Hello,I want to show also the Button "Request Approval" in CSM Workspace view. For this I changed the existing UI Action "Request Approval" for Assess and Authorize like following: For Assess For AuthorizeBut after this change I have in SOW 2 Button...
Hi , I got stuck in the following validation for one my data source load for one of our tables. Need to load data for a table which we are receiving data in the below formatwe are receiving instead of date as year as belowdate : 01/01/2022 year:2022 ...
Below are the script include to find the model name already exists in the cmdb_hardware_product_model table. However I am unable to get the result value in the client script. Script is working in Background scripts. Any suggestions? This is the Scr...
I am trying to set the default selection on the workspace view of the incident form. I have made sure I am in the correct scope and I can re-arrange the layout and add more fields but I can not change the properties of fields that are already on the ...
Hi, I'd like to create a couple CSM notifications, but don't know the best course of action. What would be the most efficient way of creating these notifications? How to create the 3rd and 4th notification? For all the cases, the assignee should get ...
Hi Team,We have a requirement to Check the conflicts in Change request based on Company/Account NOT CI's.is there a way to check conflicts without a CI?We have created a Backout schedule based on Company it's working as expected if we add CI in the C...
A BR checks for certain condition and updates the record only when the conditions are met. If the condition fails, it must display a custom error message (only custom error message). I have the following 2 lines of codes for this purpose: gs.a...
Hi,I have been stupid and pushed the wrong button to delete. Now the entire application is gone. How can I restore this?
Hi all,As the Asset user, I would like to be notified when an asset is assigned to me.I created a notification with table : "alm_asset" - sent when the record is inserted or updated with the condition Assign_to changes, but when i test it (assign an ...
I have a field sn which is encrypted. I want to copy this field value into another form. This is the Script Include: var EncryptionUtils = Class.create(); EncryptionUtils.prototype = { initialize: function() { }, getDecryptedValue: function...
HiI want to create a custom workspace which should have 2 data visualisations of type donut when I click that visualization then it should show list view same as service operations workspace how can I achieve that?
Hi,I want to create a custom workspace which should have 2 data visualisations of type donut when I click that visualization then it should show list view same as service operations workspace how can I achieve that?
I want to add 3 new languages in servicenow, Do we need any specific configuration to enable Dynamic translation for those new languages ? TagalogArabicKorean
Hi All, There is an UI action as 'Propose Major Incident' which is a context menu on the incident form. So this should be visible to the following people.1) Service Desk group members2) IT Operations group members3) Current assignment group members a...
I have below requirement. we have manual data coming for a table .every year we receive data in form of excel data source .after 2 continuous years we need to validate the points obtained for student. how to validate points from past two years on th...
