On the Field Map (sys_impex_entry) table, how do you use the "Variable name" field with Type = var? I'm building an Import Export Map for my icalendar email template. I want to be able to map catalog variables from sc_req_item to display in the ica...
Hi folks,We have a scoped application that requires us to send a REST Message to an appliance in our network that will return a resource queried for in XML that we will then parse. This is driven by a business rule. It's not a Discovery task per-se. ...
Looking to revise one of my old Client Scripts which depends on checking a record while the user is in a catalog item In the old CMS I would use g_form.getElement('sysparm_item_guid').value which obviously fails in the Portal, but wondered if there ...
We have a email client template which we are using for technical communication in major incidents(Sev 1/sev 2). I want to use BCC field dynamically according to Incident severity i.e, sev1/sev2. I tried mail script in htmlBody as well as in bcc but s...
Hi All, I want to popup a message /alert if user is selecting more than 8 quantity in the below drop down field(snap 1). Do I need to do the coding in HTML template or Client script or Server script ? I have find coding part for this field in HTML ...
Hi,if i clicked YES or NO button in KB ARTICLE then immediately display POP-UP box(message box) with message- Thanks for VisitingOR Make Comments box mandatory .for this i tried to check UI Macro's(it is in readonly) , UI pages bu...
When I cancelled an incident it marks the Closed field at 11/26/2019. So if I reopen that incident the Closed info is still showing 11/26/2019 and when I actually close out the incident it will still show the same 11/26/2019. So now if managers w...
How can we check if the record has an attachment in list view. As now we have to open every record to see if the record has an attachment.so want to know if record has an attachment from list view itself, how we can achieve this.
What is the difference between using the c variable and using $scope? Does it make a difference?
I am looking for a Fleet Loan Vehicle App in ServiceNow. I found "Loaner Request System v3.0" by Chuck Tomasi.My questions are these:1) Can I download it to my free developers instance so i can evaluate it?2) Are there any other Apps out there that m...
Hi All, I am trying to develop the comment from my location machine for that i have to install the nmp and now cli in my location machine but then I am running the below code I am getting the below error. Command: now-cli develop Error : C:\Snow...
I'm experiencing some strange UI policy behavior on change request. As an admin user, I'm not having the issue but an itil user is. Process: create a new change request and use UI actions to update the state of the change. The field I'm looking at i...
We have a Termination Request Catalog Item on our Service Portal. Basically, the manager selects the user and the term date, and submits the request. Then, a Task is created for our Security team to verify and delete all the user's accounts. The li...
Hello! I posted a question in this forum and was correctly answered. Thank you!But I want to change the text field in the pop-up display from a single-line text field to a multi-line.This is the HTML section in the UI Page. <g:ui_form> <input type...
I am having trouble accessing the variable in my inbound action from my workflow this is my inbound action that is used to kick the workflow off. var userEmail = email.from; var grUser = new GlideRecord(sys_user); grUser.addQuery('email', userEmail.t...