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Resolved! How can i post article/blog in ServiceNow community

Hello Team, Can you someone provide information how can I write blog or article in ServiceNow community. #servicenow#community@Servicenow_1 #snow#article#ITSM #ITOM #Blogs

Community Alums by Community Alums  
  • 3245 Views
  • 5 replies
  • 4 helpfuls

Last 3 months date ranges in Platform analytics filter

Hello Community, I'm working with Problem Management Platform Analytics, which includes an interactive filter to apply queries based on the Opened date. When selecting the "Last 3 Months" option, the system returns a date range of 01‑10‑2025 to 31‑01...

MHimabindu by Tera Contributor
  • 1472 Views
  • 4 replies
  • 1 helpfuls

Make change template fields read only

Hi everyone!I have a requirement to make some fields in the Change property read-only.I've already managed to do most of the work by including them in the "Standard Change Properties".However, there are two fields that I'm having trouble with, even t...

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Resolved! Glide Date and Time APIs

Hello all,I wanted to know does glide date and time are server or client based or can be used in both? I don't understand it straight forward like g_form or glide record APIs!!Also do we have OOTB script include or utils which can extract date, day, ...

ZebaT by Mega Guru
  • 1020 Views
  • 1 replies
  • 2 helpfuls

Resolved! Prevent Delegate From Approving Their Own Requests

We recently had a situation which we would like to try to prevent going forward, and are not sure the best way of preventing it.  Many times, a manager will designate someone under them as their delegate (for approvals) while they are out-of-the-offi...

jmiskey by Kilo Sage
  • 1872 Views
  • 4 replies
  • 2 helpfuls

Extract Built-in Action Scripts via Custom API

I'm building a custom REST API to extract Flow Designer workflow data for migration purposes. I've successfully accessed most tables (sys_hub_flow, sys_hub_action_instance, sys_hub_action_step, sys_hub_action_instance_v2), but I'm unable to query the...

Unable to see any changes on Incident Form

function onSubmit() {var isGroupChanged = g_form.isFieldChanged('assignment_group');var isAssignedChanged = g_form.isFieldChanged('assigned_to');var comments = g_form.getValue('u_journal_13');if ((isGroupChanged || isAssignedChanged) && !comments) { ...

neelamallik_0-1768543542995.png
neelamallik by Tera Contributor
  • 402 Views
  • 1 replies
  • 1 helpfuls

How to find the email notification from screenshot?

I need to change the text in an email notification. I've got this screenshot below, I'm unable to find a this email notification record in my instance. Help me find the record using this reference image below: 

Screenshot 2026-01-13 134524 (1).png
Community Alums by Community Alums  
  • 366 Views
  • 1 replies
  • 1 helpfuls

Validate Variables values test step not working

I want to verify that a given variable on the catalog form is not empty. Added the test step 'Validate Variables Values'  . Then selected the catalog condition as Requestor Data Cost Center is not empty.But the above is not working after i run the sc...

Resolved! User Criteria in Record Producer

Hello,I'm currently working on a customization that allows end-users to create announcement records on the portal. When creating an announcement record from a record producer, is it possible to customize the end-user to select the User Criteria to wh...

SHWA by Tera Contributor
  • 2802 Views
  • 4 replies
  • 0 helpfuls