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How to enable dark mode in SNOW ?

Hello Team,  I would like information on the snow dark mode. Would appreciate if someone would advice  1. Is there a dark mode available for service now interface ( client portal) just like other applications? There is a theme option available but th...

Sandeep102 by Tera Contributor
  • 1368 Views
  • 7 replies
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Seeing this error in logs: *** Activity.Rules ***

Seeing this error in PRODUCTION and looking to find a solution. How do I get a resolution from this and prevent this from showing logs  *** Activity.Rules *** RULE FAILED with exception: table=sys_audit_relation, class=class com.glide.activity.rules....

Malo by Tera Contributor
  • 608 Views
  • 2 replies
  • 0 helpfuls

How can I extract Field values?

How can I extract drop down field values and show them in an alert box?Like here in the picture, how can I extract all these State field values and also in case of Reference field?

Udbhav_0-1699857426857.png
Udbhav by Tera Contributor
  • 671 Views
  • 7 replies
  • 2 helpfuls

Resolved! Catalog SCTASK

Hi Community FamilyTrying to solve below scenario.How can I hide one particular variable in one of the catalog task but should not be visible on next task.E.g. RITM request is submitted and Task 1 is active. Variable 'A' which should be visible on Ta...

Query Taking too much time for processing.

I have a widget in which I am quering 4 times for some records.The page takes too much time to load. I have server side script which calls a Script Include and then passes the value to html. How can i do this without blocking the entire page 

Hm10 by Tera Contributor
  • 301 Views
  • 2 replies
  • 1 helpfuls

Hide cases from parent table - Domain seperation

Hello all,I have created a custom table which is extended from OOB case table in domain seperated instance and now I don't want my custom table cases in OOB case list.How can I hide those in domain seperation instance.Note: Both the tables are in dif...

lucky6 by Tera Contributor
  • 200 Views
  • 1 replies
  • 0 helpfuls

incident_aassignment_group

Hi, I need help as soon as I claim an incident, I need the group to be a specific group in deafult. I would appreciate your help! In the next picture as written here: assignment group = support center  

yardenKrispel_1-1699879628933.png

Client Script not working in Workspace

  g_form.getDisplayBox('opened_for').style.color = 'red'; The above script is working in platform but not working in workspace.   I am writing some alerts and these alerts are coming in the workspace also but not setting the color.           if (user...

NaveenKumar_0-1699857621071.png NaveenKumar_1-1699857667281.png

Resolved! How to set this field dependency?

In incident form, how can I link "Impact" field to "Urgency", so that if value of "Impact" is HIGH then value for "Urgency" is also becomes HIGH, similarly for MEDIAM and LOW as well?

Udbhav by Tera Contributor
  • 1169 Views
  • 2 replies
  • 2 helpfuls