Hi. I want to create a new service request with multiple dropdowns and depending on the selection in the dropdown there should populate other dropdowns and text fields.How can I achive this?
Its about calculating the no of pending days for an INC and if the incident is in pending, sending the same notification, like a followup to the user. The interval of the email is 2 business days and have to send 3 notifications. Hence took the value...
Hello Developers, I am working on configurable workspace and trying to add Ribbon into workspace but ribbons are not showing on the workspace. I have followed steps from docs and still ribbons are not visible. I am trying to create a ribbon of timeli...
Hi All, Hope everyone doing great. i have two things required, 1)We are on Calgary version and trying to upgrade to Fuji. on the day of upgrade we would like to let all users know there is a upgrade for tonight and not to login an...
I want to create a button on Incident form, when we click on that button it will create a change request and that change request contain the parent incident number. How can we achieve this? Thanks in advance.
Hello, I have done healthscan for my performance analytics feature which consists of 9 automated indicator and 3 formula indicators (includes automated indicators mentioned before). Every Automated Indicator is aggregate: average, even it's not best ...
Is it possible to store several telephone numbers in the Groupe Phone field of a group?Thanks
We are trying to configure Cascade Filters for our Dashboard reports and wondering how we can access this filter inside Platform Analytics Workspace. The cascading filters are available in the CSM workspace. Our need is to build a dashboard bridging ...
Hi All,We have business rule on one table. when the state of record moved to close, the child related list records has to be canceled. It is working but updated as showing as 'user name' instead of system. How can we set it as 'system'.Thanks in Adva...
Hi, I have created three reports and send to a single mail by using scheduled reports but it is triggered system log> Emails but it will showing State is Ready but issue is that reports is not receiving mail to Gmail inbox.So Can you please help on i...
Hi, How can we stop sending notifications to users when the incident ticket short description starts with '[Phishing EMAIL]" ?Is there any way stop the notifications? Thanks
Hello ExpertsI am trying to figure out the proper field type to manage email addresses for CC.I am thinking of reading that field from the flow and registering multiple recorded email addresses to cc and send emails. I can't find any email type in th...
How the conflicts in workspace will look like in the back<-in the back<-workspace dont show nothing from layout is the same in the back and workspace please help
Hi all,I have a requirement to enable linking of KB article from Problems > On the native UI > SOW view I have added that through the list control and "Edit" is visible and able to link KB to Problem on the related list from there, however > same rec...
I have a field in change form, whenever i paste data from excel in it, it shows this dialog box, with blue button, and text not visible. From where can i change this?
