Hi,I have a multi row variable set in a request. I have found a way to export this data to a csv format by creating a report from the table "sc_multi_row_question_answer" and choosing the right columns . I want to export the data to a csv format and ...
Hello there again!!I still couldn't get the solution to increase the preview limit for my attachment using document viewer. I have done the followingsystem property limit : Increased it from 50 to 100Selected a file with nearly 72kb sizeadded it on t...
Hello,So I am having a hard time coming up with this. This is what I need on a Catalog Item.Categories:EuropeSouth AmericaSubcategories: (for Europe)EnglandFranceSubcategories: (for South America)ChileEcuadorThe subcategories have a dependent value ...
In my CSM Portal, "My Approvals" widget is set which shows the original record info that generated approval record. (left one of the screenshot attached below)However, "Customer Approval Record" widget in approval page does NOT have any info about th...
Hi, I have a requirement where i need to create the "assign to me" button on interaction form, when some user clicks that button , then the interaction should get assign to him & the "assigned to" field should become read only.The interaction is ge...
Hello Expert, How to show most and least recent used top 10 catalog item in serviceportal. Could you help me in this case.
I am trying to create a flow in ServiceNow to update the **Next Action Date/Time** field to be; the case's created date/time + 30 minutes My assumption/logic is based on the information in the URL Date Time Transform Functions So what I did was incl...
Hi , Please help me on this issue how to resolve this I am unable to view changes in assignment group under worknotes. all The filter activity is selected, but there is no assignment group listed in it. I want to see the history of reassignments in ...
I created a couple of groups with type = Group, the business came back and said they wanted the group to reflect the group type, so I went back to my update newly created groups and configured e.g. "XYZ team" and added the new group type, but it is n...
Hi Experts, We have a requirement to make reference field (bo_reference) readonly when check box (is bo inherited) is made false and form view should be module_data. Have tried below onload and onchange scripts.Onchange:function onChange(control, old...
Hi All, By default, any virtual agent topic we create, that is available on all portals. Can we make virtual agent topics available based on specific portals.Also, is there a way to configure Virtual agent so that topics which are displayed in virtua...
Similar to the attached screenshot, i want the searches on my custom table be logged to sys_search_event_list, whether search is made in the portal, on the platform or in the agent workspace. Is there a way to this?
After raised request from catalog item, state in req page showing open(ticked in snapshot) Now my requirement is: After approved RITM, state in Req page should show "work in progress"(tiked in snapshot for reference) Please suggest how to achive ...
1) I want two separate search fields on the page - Select user from (sys_user) table. And Select Company from (core_company) table. When searching in user field, any data in Company field should be cleared and vice versa.2) Based on user selected on...
I've been looking for this answer for a while and I've found a lot about adding a TOC to an article, something that pull every H1-H3 in the article into a dynamic table of contents, but I'm looking for something a little different. Our knowledge base...
