Hello, I want to a HTML link below a field and I was trying to do it through showfieldmsg() but unable to achieve.I am able to achieve the requirement through macro+widget but there is a lot of distance between the message and field and client does ...
Hello Everyone, I have an issue with Agent Workspace. Scenario: Chats are hanging on the Agent Workspace but Service Desk agents are available. Kindly assist on how to resolve the issue. Regards,
Hi All, Can someone please suggest how to add multiple variables in action input in Flow designer.Default value is 20 for adding variables but i need to add more variables, after updating in property as well still unable to add variables.Also please ...
I copied the out-of-the-box flow "Software End of Life Request Flow," (available in SAM PRO) made a few modifications to tasks, and then published and activated it. However, when I create a record, the original flow still triggers instead of my modif...
Hello Everyone, I have a requirement in HRSD. We have a form (record producer) where we have 3 dates and based on selection of the dates we have to create the HR tasks.Eg. if Date 1 is selected anything in future, HR task should be created 2 weeks b...
Hi, I am trying to create a Business Rule for the incident matrix. Priority is not getting changed. Kindly help. (function executeRule(current, previous /*null when async*/) { var imp = current.u_impact.getValue(); var urg = current.u_urgency.getV...
Actually, I had created the team's integration using ServiceNow. When a message is to be posted into the existing channel I'm getting the insufficient Privileges error 403 can anyone help me regarding it.like what is the content-type: application/jso...
I have two scoped tables in those tables the fields are same , i want to a functionality such that whenever i click a UI action , the record from table A should be copied from A to B , and inserted into B , are there any OOB functions to achieve th...
Has anyone integrated Dell's Warranty API with their ServiceNow instance. We just received our sandbox API keys and were looking for guidance on where to begin.
Hi, I need to use this spoke to automatically create a sharepoint following a request.Unfortunately, I'm encountering a problem with the spoke actions. By using the Get site action, the information is correctly transmitted. However, if I use "create ...
Hi All,Please share your inputs /idea on below concern.I would like to add Response Category field with Dropdown list, please let me know who can we do it.UI PAge : sn_templated_snip_message_template (OOB),based on Category selection on ui page Temp...
Every day we have scheduled export to send files from ServiceNow -> MID Server -> GCP. But it have possibility failed to transfer when we got authentication fail during MID Server -> GCP (intermittent).My objective is to send email notification by tr...
Hi SNOW aficionados I wanna be able to get a PDI instance and practice some options before I apply them to Live ServiceNow env at my company.I DONT want to have to create an App Engine studio ASA I request for the PDI instance. I understand from old ...
Hi All, I am trying to use widget in Task configuration and I want to know what are widget parameters and if I want to display few fields of a table then how to pass the field and value to the widget. Please share the format and example. I need to p...
