Hi All, Our requirement is, they need to integrate our Outlook calendar with the ServiceNow calendar and it needs to work directionally. Once they put any calendar event it needs to show in the ServiceNow calendar as well. Is there a way to do this ...
Hi ,I have a requirement to customize a tab 'task' and a button 'edit task' on it. which i tried to create but the button 'edit task' is visible on catalog task also. how can i hide the button on catalog task. I am new this ,could you please help...
Hi, we wan‘t to Sync Appointments made in the in the user_calender_event Table to the Outlook. We have the Exchange Online Spoke Installed, an followed the Docs to Setup the Connection and get the Tokens. Unfortunately the Docs end there and we don’t...
Not sure if this is related but we deployed Case Management over the weekend and users are unable to create dashboards.When an user clicks Create a dashboard, a form displays but with no fields and a Submit button. I've debugged security rules and i...
Hello, I have a group that is being used. There were 29K incidents assigned to this group. Now, customer wants to change the group name. When I did, it is showing as "invalid update". What else needs to be done to change the group name? How to troubl...
Hi experts,I know we can use g_list.getChecked() to get all the selected records in a related list, but is it possible to get all the records in the related list, without selecting all the records( also not clicking on the bottom of the list which se...
Hello, Currently generating attachment and attaching it to record using GlideSysAttachment() write method on button click using UI Action. But instead of attaching to record we need the attachment on field so, created fileattachment field type but c...
Hi team, there are two ways to create a checklist:Automatically through HR service.Manually within the HR case.The checklist is being copied to work notes. Is it possible to copy only the checklists created within the HR case and not the ones automa...
Hi Team, As per requirement, there are record level access on the table based on user role. Some users do not have permission to view those data. We have query business rule and ACL in place for that. However is it possible to show the reports based ...
Hi everyone, Im using the widget "Form" on the portal, where it get's the form of the "record" that I have opened in the portal, Im trying to put a "html/string" field empty when we open the "record" but Im not being abble to, I have tried "Client Sc...
Hi everyone, Im trying to change the label of the "Ticket Attachments" widget "xm ago" to the date of when the attachment got uploaded, I saw in the widget code that it goes to the sp_attachment, but I dont know where this code is or how to change it...
The BR 'user query' prevents users that are not an "admin" or "user_admin" from viewing CSM Contacts that are Non-Active.The condition is: gs.getSession().isInteractive() && !(gs.hasRole("admin") || gs.hasRole("user_admin")) How can we allow users th...
Hello, Our change manager inadvertently canceled a Standard Change Proposal. Is it possible for the user to modify it and resubmit it for approval? Or copy it and resubmit it for approval? Or is the user required to create a new proposal? Forgive me ...
Hello, I have users in 4 regions who all have "read" access to the table. They are requesting we lock read access down by location. Im struggling on the script I would write to look up users location "user.location" and if it matches current.fieldnam...
