Very simple client script set to onChange of the Incident Caller field. When the caller is set or changed, the incident location is updated if the caller has a location specified on their profile.=================================function onChange(con...
https://community.servicenow.com/community?id=community_blog&sys_id=18ac2225dbd0dbc01dcaf3231f9619e3This is what I am referencing. I am trying to gather more information on how to use it. Does this work with onLoad Catalog client scripts? functi...
What is $sp in widget and where can I find more info on this?I tried cloning the KB Categories - KBv3 OOB widget and created a custom one with same code.But it is not working at all.
I'm trying to add a field which lists all related fields dependent on a table which i have selected on the form.This functionality is evident in notifications when you assign a field to be the recipient for a email.But I cannot select the field type ...
We upgraded to Kingston from Helsinki and we're seeing that the cart is now behaving differently. In particular in the old version a user had only one cart (called default) and there were two behaviors of interest to me: When the order was processed ...
Can ServiceNow Discovery discover mobile devices (for example iPhones, iPads etc) ?
Hi all, I am working on an integration with a third party. They wish to send messages with Content-Type: application/octet-stream to a scripted REST API our side. Initially, when I sent messages with that content type to scripted REST API, I got thi...
Hi, We have a requirement of our customer for Homepage design to our Service Portal.The homepage design include a navbar menu in the left side of the screen.The regular menu of Service Portal is top menu.We need the option to implement our Homepage P...
Hello everybody We are working on Kingston upgrade in our customer instance. There is a conflict in dictionary record in Problem table : After checking in ServiceNow docs, i found an explanation to "haslabels" attribute purpose : But i don't und...
I have a new hire workflow that runs from the Requested Item table, and one of the activities is Approval - User. I found that it fires off the notification "Approval Request" which uses the email template "change.itil.approve.role". I'm wondering wh...
how-to-concatenate-text-from-multiple-rows-into-a-single-text-string in service now using jelly or glide record For Example i have a name field in my table having 2 records one is shilpi and second in arti i want to display output as "shilpi,Arti"....
Trying to access ServiceNow APIs securely from a 3rd party. The Python script below works but we need it to work using refresh_token, because of the security issues of providing a username and password in a scirpt. Does someone have an example wher...
I'm new to this part of ServiceNow. I will be setting up our first interaction via REST. The documentation talks about using the allow access to this table via web services switch to help control what tables can be accessed. That makes a lot of se...
Hi All, Can someone guide me how do I get the Email address field in Watch List to add users who are not present in sys_user table . I am not able to see this option in Watch list but the Service now Docs say we can add it using below. I cannot s...
Hello, I am trying to experiment with form views in ServiceNow. I have the default view, and I created an alternate view with sections by configuring the Form Layout. For some reason the option to switch views does not appear in the menu. I am worki...
