Hi Everyone , I have a requirement that all Fortinet network devices to be available in cmdb CI table. Could anyone please let me know how can we achieve this do i need to do integration or using discovery this can be done. @Sysop @Ankur9
these are the notifications , this are getting triggered by an event , on the event its written these are getting triggered by scheduled job , how can I find which scheduled job is triggering this ?
Hi Team, We want to implement date color-coding based on availability. For example, when users check for available dates, fully booked days should appear in red, making it easier for them to select only the available dates. I’ve searched for examples...
Hello Experts, I have to build a new CSAT report for incidents, I am bit confused on the approach. Please suggest, what tables should I consider as I want all the questions to be visible on the report.
When I go to the Service Catalog and click on something like "Software" When you look at the category you see the 'name' and the 'short_description' displayed name = adobe workfront short_description = software request - Adobe Workfront I don't want ...
Hello devs,I’d like to ask where I can view the script or logic that handles the Playbook Action button. When I check the record for the Action button, I can only see the configuration details, but not the actual process or script that executes when ...
Hello Experts, I have created a URL type field on the custom table/form. And, the value comes into it is from external data source that will have Ticket number. Now, If I click on that ticket number, I want it to be routed to the external tool that h...
Inbound Email to generate RITM and Catalog Task and add Parsed Email variables into catalog Item Variables .Also requested for and Requested By are to be updated with requestor variables I have developed the solution using Inbound Email ,Parse Email...
Hi team, We have a requirement to have a date field in which you can select the start and end dates (like when you're booking a flight or a hotel). Have you implemented something like this in a record producer or widget? Would really appreciate for s...
Hi all, I am trying to debug an issue but I am not getting anywhere. In employee Service Portal, whenever a user raises a case, the hyper link is coming if i hover on the case in my Request section in portal. But the thing is it is working only for H...
Hello,I have a a SAML user provisioning / transform map question. When I look at the transform map for our SAML integration the only fields that mapped are:emailfirst_namesso_sourceuser_name But the user records contain other attributes such as depar...
Hello - This might be an old question, but trying to get some answers or is there any workarounds for this. I am trying to keep the common library of functions in one place, and want to use inside my custom UI step config definitions, instead maintai...
Hello All,We have a requirement that whenever a ticket (INC or RITM) is closed, a Knowledge Base article should be generated automatically using AI with the ticket’s resolution details. Please advise on the steps needed to implement this.TIA
So I'm using a variable set that contains a Requested for variable of that type. i want to know how can I prevent users from checking out a cart with different items with different requested for in the same request
