I have a requirement to create Catalog UI Policies using Table API. I am able to create the Catalog UI Policy and Action using catalog_ui_policy and catalog_ui_policy_action table, but the action is not getting linked with the UI Policy. How can it ...
How to get current logged in user userid in client script? I don't want sys_id i want userid
We have around 2000 articles and need to move them from 1 instance to another. Versioning is also enabled. Need to move them as well.I came across this article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723626It speaks ...
I'm trying to make a cancel button that relies on the requested item 'item' field in the request form, currently can't seem to make it exclusive or dependent on the request form since the request form is mapped to the request table.
I have a request from a stakeholder to see if we can change the way 2 different reports are viewed. These reports are built via performance analytics and not classic reports. The first issue we have is regarding a report that displays the data table ...
Hello I can't find the HR Criteria field in Record Producer,I want to know How to apply User Criteria/HR Criteria in record producer?Thank you!
Hello,I'm looking for a way / solution that will help to achieve two things:1. Create / Update / Retire a CI in CMDB based on Change Task2. Update third party tool with information about created / updated or retired CI using second Change taskSo the ...
Current situation (offline on excels) where the client does Risk assessment where:Risks are assessed by evaluating controls at the lowest level (Risk Instance).Inherent Risk is calculated at the Business Process level.The overall Residual Risk score ...
Hello Greetings, Please let me know where the inbound emails are stored in servicenow, which are sent by users to servicenow instance.
I have a field on an asset record that is a list collector, storing users that have access to that asset.I have a flow that is sometimes going to update/rerecord the list of users. In order to do that I am deleting the current users and updating the ...
Generate a weekly incident report (CSV attachment) for incidents created during the one-week window from last Friday 09:00 AM up to this Friday 09:00 AM, and email filtered attachments to recipients based on Category / Sub-category rules.or incidents...
I'm having the cmn_department table's head_count field calculate based on the number of active users assigned to that respective department. The query is returning accurate values however the list views and query results are not calculating correctl...
I have a scoped application published to the ServiceNow Store and a customer has reported some behavior I've been unable to reproduce in any of my environments (PDIs and vendor instances) or to successfully diagnose in theirs. As the title indicates,...
Hello developers,Quick question, when an agent closes a case and adds close notes, do the close notes automatically show in the Activity section on the portal for the end-user?Best regards, cnharris1
I have created related list action(new) for escalation table in incident task related listwhen i clicked on it source record shall populate with incident task reference ,i have created an related list uxf acton ,but not sure where to set the source r...
