Hi All,I am a beginner to ServiceNow.I am trying to upload an attachment from ServiceNow to storage container using flow designer. I am using the Upload attachment to container action in Azure blob storage spoke. But I am not able to choose the dat...
Hi,I have 2 fields on my catalog item form : departments(select box) and manager(reference).If I choose for example in departments "choice_1" I want to display in manager field specified user name ex. John Deer from sys_user table. I tried to copy sy...
I want to send an approval in flow designer if requester is not the manager of requested for and also want to check if manager is not active then it should check manager of manager with active state in loop and again if manager of manager is not acti...
Hi folks,Is there a way to add a pre-defined filter to existing reports, or do I have to manually add those filters in the report?An ITIL user has created and saved a filter on the Problem table, and now they want to add this filter (which contains m...
Hey Everyone, I am a little confused about how to create a task type on the sn_customerservice_task table. I want to make a custom task type. I created a task type in Task Communication Management, but it wouldn't select my task type as a choice in ...
I am trying to create a Catalog Item that has 4 yes/no or checkboxes that indicate who this particular ticket effects. If yes then generate a ticket to that group. My problem is multiple variables can be yes and my flow stops once the first if is eva...
Hello! I was working on a UI action and when I press Save with the changes I made the UI action disappeared. I can't find it anywhere and when I enter to the link it says "record not found". Never delete it. Could it be that it has to do with filling...
Greetings, everyone, As a logged in user, whenever I access my virtual assistant in the portal, I aim to extend a warm welcome and provide essential information. Specifically, I wish to display the current count of open incidents along with a link to...
Team, We need to get all the fields for table for our feature. All the fields are coming except parent fields. Can anybody help me to get all the table fields ?We are using this query to get all the fields : https://<our_instance>/api/now/table/sys_d...
On the Service Portal, users have the Actions menu, from which they can self-resolve any ticket that has them set as the caller. We want to hide this option for one specific service, but I can't work out how to do it. I have had a look in the Widget ...
I am trying to enter a new line character in a block of text I want to enter using Flow Designer for the Description field. No matter which codes I use on the Create Task, such as the following examples are not working: Create Task -> Set Description...
Hi, I am querying a table (Audit table), the table has also 6 lac records and I am trying to get the user list who is not having an update for the last 6 months. So I was doing a script include, script includes code is working fine. and calling that ...
Experts We are integration ServiceNow with workday to fetch time card data. Outbound REST API call is receiving only 3000 records when the total time cards in workday are 18000. When I tested with postman I'm able to get all the data. Do we have any ...
Hi All, Thanks for checking my post.We have reference qualifier in the incident form on a custom field service as :javascript:new incidentServerUtils().getService(current.caller_id); which triggers;var incidentServerUtils = Class.create();inc...
How do I get few fields from Change request on to the Work task table? "Work task" has a "Field 1" (Reference to Task table)"Field 1" can have Incident, change, Problem.....etc How can I show/display fields from the change request table on to the "Wo...
