Hi Everyone,I am creating task using business rule on case table. But my requirement is to create multiple task based on drop down. I have field on case table call "tasks" , it is a drop down field. Based on value I choose from that field the tasks m...
Integration Azure AD with Servicenow to fetch all the Licences information and store in software model and Software subscription. I have Created an app in the Microsoft Azure portal to integrate with the Now Platform and then Created an Azure AD in...
Hello everyone, I would like to create a BR so that when the user changes the date of start/end the change, I can check if the dates of the change tasks are within the dates (start/end) that were filled in, so that if they were not, send an alert to ...
Hi all,How to copy HTML content from email body to "description" of incident form? we have following fields in the email body -: Start date Application environmentError description Application versionSender Code. and now they want the start date, App...
Hi!I have this requirement wherein a List Collector choices are filtered based on Select Box value.For Example:Select Box Name: "Type"Options: TypeA, TypeB List Collector Variable Name: "Detail"List Table Reference: Choice[sys_choice}Options: Detail1...
We have a request to auto approve approvals if the requested for is same as the user in catalog item variable. we have to set this in flow designer. we are trying to set this but could not able to auto approve. kindly let us know if we can do this vi...
Hello, I need to set up a notification to send out on a specific catalog item. I followed the below link, but I could not get it to work. I must did incorrectly. Could someone please help? Thanks https://www.servicenow.com/community/developer-for...
Hi, Does anyone know what the use of sys_portal_preferences and sys_portal table
Hi there!The following user has performed a password reset on the portal site and is unable to receive email. How can I resolve this?
I created a simple UI Policy for a custom table that triggers a policy action when a decimal field is between 3500 and 10000, but it is always evaluating to false. A different UI policy with the condition greater than or is 10000 on the same field is...
Hi All, I have created the record producer and i selected the target table as "remediation_rule" and once I submitted the record procedure the record is getting created in the "remediation_rule" table. and i am trying to get the variable value using ...
In UI15 the email icon in tickets was on the bar at the top of the window. Now I have to click on more More options button and then select Email. Is there any way to move the Email icon back on to the bar?UI15UI16
Hi, I am trying to convert the existing workflow into Flow designer. In the current workflow, there is a IF script that has some logic. How do I replicate that logic within the IF script of the flow designer? In short, I need to write the custom logi...
I'm trying to move values/answers from a variable set in a record producer from instance A to instance B by exporting and importing the data via XML, using data from the "sc_multi_row_question_answer" table, but the data isn't being populated in inst...
Hi experts, I have a Transform map where I'm doing a coalesce on the 'customer_id' to target table 'u_customer'. Order data is duplicated in the source table, and the way to ensure only 1 record entry gets inserted/updated is by Customer ID (custome...