Hi Team, Requirement is: When user send an email with attachment. that data (only open Incidents) should reflect in target table.ex: excel Attachment.Incident numberShort descriptionDescriptionState123keyborad issueKeyborad buttorns are not workingop...
Hello,I am wondering if there is a way to retrieve "chooseWindow" attribute from a GlideRecord object.Consider this scenario:A widget is doing a GlideRecord query to grab some records from a table. It instantiates a gliderecord like this: var gr = n...
Hi, can anyone please let me know how to add additional comments to that particular playbook activity.even though i have added the field in activity experience it is not showing up. Thanks in advance
I'm trying to use the scripts - background to test out the code for an inbound email action, that creates a catalog item, but the compiler throws an error. I understand the error, but is there a way to use these objects to create catalog items, or i...
Dear Community, How to restore a archived record using scripting in ServiceNow? I didn't find any dedicated documentation related to restore archive records API's. Tried: new GlideArchiveRestore().restore(object.sys_id); but no luck. Please, let me ...
Hi! We upgraded from San Diego to Utah and started using Next Experience UI.We made a copy from polaris OOB and make uncountable changes on Color UX Theme. (--now-color...)The problem is that we have one color that we couldn´t find wich style is usin...
Hi All,I am trying to create a Save button on the incident form using UI Actions.This is what it looks like :This is how I created my UI Action. I actually copied the entire thing from one of the sample Save UI Actions available in Servicenow instanc...
Hello, do anyone know how i can rerun the flow on ritms ? i have already gone through the documentationi.e. https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server/sn_fd-namespace/ScriptableFlowRunnerScopedAPIbut did not get. Thanks
Hello community I am trying to get a custom widget copy of ootb widget SC Catalog Item to show progress bar when uploading attachments. I followed steps to achieve this from this post: https://www.servicenow.com/community/csm-forum/how-to-display-a-p...
Hi guys Working in flow designer is there a way to translate stages ?Like for english they will show in english and french in french ? It looks possible with workflow but not flow designer ? We are on Tokyo
Hi! I am trying to automate the system import process. Essentially, from the servicenow catalog I want the user to be able to attach an excel spreadsheet, have it loaded into a data source, then a staging table, then transform it to a maintenance tab...
Hi all, A member of our group saw a video that suggested there is OOB functionality that would add any known outages to the Virtual Agent chatbot as soon as it is launched. For example, "We have a known outage with xyz. Is this what you are reachin...
var res=[];var changeArr='';var changeTask = new GlideRecord('change_task');changeTask.addQuery('change_request', current.sys_id);changeTask.query();while (changeTask.next()) { changeArr+=','+changeTask.assignment_group.manager; res.push(curren...
Hello,I have taken over a custom application for a customer which processes a separate type of request. These are submitted via a record producer on the service portal. Since the previous approvals ran through a workflow which is no longer suitable f...
Service graph connector SCCM is creating a lot of IP Address records in the CMDB_ci_ip_address Table and we would like to stop the IP Address creation in cmdb_ci_ip_address Table by Service graph connector SCCM. I have made the record: SG-SCCM Networ...
