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Resolved! How to show popup on catalog item based on the user selection

If user selects multiple account in a field on catalog form on portal page then a popup should be visible for some of the accounts selected by the user, the account names are random and out of 12 account names 4 account names should show the popup li...

divyal09 by Tera Contributor
  • 1638 Views
  • 6 replies
  • 2 helpfuls

Progress Workers available instance count

Hey, I'm trying to spread a large amount of work into the sys_progress_workers table using GlideScriptedHierarchicalWorker API in the background. Is there a way to access the available workers count from the scoped application in the background scrip...

atanas8d by Tera Contributor
  • 2625 Views
  • 3 replies
  • 0 helpfuls

Add image choices in create incident record producer.

In 'create incident' record producer, we have a requirement to show the first field 'type of incident' which contains the 6 options as a 6 cards (contains image and choice name). After selecting one cards then other fields needs to be visible which c...

Interactions vs Incidents

Hi Everyone, Our team manages onsite support and we typically operate at a second level, with most staff initially contacting the helpdesk. I've been unable to locate any information on ITIL best practices, but I'm curious about the benefits of using...

nickke by Giga Contributor
  • 4465 Views
  • 1 replies
  • 4 helpfuls

Delete Out of the box column in servicenow

I one have custom application and Some fields are created in cmdb_ci_appl and cmdb_ci_service table. i want to delete that filed but im not able to delete that filed.  I have changed the scope and tried to delete it but still facing this issue. pleas...

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How to delete multiple records through flow designer ?

Hi Community, I have two variables in catalog item:-Group( choice type)Users(referring to sys_user & type is list collection) So for example, if user selects group 'A' then it's all respective members auto populates to users field.I want to delete th...

Health scan token failed

Hi,When I create a health scan record and run I get a error saying that token failed.What can I do?

Akki1 by Tera Contributor
  • 464 Views
  • 1 replies
  • 0 helpfuls

Policy Exception in compliance workspace

Hi all, I'm currently doing the GRC IRM Simulator course. I have a task to create a policy exception in the compliance workspace ut I can't seem to find where this is. Any help would be much appreciated.  Kind regards, G

gunishi by Tera Guru
  • 334 Views
  • 1 replies
  • 0 helpfuls

Resolved! Request currency

Hello, I want to change the current currency from dollar to something else.in my catalog item there is a number variable that I get from the user and I manage to set it to the price filed in request record.but no matter what I do I will still see it ...

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email

I need to add to the existing code a code that will automatically populate the "to" field in the email replay  

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