Hi,I am working on adding more fields under my tasks i.e Approval for event.Currently it has Task type , Event , Opened by , Name ,Description for event record.I want to add more fields such as Exercise Name, exercise scope etc.Table name is sn_reco...
Hi community,I would like to implement the following can you please help?> Have a catalog item that gathers fields including start date and has a hidden field called COUNTER. > Once this item is submitted, the COUNTER = 0.> Every week check have a sc...
We would like to be able to add screen shots (pasted from clipboard) to Service Now in the Comments and Work notes sections of an incident (task table). Is there a best practice for this? I changed the field type to HTLM and it seems to work. The o...
Hi all,I have the following problem with a Platform Analytics Dashboard:After making changes in the Development Instance, I unload the dashboard and move it to the target instance (where it already exist, just without the latest changes). The dashboa...
Hello everyone! I am trying to create a new tab within a record using the UI Builder. I successfully created a new tab without any issues, thanks to the guide MGOPW created (UI Builder Essentials: How to Create a Custom Tab).However, I am having trou...
Hi Community i have used -below API to generate document task or generate PDf dopcument without participant. for Incidentrecords.new sn_doc.GenerateDocumentAPI().generateDocumentForTask(recordId, documentTemplateId, pdfName); The document template ...
Hi Everyone,I've been working with the CIO Dashboard plugin recently and encountered two issues that I need help resolving:Dashboard Visibility Issue:When I assign a user to a group that has the sn_ciodashboard.ciodashboard_user role, the dashboard i...
Hi Experts, I want to create a sc_task record in Search Result Display Configuration. currently the table does not let me create new records. Has anyone done anything similar before?
I'm trying to update the error topic with a custom topic to fallback instead of displaying the error. However, the Now assist chat experience is not updating even after selecting and saving the new topic. After saving it somehow it falls back to err...
I’m working in Zurich CSM Workspace on the Case record page.I want to limit the number of visible top navigation tabs to only 4 key tabs (for example: Details, Customer Information, Customer History, Draft Emails). All other tabs (Work Orders, Tasks,...
Hello,I have a table where the "Display name" is automatically shown as "name - company - environment", and the Display field is set to true. I do not want to change this configuration.However, I am using this table as a reference field on another ta...
Hi All,How to Integrate ServiceNow with MS Teams and a MS Teams icon should be infront of caller field on an incident form. On click of Teams icon it should start teams chat with caller by assigned to person? Thank you!
Hi Team, I am working on ATF in Zurich release for an GRC module. I want to impersonate a user that is referenced in a field from a previous step, where I had opened a form using ATF. Please find the attached screenshot for the same. Also, please ass...
Hi everyone Im just testing notifications that are getting triggered from a scheduled job this is how the notification looks like and the email belowIm passing a table to event.parm2 through schedule job and event queue also pls ignore the headings A...
I have two date fields that i am mapping in my Tranform map the source date field has the following format - mm/dd/yyyy <time> there is no existing date format in ServiceNow that matches that. Also i need it the instance format - yyyy-mm-dd<time> I...