Two ci having same name same port same class but ci which is created first (suppose created in jun) whose Install Directory is empty but in second ci (suppose created in july) Install Directory is populated and both ci's having same discovery sourc...
Hi All,I am trying to build a home page via UI Builder. Here I have added Dashboard. But it is showing no dashboard is available. Can you help me out with how can I get the Dashboard Value in this content box? Thank youMayur Patil
Hello, I saw that I could retreive an RITM informations using the REST API, and I have no problem retreiving them using the link in my browser: (mySNow.com/api/now/table/sc_req_item?sysparm_query=number%RITMXXXX&sysparm_fields=priority) but I am unab...
Hi everyone, I have created one metric definition and based on logic defined within it, i completed assessment .But metric instance didn't got createdI am adding script here, can anyone please let me know whats the issue? var attest = current.metric...
Applications that create a large volume of events and/or events that take a long time to process should use a custom queue.Populate the Queue field for the event in the Event Registry to define a custom queue. Use only lowercase letters, no spaces, a...
I created an item with an integer data type and created several choices. I also set the choice list specification to "None".Then, when I create a record and check the value, the "Value" setting value is displayed instead of the "Label" setting.If you...
Hi All, While working on the contract management, I got stucked with this issue. So, can anyone help me to understand what will happen if we moved the contract record to under review and it's waiting for approval's approver, but end date reached, or ...
HR is the knwoledge base , and there are three kb articles inside the HR knwoledge base, 1st KB article is visible to India location user, 2nd is visible to USA, and 3rd is visible to Canada, How we can do this in User criteria?Can you please help me...
editing tool is currently available for html fields. is it possible to add it to journal input field like worknotes Thank you
I 'm currently using the "report_admin" role to generate scheduled reports.However, since the "report_admin" role has access to the internal settings of the report, I would like to keep permissions to a minimum if possible.So I tried to generate repo...
Hi All, As a out of box we are having Resolve time (type is integer) after adding attribute ( glide duration) it will show time in day:hour:min format. Now I have a custom field on hold duration (type is duration) . So my request is how to calculate...
Hi, Using a attachment variable in a catalog form. Uploading an attachment through the upload button creates a record in sys_attachment table with the ZZ_YY notation in front of the table name. The delete button removes the file from the form but it ...
I have created 3 new fields in Private Task form (tam category, tam sub category and effort in hours) and want them to be visible only to users in a group I have created (TAM Cat and Sub Cat). I want to achieve this using either UI policy or Client ...
We have created and developed custom Table A in the past on ServiceNow, but due to a change in specifications, custom Table A is no longer needed. Therefore, we would like to physically delete the custom table A after confirming that it is no longer ...
How can I modify the username and password of my PDI instance, transitioning it from the system administrator to another user account within the sys user table? This will ensure that when i launch the instance, it will automatically open with the spe...
