Hi,I need to create an onLoad catalog client script on my catalog item that will pop up a message:"do you want to continue?"and under will be two buttons:"Yes" and "No"If the user will click on 'Yes' the pop up will be closed and he will stay at the ...
Hi All, I am trying to create a new channel on teams and post incident details on that channel every-time a new P1 Incident is inserted. I am able to create new channel using Microsoft Teams Graph Spoke (From store). In response I get channel ID. I ...
Hello everyone, I am trying to edit a catalog item in the catalog builder, but when I do I get the alert "This item cannot be checked out. If it was just published, please try after some time." The item in question is published, and I have the catalo...
Hello, I have a question that I haven't been able to find the answer or any similar questions to it. I'm wondering about how you can determine what's changed or different from the OOTB installation? We have had a few cases where our instance was ex...
Hi everyone, I've been requested to migrate data from a custom table to an OOB table. My question is: do we need to download custom table data and use import set - transform map to complete data migration?Is there another way other than downloading t...
I want to hide 'Create Task Action' link from the 'u_deal_desk_tasks' custom form, but i am not able to do that,I have added following conditions in UI Action Condition - current.getTableName() != 'deal_desk_task' ,!(current.getTableName() == 'u_deal...
We have URL type field and we want to store multiple urls in it. How we can do this or is there any alternative for this to do. Note - each link should be clickable. Thanks.
Make comments mandatory when incident state changes resolve to reopened in service portal.here I am adding a image. Here there is a action button we can open incident state to reopen here. Please suggest your solution.
Hi, Everyone. If you want to transfer data to ServiceNow, you might have considered sending a local file from your Windows PC or Server via the API. Of course, you would probably limit your use of this API and run it from a PC or server located on a ...
Hello team,Is there a possibility to remove easily a comment from a case activity?We don't have this functionality, but could be an issue for data breach in case of mistake.Some customer data can be shared by mistake, and we need to remove comment.Ho...
Hi All, In our project, we are doing Data Center Migration, along with that Servicenow Data Center Migration is also happening. Please help me with the> Pre checks before migration,> Risks what will be the impact on business. Thanks in advance.
Hello friends, I am curious about how ServiceNow updates are synchronized in case of multiple teams working with dedicated development instance. In this, QA, Test/UAT and Production instances are shared but only dev instances are dedicated e.g. dev1,...
Hi Team , can anyone please help me here . For a Particular catalog item , I have to change label 'Description' to >> 'Justfication' . NOTE - The variable ' Description ' we are using from variable set . If we change in variable set means it will ...
Hi Experts, I have wriiten a one line onload catalog client script to change a variable name of one of my variables from variable set. Since this change should be applied to single cat item, I'm nt touching the original label in the variable set. Iss...
Hello Everyone,I am looking to hide the "View Workbench" UI action, which currently appears for proposed or promoted Major Incidents. My requirement is to implement role-based access control for the Major Incident Management (MIM) Workbench. Specific...
