Hello @Amit Gujarathi @shloke04 @Ankur Bawiskar We implemented on change client script for one of the fields on the form to update value based on the another field. Working fine.Note: Both are reference fields.The requirement got extended and it was...
Hi all, We have a daily import file that contains around 50,000 records. one of the issues we have encounter with this file is it might contain 3 to 4 records for a single area and the only difference is the date modified field. and we only want the...
Hello, @Amit Gujarathi @shloke04 @Ankur Bawiskar How to restrict the wrong data insertion/update for reference fields via coming from API.Example: Wrong sys_id is passing into the reference field restrict and show alert as "provided sys_id is invali...
CI Class management cannot be opened properly in Japanese，But it can be opened in English。i set [glide.ui.escape_text]to TRUE,But it doesn't solve the problem.
Hi Expert I have a demand to check if a company's configuration meets the GCB (Government Configuration Baseline compliance),As far as I know , I may need to make sure the Windows Group Policy align to the compliance,Can I use Discovery in this situa...
Hello there I am trying to create an email notification that will contain a Survey ( Customer Feedback for the Service) for a specific assignment group called TEST. I created the Survey, the trigger condition for the survey and the email notificatio...
Hello All,1.We are setting up a new integration with a cloud tool which will create tickets for the issues raised in the tool. The authentication method is Oauth2.0. 2.We have created a rest message with Authentication type as 'No Authentication' and...
Hello,I want to show also the Button "Request Approval" in CSM Workspace view. For this I changed the existing UI Action "Request Approval" for Assess and Authorize like following: For Assess For AuthorizeBut after this change I have in SOW 2 Button...
Hi , I got stuck in the following validation for one my data source load for one of our tables. Need to load data for a table which we are receiving data in the below formatwe are receiving instead of date as year as belowdate : 01/01/2022 year:2022 ...
Below are the script include to find the model name already exists in the cmdb_hardware_product_model table. However I am unable to get the result value in the client script. Script is working in Background scripts. Any suggestions? This is the Scr...
I am trying to set the default selection on the workspace view of the incident form. I have made sure I am in the correct scope and I can re-arrange the layout and add more fields but I can not change the properties of fields that are already on the ...
Hi, I'd like to create a couple CSM notifications, but don't know the best course of action. What would be the most efficient way of creating these notifications? How to create the 3rd and 4th notification? For all the cases, the assignee should get ...
Hi Team,We have a requirement to Check the conflicts in Change request based on Company/Account NOT CI's.is there a way to check conflicts without a CI?We have created a Backout schedule based on Company it's working as expected if we add CI in the C...
A BR checks for certain condition and updates the record only when the conditions are met. If the condition fails, it must display a custom error message (only custom error message). I have the following 2 lines of codes for this purpose: gs.a...
Hi,I have been stupid and pushed the wrong button to delete. Now the entire application is gone. How can I restore this?
