ServiceNow-Ignio-Integration
Hi All,Could you please share guidelines on the procedure of integrating external system called ignio with serivce now system.INC => BidierctionalCMDB => Unidirectional Thanks,Raghu
Forum Posts
How to Create Ui action in csm workspace
I am new to Servicenow. My requirement to create Case Record from incident table Using Ui action .( in Csm workspace)i have Created a ui action named : Case.On creating a New record and saving --> the Ui action button get enabled.On clicking the Case...
Resolved! add help text to dictionary entry
Hi, Kindly help me the process of adding a xyz help text to a dictionary entry in incident table
Attachment API GET Uploading File to Amazon S3 Bucket
Hi all, I'm currently using the ServiceNow Attachment API /now/attachment/{sys_id}/file to download a specific attachment from a record. As you can see below I'm able to get the binary string back as a result.My question is, what can I do with this b...
How can I filter reference field based on another field
Hi,I have two reference fields on the catalog form, one is Requested for field (refers to sys_user table) and it auto-populates logged in user name.Another field is Course completed field (refers to custom table). Now whenever requested for field aut...
Resolved! Time Worked field and task tab not working correctly on my DEV instance
Hello. In my personal instance, I added the Time Worked field to the Incident form, and the Worked Time task tab under the Related Lists section of the Incident form. I tested by opening an incident ticket. The Worked Time field started tracking ti...
Save UI action is displayed twice on form header
Hi,Save UI action is displayed twice on the all the form header (Demand, Project, Program, Portfolio) And Update UI action is missing on Demand, Program and Portfolio form headers.Please hep me fix this issue.
Resolved! Tags (usuage & best practices)
Good day all, Has anyone ever used tags before. I know the purpose of a tag is to allow the grouping and organization of records.I have a few questions:1) At what point would a user want to use tags. Can you provide a use case?2) Can you prov...
Resolved! How to display multiple items in an array from a list field Portal
I have a contact page in the portal and I am appending each departments contact with multiple values into an array . If there is one contact it works fine. But if there are multiples then I'm getting an error message Server Side data.departments = {...
Resolved! Change approvals with change request details
I want to be able to send a copy of the change details with the notification that is sent requesting they approve the change.I would be happy to either send the details directly in the body of the email notification or for the change request to be ad...
How to pull field values in tabular format in service catalog
Hi,I have catalog form with Requested for field (reference to sys_user table), this field auto populates based on user logged info. We have custom table with 4 fields (email, course name, completed date, Name). I want to pull all 4 fields in tabular...
Flow Designer Invoking lambda function AWS
I am trying to use a request form to trigger a flow to invoke a lambda function waiting over at AWS. I have created the form/variables, and I have configured the payload of the api call, but I am having issues with the payload. It appears that the da...
REST message is working but not through Flow Designer (401 - Forbidden username/password combo)
I am trying to set up a POST REST message to create outage articles on the client’s intranet. When I am testing through a REST message record (sys_rest_message table) the test goes fine: HTTP status 200, no error messages and an article is created on...
Resolved! Need to hide App Module based on group
Hi Community, I have requirement to hide the App Module based on group, since 2 groups have same rule and doesn't have any unique role between these group.Is there any ways to control the visibility of App Module based on Group..? Thanks....
Resolved! How to make variable mandatory upon closing SCTASK
Hello All,Currently we ar using this script to make a variable mandatory upon closing SCTASK.function onSubmit() {//Type appropriate comment here, and begin script belowif(g_form.getValue('state') == 3){//Closed Completeif((g_form.getValue('what_need...
