I want to auto populate the assignment group value based on selected coordinator value when the change is submitted,I tried this script:current.assignment_group ="grsys_id";but every coordinator have different groupany tips?
Hello, I have tried several query iterations of identifying information within the activity log of records on the incident table but to no avail. What I am looking to achieve is to identify records that had a certain assignment group at any point wit...
if we hav data in excel sheet and i want to import that data in serviceNow for some data go for diffrent 3 table how can i achive this?
Hi , I am using developer instance of Jakarta and I get an error as Record not Found whenever I create new incident. Please find attached the screen shot. When I submit or save it, it moves to another window which shows record not found. Please he...
If any configurations are made in dashboard(tabs and widgets) the changes should also be applied to the replicated dashboard in custom workspace. How can we achieve it?Dashboard and its widgets should not be created manually in workspace but the chan...
Hi, Why interaction created from chat has no short description default. I need where it is coming from? and I want so and so person requesting for live agent in that notification instead of short description. I tried past one day back till now but di...
Want to send Email Notification every hour after P1 Incident creation until Incident is resolved. after 8th hour wants to add one more recipient for escalation. kindly suggest how to achieve this.
Hi , My issue is related to Mail script . i need to Print the Following text along with water mark , But i need space of 2 lines after this text . i have tried with the Following for the desired outputtemplate.print() template.space()<br/><p/>\n and ...
I have to Integration of snow with azure
We've got a catalogue item that we're wanting users to be able to access by clicking on a desktop shortcut as supposed to going through the service portal. I was just wondering if somebody could confirm if this is possible and how we would need to do...
Hi All, We have existing request which is waiting for the requestor approval but unfortunately requestor is on long vacation and we need to change approver to other user who can approve and progress the RITM. Could anyone pleae give me an Idea to ach...
How can we open dashboards(which are already created) in custom workspace
I am getting following error while testing rest api . what might be the reason how can I resolve it.
Hi All, We have existing request which is waiting for the requestor approval but unfortunately requestor is on long vacation and we need to change approver to the other user who can approve and progress the RITM. Could anyone pleae give me an Idea to...
Hi all, Is there a way to display the values in the list? Instead of displaying:Name: Conner, Alice, John Can it be displayed in (alphabetical order and in rows) :Name:AliceConnerJohn Much help appreciated. Thank you!
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