Hi community,We have a requirement to show all the variables/fields on My todos page for all the Approvals(Req,change,knowledge,HR)Currently using the 'Todos Approval Details Header' widget from 'Todos Requested Item Approval' widget and mapped to Re...
In my previous instance the header colour for DEV instance is in green colour but after change to next experience I found the header colour as black, If I want the header colour back to green I need to create CSS( Please correct me if I am wrong)Can ...
Standard ticket page can't display all the contents of the some fields selected in info field section.Can some onehelp me to understand how and where this is being controlled?
Where would I be able to configure the "advanced search" condition when adding a knowledge block?
Hi all,We are trying to transfer ServiceNow table data to a Database for analytics purposes using ServiceNow table APIs. And we are receiving 429 errors. I understand this depends on server resources (semaphores which depends on number of nodes in th...
When I click on 'Start Timer', I want the Timer for that field on other records to automatically stop and save the time. What Should I do?Please give me some suggestions.Thanks!
How can I deny access for all, expect for 1 role, to Requested Items (RITMs) for a particular Item (Catalog Item)?I have a Catalog Item that produces sensitive information. When ordered it creates an RITM. I only want end users with 1 role to be able...
Hi,I have a requirement to use a list collector in Flow Designer, wherein I have to get approval from all the IT Managers of the servers. I am trying to follow the post from @ankurbawiskar but I am unable to proceed at the second step.https://www.ser...
Hello, I have an order Guide that Creates a REQ with 4 RITMs attached to it, but it also creates an Incident as well. How can I get the INC created from the order guide to set its Parent Field to the REQ that also gets created form the order guide? ...
How to run 2 onSubmit client scripts based on different conditions. when I am trying to run it, both the scripts are running. In this 2 client scripts the only difference is management level condition. but it is showing both the confirm boxed from bo...
Are synonyms, stop words, and genius results in AI search set as global in the ServiceNow instance?Need confirmation if we configure it in AI search query settings it implies to all the platform features using AI searchor can we configure them separ...
Hi All, In Service Operations workspace, the UI action 'create incident' on the interaction form, redirects the user to a created incident, but it loads overview tab. We want to show the details tab of the incident, when that UI action is clicked on...
Hello Folks,   I have a dashboard with a single report. I have created a custom Header Footer Template that shows the company logo (See image below). Finally I have changed the Export Settings in my report to pick my custom Header Footer Template ...
Pretty much what the title says, I've been coding in client script and I have used GlideRecord, now I do get a warning that I shouldn't, so I was just wondering why I cannot use GlideRecord since I'm getting an error message. Last case scenario I swi...
The file fw_grid_json.txt contains the output of the following statement in Flow Designer associated with the Description Field of a Change Ticket.return fd_data._2__get_catalog_variables.eto_firewall_rules_grid_result.toString();The flow will write ...
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