Hi,We have observed the 'edge_encryption_enabled' attribute is not being set properly out-of-the-box (OOB) fields on the Incident table, such as 'resolved_at,' 'close_code,' and 'subcategory,' even though the 'edge_encryption_enabled=true' value has ...
Have configured AI search, now i need to open particular catalog item and fill software name from software model table, Result Action should be Server Script.this is result from AI search - now when user click on this, catalog item containing this va...
Hi I need to sort My task widget open Approvals in descending order on esc portal? I tried a lot but not getting till. So can you please provide steps. It will helpful. Thanks in Advance!
Can anyone please help how to populate the assigned to list based on assignment groups using the client script? And I need a simple code. I really appreciate any help you can provide.
Hi Everyone,Looking to get more information on what really "Protection" is in Flow Designer.Wasn't able to find much about it in documentation.
I need to fetch all the tasks under a request and check if we have any rejected tasks under it. If we have any rejected task previously then an event should be triggered. How can I achieve this through business rule Can anyone please help
Hi,Request number(REQ123456) in the activities comment Redirects to homepage for different users with similiar access.For one user it goes to exact request and for others it redirects to homepage.
For stock room, the stock rule will generate the task ticket to order the item but when the asset manager closes the ticket , i do not see the new order be placed in the consumable table is that supposed work like this ? does the asset manager need...
Good morning, We are trying to have a dynamic selection for the approver of a RITM.We added a new variable called Manager_Approver that is a reference to the sys_user table with some filters on that work well.My issue is that when I try to pill pick...
Hi, Can we create MTTR report on Change Request table? If yes, could you please tell me how we can achieve it. Thanks in Advance! Thanks,Bhavani.
Hi All,Could you assist.When is gel('sysparm_item_guid').value used, what does it denoteThanks in advance
Dear Community, I have an event that is getting triggered with node and resource as vmware vcenter data store, because this class doesnt fall under hardware hierarchy default binding doesnt work. I am trying to leverage other binding options but not ...
Hello,How to display the current roles of the user using multiline on a catalog item. When user is selected it will automatically show the current roles of the user.
Once manager reject the assessmnet he would get the GlideModalBox to submit the reason why it is rejected. He will fill the details and submit. i want to fetch this details entered by manager so that i can send notification to respondent with reject ...
Hi Team,we trying to restricting the use for 20 characters for note field ,So we written client script onChange .we need to stop typing after 20 character and show an alert .but user enter more than 20 characters also ,Script not showing any alert ...
