I am having issues with a knowledge workflow. The approval is getting auto cancelled and I need to find out why. Is it possible to view a workflow in progress similar to ability available in a requested item? Would anyone know what would cause a kn...
Someone has made some changes to my workflow i can see who is that person but still i want to know in which workflow activity he has made the changes , how can i get this.
I have the requirements when a change is made to the ticket. (Comment or work note) this should be sent from SNOW to an external system. Either via webhook or to a defined REST entpoint in JSON format. How do I do this?
When I create a "Container End" variable, the variable is auto named to something like "formatter9", etc.Is there a way to create a meaningful variable name rather than end up with an auto named variable of type Container End? -G
Hello Guys. I want to use sn-record-picker to filter the value of state but the display field show all the record of state and it's repeating the value. I want only to display this 4 "Requested, Awaiting Approval, Closed Complete, Approved " Please ...
Hey there, I recently was being asked by a client how to setup OAuth2 authentication for ServiceNow web services integrations. After searching online, I couldn't find anything that's straightforward to explain the configuration/test process. So after...
Is there a way to have a pop-up message appear after a record producer has been submitted. I am currently using the 'gs.include("FormInfoHeader");' to show a message at the top of the redirect page, but feel this could easily be overlooked. Ideally...
Hi All,Is there a way to get the incident number in record producer during submission.I need to display a message(alert or addinfomessage) with Incident number to end users when incident is created from record producer.Thanks,Maddy
Dear, In a business script I need to check the Status of conference call in table conference_call.This status will be updated automaticaly by Notify.As I am not receiving an event when status gets updated, I need to make a kind of pulling on the tab...
Where can I find all the valid query parameters and how can i use their ? For example: sysparm_query, sysparm_limit,sysparm_display_value
Hi, I am trying to empty a list type field value in a business rule but gr.fieldname = ''; doesn't seems to work. (function executeRule(current, previous /*null when async*/) { // Add your code here var approvers = []; var getApprovers = new Gli...
I have a quick question here about CMDB Instance API and Table API. It says in the CMDB Instance API documentation you use this for CRUD operations on CMDB related tables. But since all of these CMDB related tables are just tables after all, why can'...
Hello, If I were to zboot my dev instance would it be possible to revert it to where it was before the zboot? I am finding all kinds of things that are broken within my instance post implementation and I would rather just start fresh and make changes...
Hi All,I have a question around the impacted Services/Cis tab on the change request form.We are expecting that this populates all the CIs that are downstream of the Configuration item that has been entered on the form. Does anyone know how this pop...
Can anyone help me understand this error when importing from excel into the sys_user_group.Group transform map: excel file
