Good afternoon,Wondering if anyone can advise if this is possible, and if so how.On our sys_user table we have a custom_id field which we use as an identifier for a custom web application. We now want these users to be able to submit cases from the w...
I have a UI Action that I need to open up a pop-up record producer in the view of a catalog item. Using this code: function userPopup() { var dialog = new GlideDialogForm ('Create User', 'sc_cat_item_producer', createNewUser); dialog.setTitle('Cre...
Hi,We have built a record producer and published it on an external web form. The record producer is set to public and everything works fine except adding attachments.ServiceNow support just told me that attachment upload is limited to logged in users...
HI team, i am not getting alert(myparm); in below script please guide function onLoad() { alert("hi"); //Use the 'getParameterValue' function below to get the parameter values from the URL var myparm =getParmVal('sysparm_id'); alert(mypar...
Hi,Is it possible to transfer scoped app to another instance. I need not field recommendation on this. Regards,Rajeev
Hello Experts, For catalog item workflows, I am using stage renderer as 'Requested Item Renderer' and I have approval activity with stage 'waiting for approval' in it. When Catalog item is submitted in the RITM list view.. I see "Waiting for Approval...
Hello Team, I want to copy worknotes from Incident Task to incident. For which I have created a before business rule which is working fine but when I am using the same code in an after business rule then it's not working. Can someone tell me why? Cod...
For our integration , we need to send event actions based on if current assignment group changes. I have written a Async After update BR its not working when I use this below piece of code:current.assignment_group.changes().Let us know if anyone has ...
Hello team, I've been trying the hide the Incident.approval field. I'm trying to have the field only populate when these condition are met. Would a UI policy or client script be best practice? Category is SecuritySubcategory is Risk assissmentAssignm...
Hi Guys I have an issue with Flow Designer where by I created an action within a flow. I know the Action is receiving the correct input values as they show on the Step Configuration when I test:I know that in my Action the script is working and produ...
Hi... I am creating an incident using Inbound REST api and for this a transaction got created in transaction table(Custom table). I want to retrieve Incident number from the Transaction table to verify the fields. Can we achieve this using ATF?? If Y...
Creating a swagger file for Rest Api's to expose it some external service.
Hi all, I have a requirement for providing edit access to one of the variable field on the form for user of fulfillment group.Form is record producer which extends incident table. Incident variable editor formatter is used for form design all the va...
Hello, I have a complex flow that does lots of stuff and in the end there is an UI message.After the user closes the message, he/she needs to refresh the page in order for a UI action to appear on the form.UI action's condition: if field x is populat...
I want to create a dashboard with an interactive date filter that will specifically allow me to filter calls that haven't been updated in x days. I can't see that this is possible as "Updated" doesn't have a dynamic filter? Is there any other way aro...
