I have requirement one language field is there on the knowledge table and there is one language field on the user table.For the knowledge table language field the choices are referenced from the user table language choices and now i need to restrict ...
Hi Team, There are already many scoped app created in the instance and we also have created new custom scoped App and application menu for out requirement.we need to show only our custom application menu in left navigator to 'custom_role' user once...
I want to translate email script content based on the user's language preference. I tried using System UI Messages , but it's not working. If anyone has a better idea or solution, please suggest.Thank You@Alex Coope - SN @Ankur Bawiskar
Hi ServiceNow Team, I have created new catalog item isn't visible in portal homepage search in PROD but visible in dev & uat in Service portal.But catalog item is visible under defined category Thanks,K Nikhil Kumar.
Document Intelligence is failing to process certain PDF attachments. Instead of generating a Document Intelligence task, the following errors appears: -Warning Message: Attachment.pdf of content type: application/octet-stream not supported. -Error m...
Hi, i am configuring an alert management rule for Azure monitor alerts to create incident from alerts. There i have defined certain conditions in alert filter. In Actions tab, we are adding remediation flow or subflow. when i add subflow, i cannot pa...
We are using now assist Virtual agent Now Assist and would like to get a list of incidents as a response from a bot. How can I achieve this?
There is a Retire UI Action that works fine in the platform view, but when I try to run the same UI Action from Workspace, it doesn’t work. I am attaching screenshots of the Retire UI Action for reference.
Looking for options how to execute XMLHttpRequest with the current (logged in) user's credentials.Very simple code (UI script), same domain/origin, but it doesn't work - every time it asks for credentials:var data = JSON.stringify({ "short_descript...
Hello,I have the following script, where I need your expertise in order to follow the best practices.I have a function "getUserBusinessUnit", I try to get the current logged in user's business unit. However, as shown below, this function always retur...
f I want to check if some table gets captures in update set or not, how to check this?
Hi all, so I have this task whereby in a select box choice options. The variable name of that select box for example is 'Service Request' and in there have 5 options. For option 1, 2 & 3 only users belonging to a certain department or certain groups ...
Hello everyone,I’m working on an integration where I need to iterate through a large table (for example, incident) using the REST Table API. My goals are:To get responses as quickly as possible (low latency per page).To avoid over-consuming instance ...
Hi if we search for anything in va which is having now assist enabled so it fetches information from kb and catalogs according to user prompt so after showing the fetched result can we configure to display message like did the fetched results are hel...
[code]<a href="https://www.google.com/" target="_blank">Google</a>[/code] The above code works on DEV instance but not TEST instance. Does anyone know why?
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