Resolved! Query in requested item
In order guide( new Hire) .All the Requested item is closed complete--> but the Request_State is not changing to closed complete.
Forum Posts
Resolved! Need to make all the fields on a form read-only except for one.
Having a problem with setting the fields on a form to read-only, except for one. If you can set all fields to read-only you can do it with an ACL. But If you set and ACL to set the fields to read-only and then have an ACL to allow the one field to be...
Developer Instance WaitList
I recently applied for a new instance on ServiceNow Developer, but I have been waiting for three days or on the waitlist. How many days do I need to wait to get the instance Another question is how to contact the administrator of ServiceNow, and wha...
How to convert source Image into base64 format in Servicenow
Hi Community, When I get the value of HTML field am getting below pasted HTML format data, but the requirement is to convert the source images which am getting from the field value into Base64 format.<p><img style="align: baseline;" title="" src="te...
Resolved! Stop a flow triggering if run by system
Hey all hoping someone may know the answer to my question , its probably something obvious. I have a flow designer flow than runs as the system user (has to as its using a service account as part of an integration') called 'Jira update' and its purpo...
Resolved! How to redirect user with no no roles to esc portal after login
Hi,Can anyone please tell me how can I redirect user with no roles straight to the esc portal after login?This is the 'SPEntryPage' Script Include that Im using: /** * * Service Portal sample script include to indicate * 1. which login page sh...
Resolved! How to get current loggedin user manager name and his email id?
How to get current loggedin user's manager name and email id?
Resolved! UI Page issue - not getting variable being passed in
Having issues with calling UI Page from a Client Script out of Problem form. The popup dialog appears but I'm trying to pass in a variable with setPreference, have verified that variable has the appropriate value prior to calling GlideDialogWindow. ...
How to Remove Info icon from reference field in incident table and add Phone icon.
I want remove Info icon rom refrence field in incident table and add phone icon.
Need a script to find Duplicate CI
Hi, Need to find the duplicate CI which has different Serial Number Need a Script Include . Can any one help me?
Call system property from server script of widget
Hi,I need one help on how to call the system property in widget level. I tried to get it by gs.getProperty('abc'). Here "abc" contains the sys_id of items. So tried to call it like cat_item.sys_idIN+gs.getProperty('abc'). But it is not working. Pleas...
Resolved! Service Portal : Need to pass the value from one widget to another widget
Hi Experts, I have a value in main widget which needs to be passed to another widget when I'm clicking on a button HTML : <button type="button" data-toggle="modal" data-target="#mydeletionModal" class="button-custom-2 btn-danger" ng-click="c.getAcco...
How to make fields mandatory in ui action
I have to make work notes and closed notes mandatory when I click on closed in Problem.So I have created a ui action for this.How can I add the conditions to make fields mandatory in this ui action.This is not working Can anyone please suggest and I ...
"Search knowledge" button does not appear in closed incidents for some users
Hi all, I saw that the "Search knowledge" button appears next to the "Short description" field. But maybe the button only appears for users who have write permission in closed incidents. For example, when I tried to open a closed incident by imperson...