Hi Team, How to display Answer for Assessment in Emil Body? I have created notification on "asmt_metric_result" Table. I want to display One of the assessment answer which is choose by requestor in notification body. Notification Table - asmt_metric...
1) I have created new application in okta .Attached screenshot in below : 2) And i've created OIDC Provider configuration in servicenow instance and configured client id and secret which is copied from Okta. And enabled "User Provisioning" And in...
Hi, I want to restrict access to records and want the user only see the records where he is requester. requester is a reference field from another table. I tried doing it via read ACL and given following condition = but its not working answer = false...
hi all, we have itil users who are unable to view reports on asmt_assessment_instance tables
We have a tabbed form view having 5 tabs. Each tabs are having different fields. We have a use case if a "Apply Default" button clicked on form it will save default value of that particular field on table and redirect back to same tab. Issue here is...
Hi everyone, I need to allow certain users to edit several tickets at the same time in the list view. I gave them the "list_updater" role, however contrary to what happens with the admin users, the form that is displayed after choosing the option "...
Hi SNC, Please see this, I do not understand why this return false? I get false for >> gs.info(today>incoming); var today = gs.nowDateTime() var incoming = '28-08-2022 12:00 AM'; gs.info(today); gs.info(incoming); gs.info(today>incoming);
Evening all Hoping that someone has come across the same issue and might be able to point out. So I have a flow designer SLA flow. In that flow when it hits 50/75% timer it carrys out a look up record action which looks at the task_sla table on sys ...
Hi, How to provide different Details link text on announcements? I just need, click here in one action and FAQ in another action on the same announcement. Please suggest on this
I want to make the Retire button visible to authors in the knowledge article. currently the author cannot retire the article . I got a requirement to makethe retire button visible to authors so that ,they can retire the article
Does anyone know what the Out of the Box rules are that close an item and request once a task is closed? I found the task closer business rule but this is on the request level.I'm needing to add a new closed state to tasks. When this closed state is ...
Query to find the number of users in sys_user table
I have integrated ServiceNow and Jira using rest message. Now I want that whenever any change is made to the incident record in ServiceNow, it should also get updated on Jira. For this I am using PUT method. The endpoint for PUT method I am using is ...
I wanted to have users with a specific role to view "Data sources" (sys_data_source) and for them to load the records and have the ability to transform it. I created a module with a URL link type which I was hoping would redirect to "Data Sources" ...
How can I access a particular field value of a Multi Row variable set to a workflow? I need the value of Level in workflow to trigger approval.. I tried below but its returning undefined: answer = ifScript();var mrvs = current.variables.Grants;//repl...
