Hi everyone, we have recently migrated the Employee Document Management application customisations from one instance to another. And it has come to our notice that the "Move attachment" UI action present on the HR case records is not working properly...
Hi All,What conditions needs to check, if SLA is breached for Catalog tasks. Could anyone please help.
Hello,I want to hide the UI actions Add Filter & Run Filter from child incident related list.
I made a scoped custom application that inherits from the incident table. This application has a role called " x_g_sns.itil". This role is associated with the read, write, and create access controls of the custom table that inherits from the incident...
Hi All,Need some guidance regarding DPM (Digital Portfolio Management).As it is appearing as a free plugin (sn_dpm). How useful it will be without SPM license in place?Can we add & setup "Business Process" & relations?We do have CSDM setup with all r...
I have two instances with same ui action, but code and conditions are different in both instances, now I want to change name of ui action only . So I need to use update set to from one to another . How to change only name through update set and nothi...
Hello, I have a list of about 10 HR cases that are corrupt (give record not found error when trying to open). We think this was due to a poorly created inbound action which has since been addressed. However, now I would like to close the cases using ...
Hi EveryoneI have a simple requirement i have a excel sheet(Attached) 38 rows. When i am importing the data through transform map i want only one record to be inserted whose total is maximum. Please help
Good afternoon, I was wondering if anyone else is currently using the "Also Request For" field which is used with the "Requested For" variable type? I want to be able to capture the users selected in the "Also Request For" so I can do some validation...
Hello everyone, I have a configuration issue that I need assistance with as I am not too familiar with where I should navigate to troubleshoot this issue. I am working off an existing catalog item and figuring out what is causing a field that’s orig...
Hello, i am work in a API to get Certificates and creates then in Servicenow, all fields i get in the return of API but i dont have the Fingerprint or the Fingerprint algorithm, i dont have experiencie with this and now i am confuse, how i get the fi...
I am an admin. I used to be able to open a MID Server Script file, make code changes and then save off the changes. We are currently on Vancouver. When I open up a MID Server Script, I am able to make changes. When I click on either Update or Sav...
Hi Everyone,My use case is"I want to create a confirm popup box and once ok is clicked, it should call gs.eventqueue"Please do let me know the best solution which includes GLideAjax from client script call scriptinclude and then in script include fun...
Hello Community, I want to start learning GRC (Goverence, Risk and Compliance).Can anybody guide me about the learning path for this right from the basics and where can I learn it?If there anything is available for free on Now Learning or Youtube it ...
Hi,I am trying to use record producer on sys_user table to update fields like email/dob etc. But the record producer that I have created is not updating properly. Instead its creating a new record. Used this 'current.setAbortAction(true)' but this is...
