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Glidelist view for variable in service portal

We want to show a reference variable for the users to select a record from the list of records in service portal. In the native platform when we can set reference attribute to glide_list to show reference field records in a list. Want to have the sam...

GlideRecord Help

Hello TeamI am trying to write a script include & client script to validate if the student registers twice or not. If they register twice, they should get a rejection. I found a sample of the script includes and client script. The script looks simple...

huyjor by Tera Contributor
  • 621 Views
  • 4 replies
  • 0 helpfuls

inbound email action

Hi, When an email is sent to the service desk(servicedesl@example.com) i need a incident to be created using inbound email action. could you suggest how can we do this using inbound email action. thanks 

Community Alums by Community Alums  
  • 3756 Views
  • 5 replies
  • 1 helpfuls

How to get length of MRVS row count from client script

Hi, How can I get length of MRVS row count. I am tried using the below script to get length, I am able to get length in CMS view (alerts are showing correctly).But in Portal, I do not see any alerts if I use JSON.parse, I am able to see alerts incorr...

reddy8055 by Tera Contributor
  • 2003 Views
  • 8 replies
  • 1 helpfuls

QR code UI button

Hi All, How to create a UI button call "QR code" in my record producer ,when i click on this button it should scan or get the value of the QR code from the image of QR code which i add. and get the details ,example value1 and value 2,and map that to ...

Client Script calling Script Include returning null

I am trying to populate custom fields (reference type) on the sn_risk_risk form with field values of the Risk Owner's (owner field) Department record. I am trying to use a client script to call a script include to do this. I am wondering if my issue ...

Erik Stuer by Tera Guru
  • 2226 Views
  • 6 replies
  • 2 helpfuls

Resolved! Edit Default Filter Istanbul

On Incident table, I have Affected CIs on related list.When I create and save default filter, the CIs I filtered out still shows up. It is not working.I have followed this link http://wiki.servicenow.com/index.php?title=File:Filter_related_list_relat...

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msjoy by Kilo Expert
  • 7003 Views
  • 11 replies
  • 3 helpfuls

IntegrationHub usage transactions count

Hi,In my instance I just found out there is something called IntegrationHub usage and there is a field called "Use count". I want to how this "Use count" field counts in IntegrationHub usage. Is there any code or script include related or the system ...

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Resolved! Hide a variable on catalog form but show it on approval email

I want to hide variable on the form completely it should not be visible on the form, but that variable should be there on the approval email. before condition: There were one UI policy written on the variable to show that on conditions and it was vis...

Nisha15 by Mega Sage
  • 1120 Views
  • 4 replies
  • 3 helpfuls

Resolved! Jason Values

I have cretaed Sys_property : Authorization group where i have added values.{"group value":"group sys_id","group value"1:"group sys_id1","group value2":"group sys_id2"} In the workflow if i  selected one group workflow needs to send an approval to re...

Kanna12 by Tera Expert
  • 1164 Views
  • 6 replies
  • 1 helpfuls

Fullfillment cancelled 3

Hi Team ,  Issue is this :- I have raised  Hi Ticket  Subject: SailPoint Access Request - Service Catalog the RITM stage is coming as "Fulfillment - CancelledDescription: We have SailPoint integration in place in all three instances, We have noticed ...

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nameisnani by Mega Sage
  • 393 Views
  • 1 replies
  • 0 helpfuls