when we open a catalog item form, the drop-down text is white and the hyper link is dark blue, as sh
when we open a catalog item form, the drop-down text is white and the hyper link is dark blue, as sh
Forum Posts
Resolved! Email notification firing multiple times when updating Multi-Row Variable Set (MRVS) in RITM
Hi everyone,I’m facing an issue with a Catalog Item in Employee Center. I have a form where users can schedule sessions and add participants using a Multi-Row Variable Set (MRVS).The Workflow: When the form is initially submitted, an email is sent to...
Resolved! How can i post article/blog in ServiceNow community
Hello Team, Can you someone provide information how can I write blog or article in ServiceNow community. #servicenow#community@Servicenow_1 #snow#article#ITSM #ITOM #Blogs
How to get the approver details once who approved the request in Flow designer.
Hi, We have a requirement to display approver details in an sc_req_item report. However, when using a database view to join approval data, we are unable to retrieve catalog variables. Since the business expects approver details, catalog variables, a...
Last 3 months date ranges in Platform analytics filter
Hello Community, I'm working with Problem Management Platform Analytics, which includes an interactive filter to apply queries based on the Opened date. When selecting the "Last 3 Months" option, the system returns a date range of 01‑10‑2025 to 31‑01...
Make change template fields read only
Hi everyone!I have a requirement to make some fields in the Change property read-only.I've already managed to do most of the work by including them in the "Standard Change Properties".However, there are two fields that I'm having trouble with, even t...
Resolved! Glide Date and Time APIs
Hello all,I wanted to know does glide date and time are server or client based or can be used in both? I don't understand it straight forward like g_form or glide record APIs!!Also do we have OOTB script include or utils which can extract date, day, ...
For ServiceNow Powershell script Action How can we mask App Registration Secret on Server?
For ServiceNow Powershell script Action How can we mask App Registration Secret on Server? We have App Registration stored in variables.How can we mask it in Powershell script Action.
Google Maps - Business Rule to Populate Latitude & Longitude is not working
Has anyone recently enabled the Google Maps Plugin? We recently obtained an API Key from Google, turned on the Business Rule: get_lat_long & activated the Scheduled Job: Process Geocoding Request. The Business Rule is not populating the lat & long ...
Resolved! Prevent Delegate From Approving Their Own Requests
We recently had a situation which we would like to try to prevent going forward, and are not sure the best way of preventing it. Many times, a manager will designate someone under them as their delegate (for approvals) while they are out-of-the-offi...
Extract Built-in Action Scripts via Custom API
I'm building a custom REST API to extract Flow Designer workflow data for migration purposes. I've successfully accessed most tables (sys_hub_flow, sys_hub_action_instance, sys_hub_action_step, sys_hub_action_instance_v2), but I'm unable to query the...
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How to add columns in that image?
Unable to see any changes on Incident Form
function onSubmit() {var isGroupChanged = g_form.isFieldChanged('assignment_group');var isAssignedChanged = g_form.isFieldChanged('assigned_to');var comments = g_form.getValue('u_journal_13');if ((isGroupChanged || isAssignedChanged) && !comments) { ...
How to find the email notification from screenshot?
I need to change the text in an email notification. I've got this screenshot below, I'm unable to find a this email notification record in my instance. Help me find the record using this reference image below:
Validate Variables values test step not working
I want to verify that a given variable on the catalog form is not empty. Added the test step 'Validate Variables Values' . Then selected the catalog condition as Requestor Data Cost Center is not empty.But the above is not working after i run the sc...