'PDF', the respective pdf file is not attached with the report. Also, running Sharing > Export to PDF on the report displays "Error while generating pdf". Please help and provide the s...
We have created employment letter automation, where ticket is created and doc task is automatically assigned for verification , once signature done, doc task closed ,but document is not being added to HR case.Please help here to resolve the issue.I c...
I have requirement to make the catalog item visible only based on below conditions1. User should be member of "XYZ" group AND2. User should not have manager assigned.How to do this? Anyone can help me on this @Ankur Bawiskar
Requirement:I have a RITM (Request Item) with a MRV (Multi-Row Variable) that contains a field named "link" with type "URL". Instead of displaying the raw URL in the RITM, I want to display it as clickable text that says "Click here" (or similar cust...
Hi Everyone,I’m trying to set a reference qualifier dynamically on a Lookup Select Box variable in a catalog item by using another variable’s value.Right now, I’m using the following script as the reference qualifier:javascript: "" + current.va...
On the FSM Dispatcher Workspace, the Work Order Tasks are not being displayed on the task panel. We impersonated a dispatch group user, selected their associated territory on the Dispatcher Workspace, but the task panel still does not show any Work O...
Hi Team, I was wondering how can we handle approvals in case of sick leaves or unplanned leaves. I know delegation works, but this is when it is a planned leave. Has any one faced this scenario?
Hi all, I'm trying to download a Knowledge Article from our ServiceNow portal, but I don't see any built-in option like "Export" or "Download" on the article page. The only visible options are “Subscribe,” “Flag Article,” and “Edit” (for those with p...
Hi everyone,I’m currently working on a ServiceNow implementation and ran into an access control issue related to RITM visibility. I’d really appreciate your advice.Use case:We create 1 Request that generates multiple RITMsEach RITM is assigned to a s...
Trying to figure out a way to change the action button from screenshot "Don't see what you need?" to redirect to Employee Center home taxonomy or home dashboard. it is currently redirecting to /esc?id=emp_taxonomy_topic&topic_id=I want it to redirect...
I have a Record Producer with:A single-choice dropdown variable (let’s call it u_selector)A Multiple Row Variable Set (MRVS) (let’s call it u_items_mrvs) with a few columns (e.g., item, qty, comments)What I’m doing nowUsing a Catalog Client Script (o...
In Flow Designer - Catalog Item name is showing twice in the 'Get Catalog Variables Action' step like below Under Actions - Get Catalog Variables from Digital Services Access request from Digital Services Access Request catalog Item name - Digital...
Hello Experts, I need to send a ServiceNow record attachment to a third-party document API. This API only accepts data in base64Binary format. Is there a method available to retrieve the binary content of an attachment and then convert it into base64...
We are looking for a way to take the paperclip icon off of one HR Service. Is there a way to do this?
Hi All/ @Ankur Bawiskar I have a flow which is triggered at 4:00 AM GMT. Now in that flow I am using look-up record for the table X and then sending an email using Send Email Action. In Send E-mail body I am using Table X record attributes using dat...
