I must be missing something...I've got a couple simple list widgets on a portal, I don't want these to appear if there are no records. I have left the "Show even when empty" box in the instance options unchecked...but when I impersonate a non-roled ...
Hey all, I'm trying to figure out how to programmatically use what in JavaScript are referred to as "template literals." In other words, if I have a string variable called source that contains the text, "The next change is ${change.number}," and I ...
Hi, I found problem with condition in UI Actions. I need to show form button only when Task is assigned to group which is one of the groups defined in system property. Is there any way how to make script codition of UI Actions or I'll have to make it...
Hello , I have recently activated the service now plugin for my instance . i need to modify it the customization and everything , i saw the bar how can we help you , can someone please explain this is fetching the data from where exactly , and a...
Is it possible to save a record using keyboard shortcut CTRL+S in helsinki ??
Hello Everyone, we are currently in London version, we are developing service portal in our instance. We observed that service portal pages are not loading properly ,specifically if there are any customized widgets on page in mobile. we have tried i...
I need to make changes to SoCDefinitionSNC Script Include but unable to do so due to read-only policy. Insert and Stay makes another copy but still in read-only status, Thanks in advance.
Hi Everyone, I am trying to locate the table to use to update the relationships of the CIs that we have. May i know which table to use? Thanks, Jan Raphael Caasi
Hi, We are using Servicenow for production incident management. For each incident assigned to my group, I have to create user story manually for the team. First step I was thinking - if i could create a python script which i will run on daily basis ...
I have a mail script that sends an email with buttons for custom approve or reject on the incident task table. They are not approvals just acknowledgements. I am adding the watermark to the reply body, but I also need to add some default content and ...
How do I get the email address of user from List Collector so I can send email notification to them via Workflow? I tried this script but not working. Please help! //I named my list collector field choose_name answer = [];var user = current.variab...
I'm trying to get certain options in the State field to hide if the current user is not a member of a group. The script I have so far is as follows:function onLoad() { var usr = g_user.getUserID(); var gate = g_form.getValue('u_field'); if (gat...
Hello, I had a requirement to send SLA breach notification for incident. I am achieving it via notification. I have created one notification with condition is sla breached changes to true but i can see in logs same email is sent twice at a time. Can ...
Hi guys, I am facing an issue with the email notification. The email notification for the approval table is not being triggered. The notification should be triggered for the manager of the current user. These notifications are created as part of cat...
Hi All, I am new to scripting, the below mentioned script has been written in one of my requirement(work order task gets created from work order). what is the exact functionality of below new StateFlow().processFlow(current, '3530e4b8d7102100bbc783e8...