Hello, I think this should be a fairly easy solve but I am currently stuck on how to dynamically create an array of all variable inputs from a form (I am looking to create a Business Rule to format non-blank variables and populate the Description fie...
Hi,We see total response time, network time and server and browser times with response time indicator at bottom right on a servicenow page load. So how does an instance measure these numbers? Is there a specific trigger that handles this?Are these va...
Hi . I would like to add a save button on the record producer form in service portal. When clicked on Save a record should be generated but should be kept on Draft status . Any suggestions on how to do this ? Also can anyone provide me where the co...
The field “Pen Test Compliance Status” is not updating its value until the dependent records (below) are saved/updated, but it should update when the conditions of the calculation are met. u_pentest_app_inventory table contains a field called ‘Pe...
Hi All, I have configured one common Variable Set for most of the Catalog Items. I want to add one message below the Variable Set for one Catalog Item as below. I want to add the above message below Justifications/Comment for one specific Catalog I...
Hi I had a personal development instance and now it's been reclaimed by the servicenow but I need it back. Usually, It shows a restore option but this time its not. So my question is there any way to get the instance back maybe some request to Servi...
I have created a list variable called Tech reviewers and i need to remove Add me icon from this i tried the following code but none of them worked.-------------------------------------------------------------------------------------------------------...
I'm trying to integrate servicenow with Saviynt for the User maintainance and to manage roles of the users. Please provide a Step by step Process and Prerequisites from Servicenow side and Saviynt Side.
Hello Experts, I have requirement to hide name of HR agent hidden in email notification for "Case Commented". If Additional Comment is added by "HR Agent" it should appear as "HR Agent" instead of User name. If added by customer /opened_for, then dis...
HiI have a requirement where i need to add a UI Action (or a URL) to the rows in list viewSomething like the image belowI want to use the existing list functionality to achieve thisI tried putting URL and HTML fields 1. URL field displays the URL as ...
Anyone? And which one of those are considered to be outdated? Thanks
Below is a screenshot of an onChange script where I am attempting to set the value of a Select Box type variable based on value selected in a Multiple Choice type variable. Desiring the below: 1) When osc_node_res_action (Multiple Choice type) value ...
Hi , I have a workflow which will create a catalog task , so in the advanced section of the catalog task activity i have scripted this way : workflow.scratchpad.sys_id= task.setNewGuidValue(); Dont know why i am getting the sysid as undefined and wo...
Hello all,Can any one explain me what is exact difference amongClosed completeClosed incompleteClosed Skipped and pending states..Thanks!Ganesh.
Hello, I am using a Flow Designer Flow as process engine for a Catalog Item. I have found the "Get Catalog Variables" action, which allows me to access the catalog item variables. However, the variable set I have does not show up. Is there a way to ...