I am attempting to remove all white space from a string using the Replace String Transform Function in Flow Designer. What is the proper regex to use? I have attempted using various forms of /\s+/g with no luck.
I'm trying to build an interactive filter against the Assigned To field.When I try to run the filter against a database view it's not working. The database view joins two tables (u_case and task_sla), both of which have an Assigned To field. The filt...
Hi All,->We have a before update business rule on change request table where we are checking when we don't have incident number added on any of these two related lists "Incident Fixed by Change" or "Incident Caused by Change", it is throwing error.->...
We have a catalog item with a variable of type Yes/No with None; when the form loads in the portal the value is None, forcing the user to select either Yes or No (value is mandatory). We are trying to automate the submission of this form in Flow Desi...
Hello, I want logged in user in my service portal to be able to see records from custom table if the customer name matches theirs. I added a simple list widget to my homepage and under the filter field I wrote this: customer_name=javascript:g...
Dev global workspace within the search drop down field is not available. It is available within UAT/ Prod. Everything looks normal like the basic configuration, properties etc., Any help/guidance is greatly appreciated. Thanks!
Hi, This may be a basic question, but for some reason I am struggling with it. We have a script that will generate our time sheets every Sunday at noon. In ServiceNow, the week starts on begins on Monday. What I am looking to do is have a notificatio...
Morning!I am looking for assistance in an issue around mapping NULL values. I have a flow action that is parsing a payload, it looks at the pay load and extracts data. There is then a simple update in the flow that is updating fields on a record base...
Hello experts, I'm trying to hide a catalog item for specific users, based on sys_user string field.I've created not available for user criteria with a simple script, but for some reason it doesn't work (relevant user are still able to see - even a...
When I share the dashboard with the user, I expect them to be able to see the reports in that dashboard without sharing the individual reports with that user.
Hi all, Please help. I have created a custom ui action on the approvals "return to requestor" same logic as reject only when clicked it should make a checkbox "u_return_to_requestor" on the approval record true. I have included logic in my RITM workf...
Hi all,Recently I have enabled Agent chat In Dev Instance. I was trying to test it, so I have updated the status to 'available' on Agent chat and using incognito mode I tried using Agent chat but it says No agents available. Apart from enabling the p...
We are on San Diego (Polaris) and cloned from Prod down to Test and Dev. Pre-polaris, I would just need to export my user preferences and import them after the clone to maintain my favorites, etc. I did this for our first clone after Polaris, and m...
HOW DO YOU ?Via the REST API Add Additionl Comments and Work Activity items to a Incident? which API to use? Thanks
