Hello, I created a MRVS on a catalog item, created a client script to pass the MRVS over to a script inlcude to create a unique name from that MRVS Selections. I have created the client script to pass the data just fine, created the Script Include ...
We are looking to refine our dashboard for Tier 1 contact center team and leadership. The daily dashboard contains servicenow and livevox (phone system) data. Can LiveVox be integrated within servicenow?
I have created a flow for approval of a catalog item. The process is same for multiple catalog items. However I am unable to use the same flow because the Template Catalog Items and Variable Sets field is mandatory. How do I make this generic to suit...
Hi All,While sending the email I m getting the error because of the body size is too large and its showing to change system property value.Email set to send-ignored because its size exceeds the value set in glide.email.outbound.max_body_bytes. 4281...
Hi,Have a requirement that whenever a sub-account or child account is selected on the incident form, we should show all the related KB articles corresponding to that child account and parent account. Have attached the screenshots for your understand...
Need to remove New button on the Change Tasks related list for Normal, Emergency, and Standard change How to achieve it can anyone please help ?
Hello All,I would like to make my incidnet number as a hyper link in the mail notifications which is triggered when a comment is added to a ticket the mail script for this is attached below. (function runMailScript( /* GlideRecord */ current, /* Tem...
Hi Folks, I have a requirement from the client to upload the attachment to a record using a file input from the UI page.Can anyone help with the script to achieve this?
Hi,I have a requirement wherein I need to populate the values I selected for list collector, once saved populated in Work Notes at Task. I tried, but I don't have correct logic. Kindly help. ClientScriptfunction onSubmit() { //Type appropriate co...
I created the popup widget using the below code but i want the popup window should be drag and move featurehttps://serviceportal.io/modal-windows-service-portal/Please guide me what code i need to use function($uibModal, $scope) { var c = this; ...
For every incident record, we have a universal record associated with it. My requirement is whenever the watchlist is updated on the incident record, I want those watchlist members to get copied on the universal record watch list.Please help me achie...
I have added the list template that is available in UI builder but it loads all the time and never shows up Any help, please. I am on the Utah version.__PRESENT
How to trigger mail when there is missing fields in interaction .Do we need to add any flow logics in flow designer
Hi community, I have 2 questions 1) Can we add members to particular group manually in prod instance2) which one can move 1st "groups" or "update set" to prod instance Regards,Srinivasu
Hi, could someone help me with this "empty" field in my report chart? Why is it showing? Thanks!
